We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Xiamen

Traveler (437)
Room & Suite (97)
Video (1)
Certificate of Excellence

About

#5 of 1,397 hotels in Xiamen
Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy a five-star luxury hotel and serviced suites experience in Xiamen Indulge in modern luxury in the heart of Xiamen's financial and entertainment district at Pan Pacific Xiamen. Located within a short five-minute walk to Xiamen-Gulang Island Ferry Terminal, 20 minutes away from the international airport and within walking distance from the city's major attractions, our hotel is your gateway to a myriad of enriching experiences amidst the alluring old-world charm of China. At 29 storeys high, our modern hotel affords stunning views of Xiamen's spectacular coastline. The 354 artistically decorated rooms and fully equipped serviced suites and apartments are equipped with thoughtful lighting effects to create a relaxing retreat. Offering well-appointed wellness and meeting facilities and a wide array of superior epicurean options, Pan Pacific Xiamen provides the perfect base for both the discerning business and leisure travellers.
Read more
Property amenities
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Exclusive Members Saving!
Hotel deals
1,525Reviews
475Photos
9Q+A
72Room tips
Traveler rating
  • 1,169
  • 282
  • 57
  • 14
  • 9
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Overall the hotel was very nice and in a pretty good location. The highlight was definitely the staff. They were all very friendly and helpful. In particular, Arno went out of his way to help us a number of times. Thank you all!
Read more
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 4 days ago
Dear Guest, Thank you for taking a moment to share your experience at Pan Pacific Xiamen. Firstly, it’s glad to see that you are satisfied with our professional service, we are delighted to learn that our associates Arno give you a great impression, your positive comments will encourage us a lot. We look forward to welcoming you back to Pan Pacific Xiamen. Sincerely Yours, Assistant Marcom Manger, Eric Wang
Read more
+1
Hotel's Favorite
I stayed at the Pan Pacific Hotel in Xiamen and had a fantastic stay. It's a beautiful hotel with large, spacious and clean rooms with amazing views over the city. It's a stone's throw away from the cool and very trendy Coffee Street / 咖啡街. The best thing about the hotel has to
Read more
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded Jan 20, 2019
Dear valued guest, Warm greetings from Pan Pacific Xiamen! Thank you for staying with us and taking the time to share your experience with us. It is an honor to bring you a satisfying staying experience. And we are pleased to hear that our associates at Club Lounge and Teresa delivered warm service to you. We will share your praise to our associates and motivate them to bring their service to a better level. If your schedule brings you back to Pan Pacific Xiamen, we would like to recommend you to experience the finest dining in our hotel. Caesar’s on 3 offers all-day buffet & a la carte dining; Hai Tien Lo is renowned for its authentic Cantonese cuisine, including dim sum and local delicacies. The Lobby Bar offers delicate breakfast, afternoon tea in the daytime; cocktails, wines, liquors are available for you to enjoy the relaxation in the evening. Thank you again for your valued comments, we are looking forward to welcoming you back soon! Sincerely Yours, Danny Han Front Office Manager
Read more
This Hotel is in a great location particularly for Foreigners to be able have a location that is close to good restaurants and walks The Hotel has good facilities and easy access to airport and freeways in Xiamen
Read more
Review collected in partnership with Pan Pacific Hotels Group
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 4 days ago
Dear valued guest, warm greetings from Pan Pacific Xiamen. Thank you for staying with us and taking the time to share your experience with us. We highly appreciate your continuous support for our hotel, and it would be my great pleasure to share your compliments with our team. Pan Pacific Xiamen sits in the heart of Xiamen’s financial and entertainment district. The Coffee Street and Bar Street nearby, and the hotel is adjacent to the Foxtail Mountain Park, Yundang Lake, and the Gulf Park. Turn right to reach the bus station, there are buses take you to the major tourist attractions, such as Xiamen University and Nanputuo Temple, and it only takes 15 minutes driving to shopping district Zhongshan Road. Moreover, you can choose to walk for 10 to 15 minutes or take our complimentary daily regular bus which can be reserved advanced by dialing our Concierge associates to get to the International Cruise Terminal (ferry to Gulang Island). We look forward to welcoming you back to Pan Pacific Xiamen. Sincerely Yours, Assistant Marcom Manger, Eric Wang
Read more
I regularly stayed in the Pan Pacific and ate at the Hai Tien Lo. The service is excellent and the food tasty. The manager Lily Hong always look after me very well and I highly recommend this restaurant.
Read more
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 1 week ago
Dear Guest, Thank you for taking a moment to share your dining experience at Hai Tien Lo, 4F. It’s great honor to receive your satisfaction with our professional service, we are delighted to learn that our F&B Manager Lily Hong give you a great impression, your positive comments will encourage us a lot. Renowned for its authentic Cantonese cuisine, gourmet Dim Sum and regional specialties, Hai Tien Lo offers a choice of five private dining rooms. We look forward to welcoming you back to Pan Pacific Xiamen. Sincerely Yours. Assistant Marcom Manger Eric Wang
Read more
I always stay at the Pan Pacific in Xiamen. I prefer the club level rooms. Emma, Selena, and the whole staff make me feel like family. These ladies are kind and attentive. The location is great. It is very near good Western and Chinese cuisine. The rooms are roomy and
Read more
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded Mar 17, 2019
Dear Darrell, thank you for taking a moment to share your comments at Pan Pacific Xiamen. Glad to receive your satisfied experience of the guest room during your stay, our guest room have great landscape with city view and sea view. We also glad to see that our professional service make you feel at home, especially to Emma, Selena and whole member, we will continue to show our integrity and hospitality to every guests. About the internet problem, we will report to relevant departments as soon as possible, thanks for your understanding. looking forward to welcoming you back to Pan Pacific Xiamen. Assistant Marcom Manager, Eric Wang
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Room 1708
hill besides hotel
looking towards mainland
酒店大堂圣诞树好喜欢
PreviousNext
12345620
Hi are all your reviews fake? Is is so obvious they are
I think so too. Am staying here at the moment I don’t see any warm hospitality or greatness. They seem very fake
1 vote
Show all answers
Xiamen has a transfer desk near domestic arrivals and they will make the reservation for you there. Typically this is a hotel for business class passengers.
1 vote
Show all answers
No, the hotel does not provide complimentary pick up from or to the airport.
0 votes
Do you have a sofa bed in your suite? We have family of four.
Hi. No I didn't, but I'm sure they could accommodate you. I recommend you contact the hotel concierge directly.
0 votes
Show all answers
PreviousNext
12
"Rooms with a mount view or high up to view the lake and other parts of Xiamen "
"I prefer the club level for the quiet breakfast area and meeting rooms"
"Being a non smoker my room was on 10th Floor and was good with nice view"
"Clean Room "
"Ask the staff to offer you a room with a view, mine was located opposite a block of residential flats which wasn't much to see."
PreviousNext
12345615
PRICE RANGE
$86 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
厦门泛太平洋大酒店pan pacific xiamen hotel xiamenxiamen pan pacificsofitel xiamenxiamen sofitel
LOCATION
ChinaFujianXiamen
NUMBER OF ROOMS
354
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing