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Pan Pacific Xiamen

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#5 of 1,166 Hotels in Xiamen
Certificate of Excellence
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Pan Pacific Xiamen
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541 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Heusden, The Netherlands
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

Decided to book this hotel because of its high rating. It's good, room clean, but lacks atmosphere. Let's keep it at: convenient. Probably a good choice for 1 night, but a whole weekend was a stretch. I'll find another place next time.

Helpful?
Thank cjoziasse
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your feedback. It gives us great pleasure to read that you were generally pleased with your overall stay experience. For which we will share your compliments with the team and we are confident this will inspire the team to even higher levels of performance. All of us at... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

A wonderful hotel to stay in. Friendly personnel and absolutely great rooms. Breakfast buffet was included with our room. A great buffet with so many choices from traditional Chinese, American and continental items available to choose from. Wonderful staff throughout the hotel. Would suggest this hotel to anyone visiting Xiamen, China

Helpful?
Thank Peggy G
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your feedback. It gives us great pleasure to read that you had a most enjoyable stay during your recent visit. All of us at Pan Pacific Xiamen take pride in providing our guests with the highest standards in hospitality and actively looking for opportunity to delight our guests... More 

Tacoma, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2015

I've been staying here for over a decade and am always impressed with there consistency of service. My favorite breakfast buffet in Xiamen. I was really surprised that when travelling with my father on this trip, they noticed it was his birthday and had a card and cake in the room in the evening- well done! Highly recommended.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank robbjohns
danny h, Front Office Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your compliments and thank you for your continuous support all these years and much appreciated It gives us great pleasure to read that you and your father had a most enjoyable stay during your recent visit. All of us at Pan Pacific Xiamen take pride in providing our... More 

Singapore, Singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2015

I didn't know Xiamen is such a wonderful place to be at. the service staff was very friendly. The service provided exceed expectation. I just cannot thank them enough. My Family and I had a very comfortable and enjoyable stay with Pan Pacific Xiamen.

Helpful?
Thank gvhelle87
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your compliments. We are extremely pleased to hear that your family and you have a wonderful time with us and also pleased with your overall stay experience in our hotel in particularly our services. We will share your compliments with our associates and we are confident they will... More 

Helsinki, Finland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 3, 2015

Have stayed in this hotel few times on business trips. What sets them apart from competition is the excellent service you get from the staff. Problems are solved fast and the general settings of the hotel are, as they advertise, 5-stars.

Helpful?
Thank Suokki
danny h, Front Office Manager at Pan Pacific Xiamen, responded to this review

Dear Guest Thank you for staying with us again. It gives us great pleasure to read that you were pleased with your overall stay experience, in particularly the services. For which we will share your compliments among the associates and we are confident that they will further inspire the team to even higher levels of performance. Once again, thank you... More 

Stockholm, Sweden
Level Contributor
230 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 15, 2015

This hotel was ok, I was upgraded to a very big room, with kitchen and living room. Beds was comfortable, and room was clean. Staff was very friendly and helpful. Close to a nice restaurant street. Good lobby where you can sit and work.

Helpful?
Thank Bischa
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your feedback. We are delighted to hear that you had an enjoyable stay with us during your recent stay. Your kind compliments of our associates would further inspire them and the team to even higher levels of performance. Thank you for your recognition to our newest product –... More 

Los Angeles, California
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed October 12, 2015

Unfortunately we only stayed one night, but we found the Pan Pacific to be elegant, beautifully decorated and immaculately clean. Service was very good, the staff spoke good English and we enjoyed a very good a-la-carte dinner in the restaurant on the third floor. We had room 1615, which was very comfortable had all the amenities expected from a 5... More 

Helpful?
1 Thank worldnomad_01
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your valuable feedback. We are pleased to hear that you are happy with your recent stay in our hotel. And thank you for your commendation of our associates services, we are confident that they will be further inspire them and the team to even higher levels of performance.... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 11, 2015

excellent service ,Friendly staff stayed for 2 nights and 3 day in 2014 April ,rooms were in excellent condition with ,clean beds and satellite television ,nice staff with helpful guide on xiamen ,Recommend for any one

Helpful?
Thank Shashika Been F
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to comment on our hotel of your stay with us with such great feedback. We would like to thank you for recommending our hotel to your friends. It’s our priority to make all our guests’ stays and experiences the best possible and happy all the times. We look forward to welcoming... More 

Czech rep.
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

I was staying 3 nights in this hotel during my business trip. Hotel is in good location, rooms are smaller, but nice. I had also access to Lounge floor - service and food very good. I would recommend this hotel to business travellers.

Helpful?
Thank jacob2CZ
PPXMNGRO, Guest Relations Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us your valuable feedbacks. We are pleased to hear that you had an enjoyable stay with us during your recent business trip in Xiamen. We are extremely happy and appreciative of you that you would recommend our hotel to your business associates. We will definitely improve ourselves to serve... More 

Shanghai, China
Level Contributor
179 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed September 21, 2015

We stayed at Pan Pacific as a family with two kids (8 and 9). Rooms are spacious, clean, and comfortable. Twin beds are quite small. We usually share, one adult and one child, but with Pan Pacific we would need to go for two rooms next time :o( The location is good with walking distance to the ferry terminal, a... More 

Helpful?
1 Thank sunshine-for-four
danny h, Front Office Manager at Pan Pacific Xiamen, responded to this review

Dear guest, Thank you for taking your precious time to give us valuable comments and feedbacks. We noted that you have quite positive outlook of our hotel and your stay experience with us. May you kindly allow me to explain to you that our standard twin rooms are fitted with 2 single beds. In normal circumstances for 2 adults will... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a five-star luxury hotel and serviced suites experience in Xiamen Indulge in modern luxury in the heart of Xiamen's financial and entertainment district at Pan Pacific Xiamen. Located within a short five-minute walk to Xiamen-Gulang Island Ferry Terminal, 20 minutes away from the international airport and within walking distance from the city's major attractions, our hotel is your gateway to a myriad of enriching experiences amidst the alluring old-world charm of China. At 29 storeys high, our modern hotel affords stunning views of Xiamen's spectacular coastline. The 354 artistically decorated rooms and fully equipped serviced suites and apartments are equipped with thoughtful lighting effects to create a relaxing retreat. Offering well-appointed wellness and meeting facilities and a wide array of superior epicurean options, Pan Pacific Xiamen provides the perfect base for both the discerning business and leisure travellers. ... more   less 

Additional Information about Pan Pacific Xiamen

Address: NO. 19 Hubin North Rd, Xiamen 361013, China
Location: China > Fujian > Xiamen
Price Range: $95 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Xiamen 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Pan Pacific Xiamen Hotel Xiamen
Xiamen Pan Pacific
Sofitel Xiamen
Xiamen Sofitel
Hotel Style:
#2 Business Hotel in Xiamen
#4 Romantic Hotel in Xiamen
#5 Spa Hotel in Xiamen
#5 Luxury Hotel in Xiamen
#10 Best Value Hotel in Xiamen
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