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No.4088 Yitian Road, Futian District, Shenzhen 518048 China
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Lowest prices for your stay
Hotel direct offer!Exclusive Member Rate
$131
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Free cancellation until 08/26/22
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$131
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Free cancellation until 08/26/22
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Traveler (2965)
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Panoramas (56)
Videos (10)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Futian Shangri-La, Shenzhen
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3,270 hotels in Shenzhen
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
Futian Shangri-La, Shenzhen, is conveniently located in the Futian Central Business District and is just a stone's-throw away from landmarks such as the Shenzhen Convention and Exhibition Centre, Ping An Finance Centre, Shenzhen Stock Exchange and Shenzhen COCO Park, which are just 5-minute away from Futian Station by walk and 14 minutes away from Hong Kong West Kowloon Station by high-speed railway, respectively, provide direct connections to main attractions in the city via 5 Metro lines.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Free shuttle or taxi services
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Quiet
Languages Spoken
English, Chinese, Dutch, German and 2 more
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
99Great for walkers
Grade: 99 out of 100
110Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
15364Reviews12Q+A96Room tips
Traveler rating
  • 14,874
  • 407
  • 67
  • 28
  • 32
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
HW wrote a review Aug 3
3 contributions2 helpful votes
The hotel is very comfortable, the room is big and the scenery is good! The room was cleaned very well. Gino service was very good and helped to solve many problems. The hotel is located in the center of Futian, Shenzhen, very close to Futian Station, so it is very convenient to travel!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joy Z wrote a review Jul 2022
1 contribution
Excellent location in Futian, Shenzhen. Nice service, especially the pleasant moment at Horizon Club. It was an unforgettable stay with Yuki and her team, and thanks for taking good care of our family. Next time when we come to visit, this must be the first choice for our family.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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A Voice Of Experience wrote a review Jun 2022
Newcastle upon Tyne, United Kingdom300 contributions173 helpful votes
This hotel is very well presented, in a great central location and maintains the standards that you would expect of such a highly regard d global brand. Immaculately clean with excellent amenities available, we will have no hesitation in staying here again
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kimforu wrote a review Jun 2022
Hong Kong, China7 contributions2 helpful votes
Perfect service from horizontal club and all the employees treat you truly friendly so that you feel like home while your stay. Strongly recommend to stay and enjoy another level of services compared with other hotels in Shenzhen area.
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Date of stay: June 2022
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: recommend to book lianhua mountian view room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chiu C wrote a review May 2022
1 contribution
She is so nice and friendly. Massage skill is good and the strength applied is just what I need. Also, she offer a very silent surrounding during my stay and was very responsive. I definitely will choose she again next time when I visit again
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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嘉琳 黄 wrote a review May 2022
1 contribution
Here comes Shangri-La Hotel Shenzhen, where the food is great! Miss Ava has given us a very good service experience. She is very professional, responsive, enthusiastic and pleasant in communication. Thank you very much for the considerate service of the staff of Shangri-La and your hotel!
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elisa R wrote a review Feb 2022
1 contribution
I recently stayed to Shangrila Hotel Futian, Shenzhen and during my stay I had few problems with my phone and need some help for arranging my stay. I want to thank you heartfully Mr Harry Lin and Mr Hugo Zhao, who have helped me in solving my phone problem and gave me support during my stay. They are wonderful and caring staff. Best service received in many years of China business trip!!! If you stay here make sure to meet these two precious guys! They will let your stay be wonderful! A great hurry to Concierge team! Elisa
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded Feb 20, 2022
Dear ElisaRavera, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. At the Futian Shangri-la, we are always aiming for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We look forward to having another chance of welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards, Area General Manager Sinan Yilmaz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lara wrote a review Feb 2022
Uberlandia, MG1 contribution
The stay was amazing and pleasant as always. I came to celebrate my birthday, and Rita at front desk gave me a room upgrade with breakfast, it was really nice of her. The whole staff and service is great and it is always a relaxing time to stay at the hotel. The view is beautiful, room is comfortable and great size, staff is welcoming and cleaning is on point. The pool are is one of my favorites as well, with the sauna and jacuzzi. The only issue is that the indoor pool is mostly used for swimming practice, not really to enjoy and relax by the pool. So if the lanes are busy you "can't" use the pool, since there will be people swimming back and forth in the lanes. Besides that, all good.
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Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eric Y wrote a review Feb 2022
2 contributions
The staffs at Shangri-La futien are always so helpful. This is my third time returning in the last 6 months. The rooms are always perfect while The crew are always at their top notch service. Was impressed when I struggled to get a restaurant booking during Chinese New Year and they managed to resolve this within 10 mins.
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded Feb 7, 2022
Dear EricY1193, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. At the Futian Shangri-la, we are always aiming for the highest service standards and we do invest substantial time and efforts to foster the skills of our service associates and our products to meet and hopefully at times exceed our guests' expectations. We look forward to having another chance of welcoming you back soon to Shenzhen and Futian Shangri-La, Shenzhen. Best Regards, Area General Manager Sinan Yilmaz
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathan Troy wrote a review Feb 2022
Dalian, China2 contributions
+1
Executive suite is spacious, luxurious, and well designed. It was perfect for business trip, or a family vacation during Chinese New Year holidays. The rooms are clean, quiet, and comfortable. The staff is friendly, courteous, supportive, and professional. The hotel was wonderful facilities. Full gym with full functioning sauna and spa. From the rooms and Executive Lounge (Horizon Lounge) offers the best view of the city. The hotel is luxurious and perfected located in the heart of Futian, Shenzhen. 这次入住了行政套房。房间的设计有非常大的空间感,非常好的风景,以及非常好的设施。对于这次过年一家人度假,或者出差旅行,都是非常好的选择。
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Date of stay: January 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sinan Yilmaz, General Manager at Futian Shangri-La, Shenzhen
Responded Feb 7, 2022
尊敬的Nathan_Troy1976,您好,感谢您入住深圳福田香格里拉。希望酒店舒适的环境与贴心的服务能为您留下独特的香格里拉回忆。再次感谢您的入住,期待早日再见到您。 此致, 区域总经理 斯南•伊尔马兹
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$134 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
futian shangri-la shenzhen hotel shenzhen
LOCATION
ChinaGuangdongShenzhenHuanggang Port
NUMBER OF ROOMS
528
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Frequently Asked Questions about Futian Shangri-La, Shenzhen
Which popular attractions are close to Futian Shangri-La, Shenzhen?
Nearby attractions include COCO Park (0.3 miles), Link City (0.1 miles), and Pepper Club (0.2 miles).
What are some of the property amenities at Futian Shangri-La, Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Futian Shangri-La, Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Futian Shangri-La, Shenzhen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Futian Shangri-La, Shenzhen?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Futian Shangri-La, Shenzhen?
Conveniently located restaurants include Bus Grill Turkish Steakhouse, AZZURRO Italian Restaurant Homemade, and Baia Burger Concept.
Are there opportunities to exercise at Futian Shangri-La, Shenzhen?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Futian Shangri-La, Shenzhen have an airport shuttle?
Yes, Futian Shangri-La, Shenzhen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Futian Shangri-La, Shenzhen have airport transportation?
Yes, Futian Shangri-La, Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Futian Shangri-La, Shenzhen located near the city center?
Yes, it is 0.5 miles away from the center of Shenzhen.
Are any cleaning services offered at Futian Shangri-La, Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.