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Sheraton Dongguan Hotel

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Sheraton Dongguan Hotel
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706 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Reviewed 2 weeks ago via mobile

Room was nice , because I already booked a good room. Disappointing was the breakfast. Very local no flair of Starwood at all. Lounge is closed for breakfast as well , they mention because of Christmas holiday. Christmas in dongguan ? And It is December 27 already :-(

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Helpful?
Thank Christian G
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. As you know our hotel is mainly a business hotel, every long holidays like Chinese...

Taichung, Taiwan
Reviewed 4 weeks ago

The room and view are very comfortable. the breakfast is delicious and rich. it's quiet when I am room. the reception is very kinds of service and offers request helping very fast. the room service is considerate. I like the foods in the morning, it's cause my heart warming and energy all day long. the traffic is really easier to...

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Helpful?
Thank chienhungc2016
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your enjoyable stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive and constructive feedback with the...

Reviewed December 1, 2016 via mobile

Good hotel for this price! Big rooms and clean, hotel as all the necessities you need including a coffee maker. The breakfast is big and really good, as well as the italian restaurant which had a great dinner.

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Helpful?
Thank Peter F
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your enjoyable stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive and constructive feedback with the...

Wisconsin
Reviewed November 27, 2016 via mobile

The Sheraton is clean with good service. Bathrooms are big with a nice hair dryer. The room we were in also had an outlet the would take an American plug , but not a polarized plug (bring an adapter). The breakfast buffet has a nice selection of hot and cold items. If you go out the doors to the right...

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Helpful?
Thank BooksNSun
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your enjoyable stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive and constructive feedback with the...

Reedsville, Wisconsin
Reviewed November 25, 2016 via mobile

I come to Dongguan for business usually twice a year. It or like coming home when I stay at this hotel. The staff is very helpful, speak very good English, and the place is clean, the food is excellent, and the location is easy to find. This year we hired a private car through my customer's connection to drive my...

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Helpful?
Thank Buste3r
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

It was a pleasure to have had you as our guest at Sheraton Dongguan Hotel for your return stay with us. It is through continuous feedback, from repeat guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your positive...

DENVER
Reviewed November 7, 2016

Hotel starting to get old and tired... Rooms are decent but definitely need to be redone. The industry in town is moving out so owner probably does not want to sink money into renovation but they are still fully occupied much of the time. Lounge upstairs is good for night but definitely don't recommend for breakfast. The breakfast downstairs is...

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2Thank jongoodman
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

It was a pleasure to have had you as our guest at Sheraton Dongguan Hotel for your return stay with us. It is through continuous feedback, from repeat guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We take note of your comments about the...

New York City, New York
Reviewed November 2, 2016

I have been coming to this property for a few years now and had even given it decent reviews in the past. However, just spent a night here and had 2 very negative experience with the staff in the Club Lounge; (1) Went straight to the lounge to check-in upon arrival but was greeted by a staff member who asked...

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1Thank Wilson L
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

It was a pleasure to have had you as our guest at Sheraton Dongguan Hotel for your return stay with us. It is through continuous feedback, from repeat guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. I appreciate your views and share your disappointing...

Brisbane, Australia
Reviewed October 24, 2016 via mobile

Have been staying at this hotel many times for the canton fair and it's great - just one big problem! It has just one time to and from the fair 8 am going and 6 pm returning - so getting back at 7.30pm and back on the bus 8 am following day is tough. Why can't you have smaller Toyota...

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Helpful?
Thank RAMA53
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We take note of your preference to have more timings on the complimentary bus both...

Connecticut, USA
Reviewed October 5, 2016

I recently spent 3 nights at the Sheraton Dongguan on business and had a great stay. A few of us also arranged car service to/from the Guangzhou airport and my office through the hotel, and all those arrangements worked perfectly. I had a comfortable room on the 10th floor with a king size bed and bathroom with a large tub...

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Helpful?
Thank PassThroughCustoms
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your enjoyable stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very positive and constructive feedback with the...

San Diego, California
Reviewed October 3, 2016

This was a quick stay, but, it is exactly what you expect from a Sheraton. The amenities were not over the top, but quite nice. Staff was accommodating and the room was comfortable. The bar is very low key.

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Thank fredogaston
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Dongguan Hotel is an international five star hotel with 500 rooms, it places at the center of Houjie Town, it is very convinent for guests to go shopping, and easy to get acess to all directions. Settle in, stretch out and relax from the moment you arrive to the hotel. Enjoy a great night’s snooze on our plush Sheraton Sweet Sleeper™ Bed with its welcoming duvet. Rejuvenate with a hot shower in the Rainforest Shower (in all executive room and suites). Connect with the world with in-room high speed internet access. Our 500 thoughtfully designed guestrooms include 32 suites give you more of what you want, right where you need it, like oversized rooms, spacious bathrooms, large comfortable work desks and all the amenities you required during your business as well as leisure. Executive floor rooms and the Sheraton Club offer an added level of prestige.1,648 square meters of banquet and meeting facilities in the city, including magnificent grand ballroom and 6 meeting rooms with high speed internet access. Accommodating from 10 to 1,200 guests, whether you are planning your company dinner, seminar, conference, cocktail party or private wedding functions, we are here to make sure everything is just right.The Best Italian fine-dine restaurant in Dongguan replenish at Luigi, with innovative Italian cuisine which surpasses all expectations of a hotel restaurant. Botanica Brasserie offers a variety of a la carte menus as well as creative and sumptuous buffet selections. Feast your eyes on spectacular garden views designed by renowned landscaper Belt Collins. And you can enjoy views of our beautiful gardens alfresco style or listening to the hotel music of classical string bands at the Renzo bar, the ideal place to enjoy afternoon tea or creative cocktails for your casual business meeting.Our Sheraton Fitness programmed by Core Performance®, outdoor swimming pool and foot massage are ideal recreation venues to revitalize your body and soul after an exhausting day of work. 3 off-site golf courses are a bonus for incentive activities and building up connection.We are welcoming you with Guangdong hospitality at the Sheraton Dongguan Hotel. ... more   less 

Additional Information about Sheraton Dongguan Hotel

Address: S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
Location: China > Guangdong > Dongguan
Price Range: $70 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dongguan Hotel 4.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Sheraton Dongguan
Dongguan Sheraton
Hotel Style:
#8 Spa Hotel in Dongguan
#10 Business Hotel in Dongguan
#11 Luxury Hotel in Dongguan
#19 Best Value Hotel in Dongguan
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Questions & Answers

Questions? Get answers from Sheraton Dongguan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It has a good view from the room.”
 of 5 bubbles chienhungc2016, 4 weeks ago | Read review
“Facing the back of hotel”
 of 5 bubbles Wils0nL, Nov 2, 2016 | Read review
“You have to ask for a room at the back, the street in front is noisy with Chinese trafic.”
 of 5 bubbles student_BE, Mar 28, 2016 | Read review
“The rooms towards the back of the hotel are quieter.”
 of 5 bubbles MyPet123, Mar 17, 2016 | Read review
“Ask for rooms facing the back of hotel.”
 of 5 bubbles Wils0nL, Oct 19, 2015 | Read review
5 of 5
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