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Best WESTERN Shenzhen Felicity Hotel

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Best WESTERN Shenzhen Felicity Hotel
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688 Reviews from our TripAdvisor Community

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Showing 355: English reviews
federal way wa, United States
1 review
Reviewed 3 weeks ago

The best Hotel for our trip to China... best price, best location, staff very responsive, very clean and confortable, near shopping and public transportation. Impressive lobby for large groups. Close to Hong Kong border.

Review collected in partnership with Best Western

Helpful?
Thank Alice E
Meilbourne, Australia
1 review
Reviewed 4 weeks ago

This hotel is close to the main Station and convenient to use as a base during your stay in Shenzhen, Hotel is of a good standard and offers good value for money. Wifi can be a little hit or miss which is frustrating. Breakfast is OK

Review collected in partnership with Best Western

Helpful?
Thank Neil R
Scotch Plains, New Jersey
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

It was my second stay in this hotel, the last time was 2-3 years ago. The hotel is had better days, I guess the height of this hotel was in the 90's The location is not bad consider it is walking distance from the Lowu station, not the most pleasant walk I may add. Please look at the pictures to... More 

Helpful?
Thank Izaxi
Minneapolis, MN
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 weeks ago via mobile

This is right across from the train station and easy to grab a shuttle to the Hong Kong airport The Hotel itself is dated but reasonably clean. The internet is also ok Heads up the Mall across the street is worth a trip if you need a few last minute gifts

Helpful?
Thank TravelingFamx
Mumbai (Bombay), India
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The best western hotel is near to Shenzhen railway station and 10 mins walk from Louhu port. The has good hospitality to services provided to in clients.. The rooms are very nice and if you take higher floor u will able to see louhu market too.

Helpful?
Thank brij592
dublin, ireland
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

ok hotel, couldnt find any fault. lot of renovations going on. this looks like it was a really fancy 5 star hotel in its time but now a bit dated but ok. very close to lowu train station and border.i booked this via booking.com as it had a swimming pool but got confirmation 1 minute later stating pool was closed.... More 

Helpful?
Thank benmg
Puchong, Malaysia
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago

Bad Point: Every thing is good about this hotel apart from their restaurant, I was told if we dine at the Chinese restaurant for the Dim Sum will have 15% discount, so we went to try the Dim Sum Breakfast, the truth was only a very limited selected items got 15% discount, they served very slow and taste was not... More 

Helpful?
Thank Wingwing168
USA
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago

Arrived tired, lugged all my luggage to the 18th floor (I think) and found the card key not working. After contacting them on the house phone unsuccessfully, went down and the guy who had checked me in (James) was completely unapologetic. When I said I would review this experience on TripAdvisor/Expedia, he said he had never heard of them and... More 

Helpful?
Thank sanjayaman

Travelers are raving about these Shenzhen hotels

Johannesburg, South Africa
1 review
Reviewed 4 weeks ago

Well positioned at Luohu border crossing. Staff friendly and helpful. Disappointed at breakfast. Was better on previous visits. Also disappointed that fitness center was closed due to alterations. However will stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Julian L
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2016 via mobile

Not great but not terrible either. They are busy with renovations so we did not have access to the gym and swimming pool. One of the closest hotels to Lo Wu train station which makes it b convenient. WiFi was okay. Breakfast was okay. Price is good.

Helpful?
Thank DC G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Best WESTERN Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range: $56 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western
Hotel Style:
#8 Best Value Hotel in Shenzhen
#40 Luxury Hotel in Shenzhen
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Questions & Answers

Here's what travelers have asked, with answers from Best WESTERN Shenzhen Felicity Hotel staff and other travelers.
7 questions
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Questions? Get answers from Best WESTERN Shenzhen Felicity Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor and ask for non smoking room! they have good massage floor with reasonable prices!”
  • room 2331 need some help! fix the bathroom inside door and counter board!
  • Not nice!
  • inside the bathroom door .... ugly!
 of 5 bubbles Izaxi, 4 weeks ago | Read review
“Get breakfast included at time of booking (expensive later)”
 of 5 bubbles sanjayaman, 4 weeks ago | Read review
“100 meters To the right is a small bus station Day Room Hotel with a little restaurant. Friendly, clean and tasty. Order from the pictures.”
 of 5 bubbles HaroldFBanff, Sep 17, 2016 | Read review
“Choose one on the South East side, overlooking the Hong Kong side. Its green and serene.”
 of 5 bubbles Youwin-Wewin, Jul 22, 2016 | Read review
“Book Deluxe Rooms above 17th floor. Skip the executive floor rooms though, not worth it.”
 of 5 bubbles clubikon, Jul 6, 2016 | Read review
5 of 5
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