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Sheraton Bailuhu Resort Huizhou

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30 Reviews from our TripAdvisor Community

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Showing 10: English reviews
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Nijmegen, The Netherlands
Reviewed November 13, 2015

Excellent hotel rooms, clean and all what you could wish is available. The view at the riverside from the room balcony is very nice, specially at sunset it is splendid. The bathroom is spacious and clean. The service of the hotel staff is excellent. There are a number of restaurants serving top class local and international food. The breakfast has...

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Helpful?
Thank JW_Dam
arlenezhang123, 公关经理 at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Guest, Thank you for choosing Sheraton Bailuhu Resort, Huizhou and thank you very much took your time to share with us about your good experience of our room, poolside, firework and dinner buffet. It is our pleasure to provide great service. We are dedicated to make every guest feel warm, welcome and connected at Sheraton. You will find all...

Hong Kong, China
Reviewed October 21, 2015 via mobile

This is a resort with excellent views. Facing a huge lake. Very good overall services. All hotel staff was nice and helpful. Good value of money paid. The outdoor pool is huge and great. The indoor pool and the gym are impressive. To me, it is one of the best SPG resorts in Guangdong, China.

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Helpful?
Thank Jimmy Y
arlenezhang123, Public Relations Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Guest, Thank you for choosing Sheraton Bailuhu Resort, Huizhou and it's our great honor to provided you a good experience of room, poolside, firework and dinner buffet etc,. We are dedicated to make every guest feel warm, welcome and connected at Sheraton. You will find all the comforts of home and inspiring views from our spacious guest rooms. We...

London, United Kingdom
Reviewed October 1, 2015

The location is great, 5 minutes off the highway, easy to access. Nice lake front view with an outdoors pool right next to the lake. Nice lounge bar. Food at the Chinese restaurant was ok, breakfast offers a great variety of choices.

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Helpful?
Thank Summer S
arlenezhang123, Public Relations Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Guest, Thank you for choosing Sheraton Bailuhu Resort, Huizhou and it's our pleasure to provide you a good experience of accommodations, outdoor poolside, sheraton signature lounge bar and dinner buffet etc,. We are dedicated to make every guest feel warm, welcome and connected, you will find all the comforts of home and inspiring views from our spacious guest rooms....

Hong Kong, China
Reviewed August 28, 2015 via mobile

It was a resort hotel so it not in the middle of the city. Room was great with a balcony which you could enjoy sun bath. They have a pool especially for children and a playing room which's great for family with kids. Adult can also enjoy the infinity pool or indoor one. Great for a short holiday with group...

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Helpful?
Thank Bertha Y
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Bertha Y, Thank you for choosing Sheraton Bailuhu Resort, Huizhou! And it's great that you took the time to tell us about your good experience of our hotel room, pool and dinner buffet at our hotel. It is our pleasure to provide great service. We are dedicated to make every guest feel warm, welcome and connected at Sheraton. We...

Hong Kong
Reviewed April 10, 2015

We stayed at many SPG Group Hotels in Southeast Asia e.g. Langkawi, ChiangRai, Samui and China. As a member of SPG Group, we trusted SPG Group this brand very much and their service is great. This front office staff is the same as other SPG Hotel. The internal environment of the hotel is beautiful and clean. The breakfast is great...

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Helpful?
Thank cathytsang
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear cathysang Thank you for taking the time to tell us about your experience at Sheraton Bailuhu Resort, Huizhou. Thank you for staying with SPG all the time. It is our pleasure to provide great service. We are dedicated to make every guest feel warm, welcome and connected at Sheraton. We will strengthen the customer service as you mention. You...

Hong Kong, China
Reviewed January 30, 2015

I discovered this "off the beaten path" hotel / resort using hotels.com. The front desk staff were very polite and friendly and put him into an upgraded room with a view the lake. It's a large sprawling resort with walking and biking trails and a very nice restaurant. Included in my my stay was a delicious buffet breakfast, serving from...

