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This is a nice hotel, despite some of the negative reviews I have read about it. The room is a reasonable size. Breakfast buffet is good. There is no evening meal but it is within walking distance of a huge number of restaurants in the...More
Response from SZXLH, IHG Social Listening Team at Holiday Inn Express Shenzhen LuohuResponded May 1, 2018
Thanks for choosing to stay with us and your recognition of our hotel's the room, breakfast buffet and staff services. I will certainly share your kind comments with the staff, particularly the staff you have mentioned by name. We certainly will look forward...More
I have been staying at Holiday Inn Express Shenzhen Luohu several times already. Every year I probably stay at this establishment about 3 times (2 or more nights each time). It just keep improving!! I want to congratulate them for their great effort in order...More
Response from SZXLH, Manager at Holiday Inn Express Shenzhen LuohuResponded July 11, 2017
Thanks for your loyalty of Holiday Inn Express Shenzhen Luohu, as we are one of InterContinental Hotel Group members. we are so glad to have loyalty guest like you. according to your opinion on our service, we already shared it to hotel management team. we...More
The hotel is 2 blocks away from the major traffic road, a bit hidden. The breakfast is rather simple and not at all attractive, more Chinese style than Western, I stayed there at the end of Feb and on high floor, but there were mosquitos...More
Response from SZXLH, IHG Social Listening Team at Holiday Inn Express Shenzhen LuohuResponded March 2, 2018
Thank you so much for your review of our hotel. The location of the hotel is superior, the surrounding life supporting facilities is perfect, the guest room environment is clean and tidy, it is convenient for you to travel all the necessary. As you...More
Hotel lacks much for western breakfast, caters more to locals. Otherwise, was clean, staff helpful, and little problem communicating in English.
Stay away, as far away as you can from the smoking floors. THRY REEK!
McDonalds within a block, and KFC will be about a...More
Response from SZXLH, other at Holiday Inn Express Shenzhen LuohuResponded February 4, 2018
Thank you for choosing to stay in our hotel，thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff...More
Location is odd and on a deserte3d street. Rooms too small and lack of basic amenities. No restaurant but only for limited servings of breakfast. English speaking staff is another problem. Cleanliness is one major issue.More
Response from SZXLH, Manager at Holiday Inn Express Shenzhen LuohuResponded October 3, 2017
Dear guest, Thank you for your stay in our hotel and your comments. From your comments, we know you were not satisfied with your last stay. Your low mark reminded us of more improvements that should be made to better develop our Express brand. We...More
Hi Whopper! I am not sure which is the nearest port - but if you are flying into Hong Kong, Shenzhen is easily reached by train. From the Shenzhen station, you walk through customs and into China (or the reverse of you are... More
Hi Whopper! I am not sure which is the nearest port - but if you are flying into Hong Kong, Shenzhen is easily reached by train. From the Shenzhen station, you walk through customs and into China (or the reverse of you are traveling back to Kowloon). The Holiday Inn is a close, very cheap taxi ride away from the station. Best of luck!