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No.4088 Yitian Road, Futian District, Shenzhen 518048 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Futian Shangri-La, Shenzhen
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 3,198 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travelers' Choice
Futian Shangri-La, Shenzhen, is conveniently located in the Futian Central Business District and is just a stone's-throw away from landmarks such as the Shenzhen Convention and Exhibition Centre, Ping An Finance Centre, Shenzhen Stock Exchange and Shenzhen COCO Park, which are just 5-minute away from Futian Station by walk and 14 minutes away from Hong Kong West Kowloon Station by high-speed railway, respectively, provide direct connections to main attractions in the city via 5 Metro lines.
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Room & Suite (405)405
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Quiet
Languages Spoken
English, Chinese, Dutch, German and 2 more
Location
Full view
95Great for walkers
Grade: 95 out of 100
107Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
No.4088 Yitian Road, Futian District, Shenzhen 518048 China
Name/address in local language
Getting there
Shopping ParkShenzen Metro6 min
Shopping ParkShenzen Metro6 min
Rental CarsSee all Shenzhen rental cars
10947Reviews12Q+A92Room tips
Reviews
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Popular mentions
Fiona is efficient and fast in the service process and smiles the whole time.And she can do it on demand.Fiona’s service is also very careful, which I feel good about this hotel.She also pays great attention to the details of service, which makes me feel warm.
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Date of stay: June 2021Trip type: Traveled on business
Value
Rooms
Service
Helpful
Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 1 week ago
Dear zxhzxhzarazara, Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service, and was well looked after by our team, especially our colleague Fiona who will be thrilled to hear the compliments from you! All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz Area General Manager
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I always stayed at Shangri-la Hotel (Futien), when I was at work in Shen Zhen. Other than the basic set up, facilities, decor, quality of restaurants, I am really impressed by their professionalism and management excellence. Every details are attended to. From very front line concierge, reception to housekeeping or laundry collection, all staff are very polite, sincere and knowledgeable. This reflects management philosophy and HR training perfection. I must say my experience in Shangri-la (Futien ) is very good; it may be hurting to say but they out performed their colleagues in Hong Kong.
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Date of stay: June 2021Trip type: Traveled solo
Helpful
Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 1 week ago
Dear au1788732, Welcome back! Thank you for always choosing to stay with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service, and was well looked after by our team. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz Area General Manager
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Great location with bars, restaurants and a great shopping centre all within 10 minute walking. We booked for one night in May for our two years wedding anniversary (which we informed them of prior to arriving). When we checked in, we were upgraded to a suite and given a fantastic happy hour on one of their top floors which included free drinks before dinner. We were also given a lovely bottle of wine and rose petals on our bed when opening the room. A great thanks to their Sales guy Jacob, he could not have done more for us. Fantastic service! thanks again JACOB!
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Date of stay: May 2021
Value
Location
Service
Room Tip: Corner suites are best.
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Helpful
Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 2 weeks ago
Dear Pedro83, Happy two years wedding anniversary to you and your wife! Thank you for staying with us and take your valuable time to share your experience. We are delighted to know that you have enjoyed our service, and was well looked after by our team, especially our colleague Jacob who will be thrilled to hear the compliments from you! All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz Area General Manager
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The hotel provided Gillette branded razors, but it didn't feel like Gillette quality. I've used many Gillette razors before, however after using this one i got bloodied face after shaving. Bring you own razor if you're to stay at this hotel.
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Review collected in partnership with this hotel
Date of stay: May 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 3 weeks ago
Dear TravelRG007 Thank you for choosing to stay at Futian Shangri-La, Shenzhen and for taking your valuable time to share your staying experience. We have immediately started the investigation about the unpleasant situation you mentioned and we do apologized for any inconvenience this may have caused you. This is certainly not our usual standards and we definitely would want to rectify the issue immediately. We look forward to the opportunity to welcome you back to Shenzhen and Futian Shangri-La, Shenzhen again. Best Regards, Area General Manager Sinan Yilmaz
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Concierge and Reception at arrival and during my entire stay was as always top notch. The PR and follow-up work of your Guest Relations Staff, in particular that of Fiona's, should be commended. Likewise the meticulous and attentive service of Alan, Duty Manager of your Front Office during my last several visits, was especially appreciated. I look forward to returning to the hotel again soon and like to give a big "Thank you" to GM Sinan and his Excellent Team.
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Date of stay: May 2021Trip type: Traveled solo
Helpful
Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded 5 weeks ago
Dear 713stantonl, Welcome back to Shenzhen again! Thank you for always choosing to stay at Futian Shangri-La, Shenzhen and for taking your valuable time to share your experience. I am delighted to know that you enjoyed your stay with us and were well looked after by our team, especially our colleagues Alan and Fiona, who will be thrilled to hear your compliments. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz Area General Manager
Read more
PRICE RANGE
$125 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
futian shangri-la shenzhen hotel shenzhen
LOCATION
ChinaGuangdongShenzhenHuanggang Port
NUMBER OF ROOMS
528
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Claim Your Listing Frequently Asked Questions about Futian Shangri-La, Shenzhen
Which popular attractions are close to Futian Shangri-La, Shenzhen?
Nearby attractions include COCO Park (0.3 miles), Link City (0.1 miles), and Pepper Club (0.2 miles).
What are some of the property amenities at Futian Shangri-La, Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Futian Shangri-La, Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Futian Shangri-La, Shenzhen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Futian Shangri-La, Shenzhen?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Futian Shangri-La, Shenzhen?
Conveniently located restaurants include AZZURRO Italian Restaurant Homemade, Baia Burger Concept, and Bus Grill Turkish Steakhouse.
Are there opportunities to exercise at Futian Shangri-La, Shenzhen?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Futian Shangri-La, Shenzhen have an airport shuttle?
Yes, Futian Shangri-La, Shenzhen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Futian Shangri-La, Shenzhen located near the city center?
Yes, it is 0.5 miles away from the center of Shenzhen.
Are any cleaning services offered at Futian Shangri-La, Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does Futian Shangri-La, Shenzhen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.