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Pullman Dongguan Chang'an

Traveler (150)
Room & Suite (31)
Dining (19)
Certificate of Excellence

About

#1 of 1,185 hotels in Dongguan
Location
Cleanliness
Service
Value
Certificate of Excellence
The only 5 star international hotel in Changan Town, Dongguan, China, offering 259 guest rooms, 3 restaurants and 3 bars as your oasis after your travels or a hard day of work in one of the nearby factories. Spacious guests rooms with oversize bathrooms offering separate showering areas and bath tubs become your home away from. An array of services and facilities including free Wi-Fi with VPN to access outside of China web sites, Fitness Center, Outdoor Pool, Tennis Courts, SPA and Business Center. Make the Pullman Dongguan Changan your home away from home when visiting Changan or the surrounding area.
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Property amenities
Pool
Restaurant
Free parking
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury

Location

Full view
Contact
No.38 Jinghai Middle Road, Shatou Community, Chang'an Town Chang'an Town, Guangdong, China, Dongguan 523862 China
Name/address in local language
Getting there
Shenzhen Airport10 mi
Hong Kong Intl Airport34 mi
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348Reviews
8Q+A
17Room tips
Traveler rating
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Popular mentions
My husband and I had a 2 night stay in Pullman Dongguan in May 2019. The location is a bit outskirt, far from the city and is in an industrial estate. Traffic condition leading to the hotel is always heavy. Check in procedure is quiet efficient. The room is modern, spacious
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Response from PullmanD1, Front Office Manager at Pullman Dongguan Chang'an
Responded yesterday
Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We had shared your comments to related department and will try to improve it soon. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant. Sincerely, Vivian Qi Assistant Front Office Manager
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Not sure if it is me or what. This is the second time in my two week trip I had a extremely slow WiFi. I stayed in this hotel because I want to avoid the hotel back to Shenzhen. But I end up wasting more time on a slow WiFi connections. Don’t know how to emphasis the importance
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Response from PullmanD1, Manager at Pullman Dongguan Chang'an
Responded Mar 27, 2019
Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We will pay much attention on Wi-Fi problems and will try to improve it soon. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager
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Be prepared - while a global brand name (Accor) this hotel is Chinese style - Only central air con so you are generally sweating all night - solution - a portable air con ! Staff does not speak English so screwups are common due to communication challenges. Housekeeping is
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Response from PullmanD1, Manager at Pullman Dongguan Chang'an
Responded Mar 27, 2019
Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We had shared your comments to related department and will try to improve it soon. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant. Sincerely, Vivian Qi Assistant Front Office Manager
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First, I'll said that the hotel room is spacious, but the bath room area need to improve and no replenish of toiletries for 1st & 2nd & 3rd nights, I'm called housekeeping to feedback on 2nd night, they said will replenish everyday. But 3rd night still "No". Feedback to front
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Review collected in partnership with Accorhotels.com
Response from PullmanD1, Manager at Pullman Dongguan Chang'an
Responded Mar 27, 2019
Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We will pay much attention on the problems of replenish of toiletries and cleaning in bathroom.And will try to improve it soon. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be much pleasant than the previous one. Sincerely, Vivian Qi Assistant Front Office Manager
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Joined the tour in Chinese NY. Real five-star hotel. Located in the industry area. Only small shop and restaurant nearby. Excellent services in housekeeping and catering. Delicious dinner and breakfast international buffet. A bit old facility but need to update the detail for
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Response from PullmanD1, Manager at Pullman Dongguan Chang'an
Responded Mar 27, 2019
Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager
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PRICE RANGE
$75 - $111 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongDongguan
NUMBER OF ROOMS
259
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