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Helpful?
Thank gloveman_8888
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear gloveman_8888 Thank you for taking the time to tell us about your experience at Sheraton Bailuhu Resort, Huizhou. It is our pleasure to provide great service. We are dedicated to make every guest feel warm, welcome and connected at Sheraton. You will find all the comforts of home and inspiring views from our spacious guest rooms and suites. We...

Hong Kong, China
Reviewed December 21, 2014

I visited Sheraton Bailuhu with some friends from Shenzhen for weekends. It was a surpringly nice hotel out of nowhere. The view was limited but the hotel itself is big enough to spend a relaxing day just hanging out my friends. Thanks to Thomas, the guest service manager at front desk to pre-arrange the rooms for us. Will be back...

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Helpful?
2Thank Frank S
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Frank Thank you for taking the time to tell us about your experience at Sheraton Bailuhu Resort, Huizhou. We are delighted to know that you had a good time here. It is our pleasure to provide great service.We look forward to seeing you in the near future.

Hong Kong
Reviewed September 16, 2014

We visited the hotel in Aug 14 for a weekend, the room is spacious and comfortable. The swimming pool in the resort is big and with a nice view. We recommended the Chinese restaurant in the resort, the food is delicious. However, one thing need to improve is the waiting time for check in is too long, we waited nearly...

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Helpful?
Thank Stephanie C
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Stephanie Thank you for taking the time to tell us about your experience at Sheraton Bailuhu Resort, Huizhou. We are delighted to know that you enjoy our Chinese restaurants here. Besides, we will take positive measures to improve the check-in process. We look forward to seeing you in the near future.

Reviewed September 14, 2014 via mobile

We are here to celebrate our 5th Anniversary. We have a pleasant day after all. Especially we would like to thank Cassie Yang who serve in club lounge, she is helpful, friendly and proactive to serve. However, a bit disappointed when we check in as the staff who serve in lobby wasn't told us we are entitle to access the...

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Helpful?
Thank Keith W
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at Sheraton Bailuhu Resort, Huizhou. We are delighted to know that you had a good time here. It is our pleasure to provide great service. And we will strengthen the staffs’ training. We look forward to seeing you in the near future.

Huizhou, China
Reviewed May 30, 2014 via mobile

I went to have dinner with families and the first time to visit the hotel. The location is quite remote from the city with buses connected. The restaurant on level 1 is good with good view and can breath the best fresh air. We had a Chinese dinner and really value for money all you can eat at CNY 88...

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Helpful?
1Thank Allwelldone
Fay Y, Manager at Sheraton Bailuhu Resort Huizhou, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at Sheraton Bailuhu Resort, Huizhou. We are delighted to know that you enjoy our restaurants here. It is our pleasure to provide great service. We look forward to seeing you in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
449 Spacious guestrooms and suites, 5 Deluexe Executive Suites, 2 Diplomatic Suites, 2 Sheraton Suites and 1 Presidential Suite, all offering the inviting Sheraton Sweet Sleeper ™ Bed, 42 inch LED flat screen TV, spacious private balcony,updated touches such as the ergonomic chair, generous work area and High Speed Internet Access, so that you can stay connected to what is important to you. ... more   less 

Additional Information about Sheraton Bailuhu Resort Huizhou

Address: No.1 Agile Road, Ruhu Town, Huizhou 516021, China
Location: China > Guangdong > Huizhou
Price Range: $79 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Bailuhu Resort Huizhou 5*
Number of rooms: 449
Reservation Options:
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Hotel Style:
#1 Top resorts Hotel in Huizhou
#2 Spa Hotel in Huizhou
#7 Luxury Hotel in Huizhou
#7 Best Value Hotel in Huizhou
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Bailuhu Resort Huizhou staff and other travelers.
2 questions
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Questions? Get answers from Sheraton Bailuhu Resort Huizhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take river side rooms”
 of 5 bubbles JW_Dam, Nov 13, 2015 | Read review
“Lake view with balcony.”
 of 5 bubbles Missbrainy, Oct 1, 2015 | Read review
“All rooms are very nicely appointed !”
 of 5 bubbles gloveman_8888, Jan 30, 2015 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question