We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

JW Marriott Hotel Shenzhen

Show Prices
#16 of 2,755 Hotels in Shenzhen
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott Hotel Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

728 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for JW Marriott Hotel Shenzhen
See the most recent reviews
Showing 395: English reviews
Mumbai (Bombay), India
Reviewed March 28, 2013

This Hotel is filled with Staff who are very warm, friendly and cordial. I want to say a big thank you to Ms.Peggy Shen and Joanna Lam, in Sales, and Katy Kang at Reception. They were really Professional, helpful and made no fuss to all my requests. Infact the whole team on the Lobby Level, alongwith the concierge and bellboys,...

 Report
Helpful?
Thank p0ruse
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Poruse, Thank you so much for sharing your comments with us on the Tripadvisor, and especially appreciate you for highlighting our service and good location and food. I will defenitly share your high praises with our staffs. JW Marriott Shenzhen are always ready to offer our guest the best service and we are sincerely looking forward to your coming...

Lexington, Kentucky
Reviewed March 26, 2013

The JW Marriott Hotel in Shenzhen, China follows the bigger, better trend in China. All rooms are large (especially in comparison to the hotel I arrived from in Japan). 'Executive' rooms are larger, especially the corner rooms. Walk-in showers are amazing (I would call them shower rooms), but I experienced a cold drip from the overhead shower head when using...

 Report
Helpful?
Thank Gabe10101
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you so much for your valuable comments and kindly pointing out the aspects we did good and those still need to be enhanced. It's our good great honour that the hotel facilities and service meet your expectation. We are sorry about the shower problem and will communicate with our Engineering department. We look forward to welcoming you...

United States
Reviewed March 26, 2013

Stayed with my fiance for several days back in 2012 from a short trip in HKG. We were at the Executive Floor. I love the bathroom. This has the best bathroom I've been in among other Marriott branded hotels (Renaissance etc). I love the 15inch screen they provide inside it. The bathroom view is great as well. Stayed in the...

 Report
Helpful?
Thank PreppyGirl
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your wonderful experience with us. We are very pleased to know that you had a memorable stay in our hotel. Guest satisfaction is always our first priority and your recognition is our biggest motivation. We sincerely look forward to your next visit to our hotel!

Pennsylvania
Reviewed March 17, 2013

I stayed at the JW Marriott in Shenzhen in July 2012 and more recently in February 2013. The service level is that of any five star hotel - absolutely impeccable! The hotel is located on a main boulevard near a golf course and downtown attractions. The subway is a short walk away and taxis will whisk you away to just...

 Report
Helpful?
1Thank Freqtourist
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Freqtourist , Thank you so much for your great review! We work really hard to make sure everyone in our hotel receives outstanding service. I'm so pleased to hear that our staff made you feel comfortable and and cared for. We pride ourselves on providing fantastic food in our restaurants. We are honoured to be your Shenzhen hotel of...

Calgary, Canada
Reviewed March 16, 2013

I was in Shenzhen for business, and stayed at this hotel for 2 weeks. The staff were friendly, and the room is very nice and spacious. It has the nice western/soft bed as most of Chinese hotels don't have! The location is great, never had to wait for more than 1 minute for taxi.

 Report
Helpful?
Thank feidi
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you so much for given us such a great comments, we are very pleased to know that you are satisfied with our facilities and services. Customer satisfaction is always our first priority and we will spend all efforts to improve ourselves in the future! We are sincerely looking forward to your next stay in our hotel!

New York City, New York
Reviewed March 14, 2013 via mobile

I was in room 2519 and it was really nice!! Quiet, gorgeous, clean, comfortable, and the Club Lounge on 27 was awesome!!! As good as Ritz Carltons that I have stayed in. The staff was Ritz Carlton quality and the food was awesome in the breakfast room and in the restaurant. The tub was cool!! Loved the decor. I would...

