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Sheraton Dongguan Hotel

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Sheraton Dongguan Hotel
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693 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Chicago, Illinois
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was my second time staying at this hotel and it is fine. The gym is good with enough equipment for everyone to use. Also the pool is large enough to swim laps. The hotel is within walking distance to a mall with a good selection of restaurants (10-15 min walk)

Helpful?
Thank williamstony23
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will... More 

Hong Kong, China
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 25, 2016 via mobile

Among the other Sheraton hotels I visited in China, this is probably the worst. The rooms are usually clean but the hotel looks old and not at all warm. Cold feeling. I booked a club room. The lounge is very empty and the food served there is really not good. Much better the breakfast served at the main restaurant (G/F)

Helpful?
Thank Paolo M
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

It was a pleasure to have had you as our guest at Sheraton Dongguan Hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Into our 13th year of operation, continued efforts have been put into the upgrading of... More 

Madrid, Spain
Level Contributor
103 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 22, 2016 via mobile

Since 2007 I have made frequent visits to China, and I have sleep here often. But in the past few years, this hotel has become a little bit old fashioned, despite its still quite new. And something strange happened few years ago. One of my colleagues wanted to have a massage and I went with him to the SPA, and... More 

Helpful?
Thank Carlos C
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Into our 13th year of operation, continued efforts have been put into the upgrading of... More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 21, 2016 via mobile

I wanted a nice relaxing massage and a swim. When I arrived the spar had been closed! I paid to use the pool, and the pool was very clean, but the furniture was very sparse. Around the pool it was all single men, on their own, but no one went in the pool. I had the pool to myself. Not... More 

Helpful?
Thank Upgrade5
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time for your comments of our hotel. Please note that the previous Foot Massage services are operated independently by a third party with no contractual obligations to the hotel. However, there is a general review by the authorities on SPA and massage services and they have decided to close all such services until the... More 

Almelo, The Netherlands
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

We have been here now for 10 times and the hotel is nice. It is clean, the rooms are spacious and the staff is very friendly. In the morning the hotel serves a nice breakfast incl enough European dishes. We just got in late today and are in room 2526. Simply a good business hotel in the near area with... More 

Helpful?
Thank Marcenlinda2015
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience at our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. The hotel is in it's 13 years of operations and we pride ourselves as the... More 

Singapore, Singapore
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

Stayed at the hotel for 2 nights. Front desk staffs were friendly and helpful. Check in was fast. Room was clean and big. Had a comfortable rest after long day on the business trip. Morning breakfast was good and had a wide spread of varieties from Chinese to Western food. A great location to stay in Dongguan, there was a... More 

Helpful?
Thank Adrian_Ang
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your great stay and very constructive feedback with the... More 

Johannesburg, South Africa
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 19, 2016 via mobile

Being part of the Sheraton group, this hotel certainly was welcoming. The hotel itself is quite nice albeit not as wow as the Shanghai one. It nonetheless possesses the same level of service and warmth from its employees. Check-in was quick and the rooms are nice and large. Views from upper floors are awesome and all amenities are available for... More 

Helpful?
Thank ziikara
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 6, 2016 via mobile

The hotel itself is ok but the noise from the roads around at times even on another is unbearable. I have stayed here many times as it suits only for location from where I can get picked up easy from from the company I visit. But if you are in this area im sure there are others that can be... More 

Helpful?
Thank Jayped
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will... More 

Reedsville, Wisconsin
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 2, 2016 via mobile

This is my second time at this hotel. The staff is excellent. Had a wonderful reception person named Orange and a very good waiter named Jason. The rooms were clean but the property could probably stand an upgrade/remodel. Also the workout room could stand having cold water. There was a water cooler dispensing room temperature water and a padlocked refrigerator... More 

Helpful?
Thank Buste3r
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will... More 

Brussels, Belgium
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 28, 2016

The Sheraton in Dongguan offers a great service. The concierge is very efficient, they speak very good English and the can solve all your problems. Also the bar tenders are very friendly. Unlike in many hotels in China has this hotel a very good bar. The breakfast is every morning under supervision of the Italian chef and is very good.... More 

Helpful?
Thank student_BE
GM009, General Manager at Sheraton Dongguan Hotel, responded to this review

Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. We will be delighted to share your very constructive feedback with the team. These will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sheraton Dongguan Hotel is an international five star hotel with 500 rooms, it places at the center of Houjie Town, it is very convinent for guests to go shopping, and easy to get acess to all directions. Settle in, stretch out and relax from the moment you arrive to the hotel. Enjoy a great night’s snooze on our plush Sheraton Sweet Sleeper™ Bed with its welcoming duvet. Rejuvenate with a hot shower in the Rainforest Shower (in all executive room and suites). Connect with the world with in-room high speed internet access. Our 500 thoughtfully designed guestrooms include 32 suites give you more of what you want, right where you need it, like oversized rooms, spacious bathrooms, large comfortable work desks and all the amenities you required during your business as well as leisure. Executive floor rooms and the Sheraton Club offer an added level of prestige.1,648 square meters of banquet and meeting facilities in the city, including magnificent grand ballroom and 6 meeting rooms with high speed internet access. Accommodating from 10 to 1,200 guests, whether you are planning your company dinner, seminar, conference, cocktail party or private wedding functions, we are here to make sure everything is just right.The Best Italian fine-dine restaurant in Dongguan replenish at Luigi, with innovative Italian cuisine which surpasses all expectations of a hotel restaurant. Botanica Brasserie offers a variety of a la carte menus as well as creative and sumptuous buffet selections. Feast your eyes on spectacular garden views designed by renowned landscaper Belt Collins. And you can enjoy views of our beautiful gardens alfresco style or listening to the hotel music of classical string bands at the Renzo bar, the ideal place to enjoy afternoon tea or creative cocktails for your casual business meeting.Our Sheraton Fitness programmed by Core Performance®, outdoor swimming pool and foot massage are ideal recreation venues to revitalize your body and soul after an exhausting day of work. 3 off-site golf courses are a bonus for incentive activities and building up connection.We are welcoming you with Guangdong hospitality at the Sheraton Dongguan Hotel. ... more   less 

Additional Information about Sheraton Dongguan Hotel

Address: S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
Location: China > Guangdong > Dongguan
Price Range: $73 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dongguan Hotel 4.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Sheraton Dongguan
Dongguan Sheraton
Hotel Style:
#7 Spa Hotel in Dongguan
#9 Luxury Hotel in Dongguan
#10 Business Hotel in Dongguan
#20 Best Value Hotel in Dongguan
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