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The Westin Xiamen

#10 of 1,397 Hotels in Xiamen
Traveler (634)
Room & Suite (208)
Dining (58)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Westin Xiamen is strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel's excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous cafe street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.At Westin, guests are eligible to join Make a Green Choice for conserving environment. For each night you deline housekeeping get SPG Starpoints awarded at checkout.The hotel also takes care of the guests with other services like Concierge, Business Center, and Gift Shop. Careful attention is paid to the most important elements of their stay to make sure the guests feel better than when they arrived.The Westin Xiamen is invested by Xiamen Iport Group and Xiamen Fliport Hotel Group, and managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
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606Reviews
759Photos
4Q+A
55Room tips
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Popular mentions
Excellent hotel. Great service. Great facilities. Pool and spa very good. Bar and restaurants excellent. Well located. Different degrees of english but was able to communicate and get what I needed. Rooms very good.
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Response from Westin X, General Manager at The Westin Xiamen
Responded 1 week ago
Dear Antony D, Thank you for taking the time to provide us with your feedback of your recent Stay here at the Westin Xiamen. We are delighted that your stay here with The Westin Xiamen was enjoyable and thank you for your kind comments on our facilities. My team and I are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards, Uwe Guemmer General Manager
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Went there with my parents while I’m on a business trip. The staff were very friendly and helpful. My mom got to the hotel first so she was given an upgrade for her birthday. She also got a very nice blueberry mouse cake later. The lounge on 40th floor is fabulous. You can have
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Response from Westin X, General Manager at The Westin Xiamen
Responded 1 week ago
Dear 225yuz, Thank you for taking the time to provide us with your feedback of your recent stay at the Westin Xiamen. We are delighted that your stay with The Westin Xiamen was enjoyable. I am happy to hear you enjoyed the great view and the cake we provided to your Mother, its just a little thing we are more then Happy to do to say Thank you. My team and I are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards, Uwe Guemmer General Manager
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Hotel was nice. Our room was very spacious and grand. Only negative in regards to the room would be the bed was uncomfortable for me. Buffet breakfast downstairs had lots of variety. The lounge upstairs was great area to wind down after a long day of walking. Staff were
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Response from Westin X, General Manager at The Westin Xiamen
Responded 3 weeks ago
Dear taylieee03, Thank you for having selected the Westin Xiamen for your recent stay in Xiamen and for the feedback provided. I am delighted you liked our hotel and its facilities, yes our Westin Club is a nice place to relax and to view the City from above. Nice to know you liked our room and buffet and as well please accept my apologize for not feeling comfortable sleeping in our Westin branded bed. My team and I are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards, Uwe Guemmer General Manager
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I would like to give a special shout out to everyone at the executive lounge, especially Rachel. Through no fault of theirs, my work laptop could not get connected. Rachel arranged for a router to be placed in my room and that solved the problem. In addition, the executive
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Response from Westin X, General Manager at The Westin Xiamen
Responded 3 weeks ago
Dear MW1080, Thank you for taking the time to provide us with your feedback of your recent stay at the Westin Xiamen. We are delighted that your stay with The Westin Xiamen was enjoyable. I am delighted you mention Rachel for her great Service , Rachel is our Westin Club Manager under her leadership we have received many positive comments, thank you, And I will pass your kind comments you made to her. My team and I are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards, Uwe Guemmer, General Manager
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When traveling in Xiamen, China, I highly recommend the Westin Xiamen. The place is gorgeous. The rooms are clean and comfy. There is a great gym. The breakfast buffet is outstanding and the staff is awesome! Well done all the way!
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Response from Westin X, Manager at The Westin Xiamen
Responded 4 weeks ago
Dear 21parisf, Thank you for taking the time to share your recent experience at The Westin Xiamen with us. We are delighted that your stay with us was in general very enjoyable.Your valuable feedback helps identify areas of opportunity for us to enhance the guest experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future Sincerely yours, Ivana Chen Executive Assistant to General Manager
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Hello, do you have a shuttle to the airport? Thank you.
We got an email from the Westin Xiamen in December 2014 about a new Premium Travel Program if you book a deluxe suite or executive suite. You should check into that. The added amenities included sound wonderful and may come close to the up charge for the suite. Have not used this service yet but, will definitely check into it on my next trip later this year. Cabs are available at the airport and are inexpensive. If you choose this option make sure you request directions to the hotel in Chinese ahead of time from the Westin. The cab drivers do not speak English. also, the queue lines for cabs can be very long.
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Dear Guest, Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Besides buffet breakfast , we offer some more food and beverage options including SuperFoodsRx dishes in our a-la-carte menu and in room dining menu. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience. Our hotel location strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel’s excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city’s business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous café street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel. At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
I hope to be back next year as well.
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what is the email address of your reservation department?
尊敬的客人,您好。位於廈門威斯汀酒店4樓的室內恒溫泳池,每天6點至22點向酒店住客免費開放。設有兒童泳池,水深1米,另外普通泳池水深1.2 ~ 1.5米。若您還有其他關於酒店信息或預訂問題,歡迎瀏覽酒店官方網站。
0 votes
"High floor, corner rooms"
"Room 2816 is great"
"Join Starwood Club"
"Ask for a room on a high floor to be able to enjoy the view of the city"
"high floor gives some nice views on a clear day"
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PRICE RANGE
$105 - $172 (Based on Average Rates for a Standard Room)
LOCATION
ChinaFujianXiamen
NUMBER OF ROOMS
300
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