 Report
Helpful?
Thank maxjeffjen1
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for your high praise on us. It's our pleasure to know that you have a sense of identity to our Marriott brand including JW Marriott and Riz Carlton. We always treat our guests with the higest standard and your commendation would be the best encouragement to us! Looking forward to your next visit in...

York, United Kingdom
Reviewed March 10, 2013

I've now stayed at this hotel several times, it's a good business hotel. Rooms are spacious and if you're lucky enough to get an upgrade (or pay of course!) for a corner room they are enormous. Staff are always exceptionally polite and there is very much a can do attitude to requests. It's located in Futian right on Shennan Rd...

 Report
Helpful?
Thank JTalbot
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for your praise on us and very glad to know you have a nice stay in our hotel. We do own a very unique location which is convenient for both bussiness and travel. and in the meanwhile we always try our best to offer the world class quality service and we hope these can...

Princeton, New Jersey
Reviewed March 4, 2013

The first impression of the hotel I had was the courteous driver meeting me at Hong Kong airport. He was polite and gave me a brief tour on our way pointing out different areas of Hong Kong before we crossed over the border. The border crossing was quick and painless. The driver took care of all the logistics and quickly...

 Report
Helpful?
Thank safooma
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your experience on tripadvisor. We feel so honored that you enjoyed your staying in our excutive lounge where we offer world class service to our dear customers. We will defnitely share your high praise with the EL team and keep improving our food and berverage quality. Locating on Shennan Boulevard, there are...

Hong Kong, China
Reviewed February 25, 2013

The hotel room was American in terms of its size. I love its generosity in washroom. You could even sit comfortably in front of a full size mirror to do some make up. My girlfriend liked it very much. It was equipped with a separate lavatory and shower with bathtub. The view was not very spectacular but you cannot expect...

 Report
Helpful?
Thank Michaelchs
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for sharing your positive commendation with us. We are very glad that our facilities had reach up to your expectation. JW Marriott always spend our best efforts to offer the most convenient sevice to the customers and distinguish itself as the best choice of bussiness hotel. Thank you again for the appreciation of our...

Silicon Valley, CA
Reviewed February 25, 2013

I stay regularly at the JW Marriott in Shenzhen, China. I have gotten to know staff members there, especially the women who work in the Executive Lounge area on the 27th floor. Their friendly nature and great attitude towards customer service are the attributes of this hotel which stand out the most. The accommodations are nice, with the full marble...

 Report
Helpful?
Thank Bevo_TX
Questions? Get answers from hotel staff and past guests. Ask a question

337 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (298)
Viewed
Dining (7)
Viewed
Bathroom (18)
Viewed
Room/Suite (48)
Viewed
Hotel & Grounds (34)
Viewed
View from Room (13)
Viewed
Business Center/Function Rooms (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (171)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (11)
Viewed
Dining (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#2 of 2,755 in Shenzhen
839 reviews
Show Prices
Show Prices
Show Prices
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#5 of 2,755 in Shenzhen
693 reviews
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#13 of 2,755 in Shenzhen
883 reviews
Civic Center
Marco Polo Shenzhen
Marco Polo Shenzhen
#15 of 2,755 in Shenzhen
667 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Location: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: $130 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotwire, Priceline, Orbitz, Hotels.com, Agoda, Expedia, Ctrip TA, TripOnline SA and HotelQuickly so you can book your JW Marriott Hotel Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#14 Spa Hotel in Shenzhen
#16 Luxury Hotel in Shenzhen
#42 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travelers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from JW Marriott Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request the park view”
bishiam, 4 weeks ago | Read review
“There are only good room and better room, every room is perfect, you don't need to worry about it.”
jianmingx2016, 4 weeks ago | Read review
“rooms with two beds are bigger than with one.”
wmwzhou, Mar 22, 2017 | Read review
“Higher floors have less noise from street”
majer2017, Mar 21, 2017 | Read review
“concierge level”
halpinct, Feb 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question