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Sapphire Hotel


#10 of 526 hotels in Lanzhou
Good to know
Property amenities
Fitness Center with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Business Center with Internet Access
Dry Cleaning
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
3Room tips
Traveler rating
  • 22
  • 49
  • 6
  • 1
  • 2
Time of year
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  • English
The hotel is fairly close to the railway station, so we were taken here for breakfast after an early morning arrival from Xi'an by the overnight train The hotel is very much what it sets out to be, that is the upper end of the middle of the market in a less visited part of China. The reception area (where I though that the wifi reception was good) is pure bling, but that is their style The breakfast is purely Chinese, but does have a lot of choice. As a less visited by foreigners city, it is understandable that they do not offer anything in the way of Western food. I doubt that a hotel in say Sunderland would offer much in the way of a Chinese selection at breakfast So a solid choice for breakfast. And I canno comment on the bedrooms.
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Our room was clean and reasonably large with good facilities. The breakfast had a good range of Chinese dishes but had a limited western selection. Perhaps a bit more attention to maintenance is needed as the water flow to the hand basin was very weak, until I took the spout filter apart ant cleared the 30 or so mineral encrusted holes in the in-line filter. At the time of our visit (May), it was quite warm but AC unavailable apparently because it was not summer. Although wifi was supposedly available, it was not at the time of our visit because of a malfunction a situation which appears to have existed for some months.
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Probably the most important hotel in town. Looks impressive from the outside. We just had a night there as we had to catch an early train the next morning. While the place is nice and looks modern, there is no wifi in the room. We negotiated to have them lend us a router for the night. Breakfast is Chinese and beds are really hard. Our friends thought that the hotel had forgotten to put the mattress. No english spoken there. It is close to the train station but traffic can be bad in the morning.
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I had the opportunity to stay at the Sapphire Hotel for 2 weeks in June, 2012; the experience was excellent; yes, it is true, the English is minimal, however, everything else was great. The restaurant is open all day, with a large variety of food; there is plenty of Western food for breakfast, toast, cereal, etc. The staff was most helpful to me at all times. As a visiting academic, I was at the university most days, but it was very convenient. The city is also very pleasant, with lovely lights and fountains at night. I would definitely stay there again. PS, beds were a bit hard, but I slept well; also got BBC all day.
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positives are the reception area and big rooms negatives are so many, no english at all, health club is closed, very hard bed, no english channels on tv, extremely slow wired internet connection, very tough employees. also don't get fooled by the rooms names, I stayed in an executive room which is classified as 55 m2 room but we found out that all rooms are of the same size, only a non english computer was added in the executive floor rooms. breakfast is all chinese and you shall struggle to find something to eat on breakfast. this is the first 4 star hotel I have ever seen without a bath tub or swimming pool if you have to visit Lanzhou, you better either go to legend or grand soluxe
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$57 - $66 (Based on Average Rates for a Standard Room)
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