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Best WESTERN Shenzhen Felicity Hotel

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673 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Hong Kong
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

There were days when this hotel was famous, why? Well lots of pictures on the wall next to the lift of dignitaries who stayed there. But that was then. .... Location Fantastic location, definitely cannot be faulted. Room At least there was a view of trees. Toilet was clean but I am really skeptical about the slipmat in the bathtub.... More 

Helpful?
Thank BrendaHongKong
Laixi, China
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

I have now stayed at this hotel twice, the first time it was just outdated furniture for a 5 star hotel, when ever I have stayed at a hotel twice then the 2nd time I have always been given an upgrade in rooms, but the was not the case here I was downgraded even though I paid more for the... More 

Helpful?
Thank Teend213
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Even acknowledging the success of intermittent air conditioning and availability (but limited use) of high efficiency vacuums, the overuse of wall-to-wall carpeting in mostly hot and humid climates shows an absurd lack of connection to appropriate design. Heat? Humidity? Carpets? I never liked paying to share a room with colonies of indescribables thriving out of sight and out of reach.... More 

Helpful?
Thank HaroldFBanff
Lawrencetown, Canada
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I moved to this hotel frantically in the middle of the night after arriving in China and finding cockroaches on my bed in another hotel. I am from Canada and know the Best Westerns to be clean and professional from back home. Upon arriving I moved EVERY piece of furniture and didn't find a single bug. My window was East... More 

Helpful?
Thank Ashley D
Maroc
Level Contributor
91 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Arrived late night at Shenzhen north station on my way to Guangzhou , best choice was hotel near Train Station. The hotel is opposite train station 5 min walk, it s old and big hotel nothing special , check in was fast . The room is small need renovation it was clean, i think it s ok for one night... More 

Helpful?
Thank cghridou
Parma, Italy
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2016

The price is good and location is just steps away from Shenzhen Railway Station and Luohu Border Point. Rooms are a bit old, but overall the price you pay provides the value. I would stay here again on my next trip to Shenzhen.

Helpful?
Thank rickyrus
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

I have never come across a front office manager who is so helpful. Comes in the morning shift. He went out of his way to help us with information, booking cabs, arranging forex, etc. My rating is due to him. All else ave to good. Food ave, rooms good, staff good

Helpful?
Thank Srutibora
Milan, Italy
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Really nice hotel, of couse you can not to compare with sheraton but is really cheap. Location is perfect because is really near by to train station and border. Rooms are big with clean bathroom and big window. For sure I'll be back again

Helpful?
1 Thank RexRicky
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 22, 2016

Totally unsuitable for a non-Chinese traveller. The day had been piling up with dissatisfactions, and hold your breath, that was not the last straw. The ultimate negative was in the evening. After a hard days grind, l opened the single malt bottle to unwind in my room. We ordered some in-room dining, and that arrived quite on time. But, Room... More 

Helpful?
Thank Youwin-Wewin

Travelers are raving about these Shenzhen hotels

France
1 review
1 of 5 stars Reviewed July 18, 2016

the hotel needs new paint everywhere When you are sleeping you can have a call of the cashier asking to increase immediately the deposit that they have forgotten to ask during checkin Even i i was a regular customer

Helpful?
Thank michelbourdat
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Best WESTERN Shenzhen Felicity Hotel

Address: NO. 1085 Heping Road, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range: $56 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western
Hotel Style:
#8 Best Value Hotel in Shenzhen
#44 Luxury Hotel in Shenzhen
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