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The Ritz-Carlton, Shenzhen

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The Ritz-Carlton, Shenzhen
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829 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Phoenix, Arizona
Reviewed December 20, 2012

I stayed here a few day back in October 2011 the Hotel was beautiful, I have been to many 5 star hotels but this has been my favorite! The service was incredible, I was there with my ex-boyfriend and the staff at the club were awesome Cherry was so helpful she even helped me put rose petals and hundreds of...

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1Thank vanecedillo
Burlington, Vermont
Reviewed December 18, 2012

The room and service was excellent. Staff was kind and accommodating. It's a great hotel, obviously managed well, that deserves to cost a lot. Last year, when I stayed, I gave it an Excellent rating. This year, however, I'm giving it an Average rating. Not because it has declined in quality--it hasn't--but because of its apparent willingness to tack on...

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3Thank VermontTraveler21
new york
Reviewed December 16, 2012

The Ritz-Carlton of Shenzhen was a great choice I made for my visit here. I am probably the only guest who was not traveling on business, so I made use of the hotel's facilities. I upgraded to a Club room with lounge access. Their 5 daily presentations of food were excellent, and great variety both Asian and Western. Their restaurant...

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2Thank chefjohnnyc
Houghton-le-Spring, United Kingdom
Reviewed December 5, 2012

Stayed for 9 nights on club level. The staff and facilities are excellent. Special thanks to Sally and her team in the club lounge and also to Melody in guest relations. Good location especially for the metro.

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2Thank david_hope
Shenzhen, China
Reviewed November 25, 2012 via mobile

As you know, the Ritz Carlton is very luxury standarded hotel and the one in Shenzhen is just perfect. Very nice located and fabulous service! The cleanness of the room is also fantastic. I think its valuable to pay that they have set and stay there!

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1Thank JunPyo H
Melbourne, Australia
Reviewed November 25, 2012

We'd never actually stayed overnight in Shenzhen and wanted to find a nice, luxurious 5 star hotel with easy access to where we wanted to go. This hotel stands at the entrance to the MTR station, which meant getting to Lo Wu shopping centre, Window of the World, as well as anything else was so easy. We had booked a...

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1Thank lmannix
Cambridge, United Kingdom
Reviewed November 21, 2012

Unfortunately I only got to stay for 2 nights in this amazing hotel. I had a fantastic room - incredibly comfortable and spacious. As a business traveller I was particularly impressed with the ability to project my laptop onto a large screen. The bathroom was amazing - with an incredible rain shower high quality toiletries and a bath with a...

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1Thank Jo R
London
Reviewed November 19, 2012

Stayed at the Club Suite at the Ritz-Charlton and the room was extremely spacious. It had a separate living room area with a large flat screen TV, separate area with a office desk and chair, and a spacious balcony area enough to fit a 4+ people, a table with 4 chairs. The bedroom is also spacious with a king size...

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Thank Chris3669
Shanghai, China
Reviewed November 14, 2012

Have stayed at several five star hotels in the area and have to say this is the top option. Had room on the Club Floor which was very nice. Check in was fast and efficient. Service throughout hotel very good. Ideal location for my business in the Shenzhen area. Only three stops on metro and was quickly at my Shenzhen...

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Thank Pat P
San Francisco, California
Reviewed November 4, 2012

Absolutely fabulous on all fronts. HUGE room, beautifully and tastefully furnished, great service, wonderfully attentive and helpful staff at business lounge, enormous gym with state of art equipment. The price is very reasonable for this level of hotel and extras thrown in: free WiFi, food at the lounge, etc..

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Thank mojo2018babushka
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about The Ritz-Carlton, Shenzhen

Address: 116 Fuhua San Road | Futian District, Shenzhen 518048, China
Location: China > Guangdong > Shenzhen > Civic Center
Price Range: $208 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Shenzhen 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Hotel Style:
#1 Business Hotel in Shenzhen
#1 Spa Hotel in Shenzhen
#1 Romantic Hotel in Shenzhen
#2 Luxury Hotel in Shenzhen
#56 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Shenzhen staff and other travelers.
5 questions
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Questions? Get answers from The Ritz-Carlton, Shenzhen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club room for certain”
 of 5 bubbles genek2016, 1 week ago | Read review
“have a drink at the 26th floor. View is great and service is top.”
 of 5 bubbles onzenoort, 3 weeks ago | Read review
“High Floor rooms. For a good view request rooms overlooking the swimming pool, ??01 - ??06”
 of 5 bubbles AhmedA976, 3 weeks ago | Read review
“Any room with access to the Club is just perfect”
 of 5 bubbles Mehri13, 5 weeks ago | Read review
“All rooms are excellent”
 of 5 bubbles dawesom1, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question