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it worths my time writing a review as this should be the worst 5 star experience i ever had. not to the staffs thou as they are generally polite.
firstly a big disappointment about the beach. very nice photo in the website but when u...More
Thank YIK KAN C
Response from Sheraton H, Marketing Commnucations Manager at Sheraton Huizhou Beach ResortResponded 1 week ago
Dear Guest, thank you for choosing Sheraton Huizhou Beach Resort as your preferred accommodations and share with us your experiences. We are sorry to hear that we didn't meet your expectations. For the website image, we have updated. We will reflect your comments of minibar,...More
We drove 2 hours to Huizhou to stay at Sheraton two nights, expecting to have a great weekend relaxing at the beach, but what we experienced was really disappointment! We have never seen a Sheraton hotel breakfast so bad and poor. Far away to be...More
Response from Sheraton H, Public Relations Manager at Sheraton Huizhou Beach ResortResponded 4 weeks ago
Dear Guest, thank you for choosing Sheraton Huizhou Beach Resort as your preferred accommodations and share with us your experiences. We are sorry to hear that we didn't meet your expectations. We will reflect your comments to management team and take the related actions as...More
This is the 3rd time I've been this hotel, and this time round I am bringing my friend and colleague to join me for vacation (staying 2 nights). I would like to highlight the issue as below:-
1) The interior was dark and smelled of...More
Response from Sheraton W, 公关经理 at Sheraton Huizhou Beach ResortResponded May 25, 2017
Dear valued guest, thank you for choosing Sheraton Huizhou Beach Resort as your preferred accommodation and taking your time to share your experience with us. We sincerely apologized for the issues you mentioned and the related actions have been immediately taken. Firstly, we will conduct...More
The hotel has a large property and a nice enough room. However it is sloppy and lacks a certain omph. We had the large family room which is good value, but in a family room there shouldn't really be an open power socket. Next to...More
1 Thank Vitaxis
Response from Sheraton W, 客户关系经理 at Sheraton Huizhou Beach ResortResponded May 1, 2017
Dear valued guest, thank you for choosing to stay with us and sharing your comments. We are sincerely appologize for your travel experience, to protect guests's safety, outdoor swimming pools were closed for the cold water still, but you can enjoy a swim in heated...More
Booked the hotel without reading reviews thinking it's Sheraton, after booking went through trip advisor and saw that one of the latest guest reviewed about his bad experience. Was really worried about my family vacation going wrong.
But thanks to the wonderful stay and great...More
Thank ramesh b
Response from Sheraton W, 公关经理 at Sheraton Huizhou Beach ResortResponded April 9, 2017
Dear guest, Thank you for choosing to stay with us and we are so glad to hear that your family enjoyed a good time in our hotel. We are always striving to get our facilities better and offer service beyond expectations, hopefully see you again...More
$81 - $148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Top resorts Hotel in Huizhou
#2 On the Beach Hotel in Huizhou
#3 Spa Hotel in Huizhou
#8 Luxury Hotel in Huizhou
#9 Best Value Hotel in Huizhou
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