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The Westin Xiamen

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#1 of 1,240 Hotels in Xiamen
Certificate of Excellence
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The Westin Xiamen
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374 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Sydney, New South Wales, Australia
Reviewed 5 days ago NEWvia mobile

This was probably one of the best hotels I have stayed in whilst in China. The service was excellent, and rooms well appointed and clean. The breakfast choices are vast, and great selection of fresh juices with interesting combinations. Will certainly stay here when next in Xiamen.

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Helpful?
Thank Andrew M
Reviewed 1 week ago

When tripadvisor says that this is the Best Hotel in Xiamen, it indeed is the best. I stayed in one of their Deluxe Suites which was splendid. The hotel is on the main road that is always busy in Xiamen. The hotel stands tall and proud in Xiamen and its views from the room are fabulous. The staff were excellent...

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Helpful?
Thank AvinashChukkapalli
London, United Kingdom
Reviewed 1 week ago via mobile

There is nothing wrong with this hotel in my view. It's modern and fresh looking. Staff service levels are more or less what you would expect in China. As a Platinum SPG member I was upgraded to a beautifully appointed junior suite. However the Exec Club, while having a great view and very pleasant decor, has the most ridiculous happy...

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Helpful?
Thank Smatty68
Melbourne, Australia
Reviewed 2 weeks ago

Stayed here for 3 nights while on business. Had an executive club room which was nice and well appointed. The bed was great, shower was great and had an interesting view of the city. The club lounge was nice with a great view of Xiamen. Food at breakfast and at cocktail hour was ok. Used their gym once and it...

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Thank blingwad
Reviewed 3 weeks ago via mobile

Hotel was nicer than expected. Staff was very friendly and willing to help. Everyone I met spoke and understood English. Room was much larger than expected. Bed was wonderful as always. I ate 2 meals in the hotel, both were above average for hotel food. Very happy with the stay.

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Helpful?
Thank Lee S
Westin X, Guest Relations Manager at The Westin Xiamen, responded to this review

Dear Lee S, Thank you kindly for sharing you feedback regarding you stay experience with us at The Westin Xiamen. It is really delightful to find that you had such a great rapport with our associates and your appreciation will most definitely be shared. We do are utmost to satisfy all our guests which is a big challenge therefore positive...

new york
Reviewed 3 weeks ago

i stay at the Xiamen Westin for one night, got to the hotel very late, and left very early for a flght. For the time i was there, the hotel lobby was very nice, and the dinner buffet/restaurant was excellent The room was super efficient and designed very nicely. The bathroom was very clean and excellent i can't complain about...

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Helpful?
Thank lbetesh
Westin X, Guest Relations Manager at The Westin Xiamen, responded to this review

Dear Ibetesh, Great to hear you had such a delightful stay with us! It is our aim to let our every guest have a renewal experience and succeeding in that goal is always great. Thank you for your feedback regarding our restaurant and cleanliness and your comments will most definitely be shared with both our associates and management team. Please...

Kuala Lumpur
Reviewed January 16, 2017 via mobile

Very well located hotel. Cab fare from Xiamen Airport is only RMB25! Breakfast is top quality. Choices include dim sum, ice cream, noodle station, fresh juices, congee, bread selection. Adjacent to hotel is Wuyi Square with a big hypermarket Da Yun Fa and lots of eateries like Kang Shi Fu beef noodle and Yoshinoya.

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Helpful?
Thank Poh Chu C
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Poh Chu C, Thanks for your five-star review to us. Westin Xiamen is an ultra-modern complex that combines arts, sports, retail and entertainment. Living in Westin, you can reach these places in just five minutes. It only take around 10 minutes to airport and train station. Good for you! We are delighted with your recognition to our hotel. Our...

Penang, Malaysia
Reviewed January 16, 2017

This Hotel is Beautiful, Great Service & Comfortable environment for customers. room is clean, spacious. there are also a shopping area just beside the hotel & there are also Restaurent & food stall within walking distance. The hotel is also not far from the airport (30Mins Drive)

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Helpful?
Thank Erooi85
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Erooi85, I appreciate your kind words to our hotel. Happy to know that you enjoyed staying with us. You are absolutely right! The Westin Xiamen is located in the Wu Yi Plaza, nearby art center, sport center and department stores. The location makes it convenient to go to city sites, train stations and airport. Our guest rooms are idyllic...

Padua, Italy
Reviewed January 11, 2017 via mobile

It's a beautiful one hotel in Xiamen. Great Service Great rooms Great concierge Great food Great people Great gym Fast check in and fast checkout. Near at airport and all taxi driver now where it is. Good choice for business and for couple

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Helpful?
Thank nikly84
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear nikly84, Thank you very much for your precious comments. It’s delighted to know that you are satisfied with every aspect of your recent stay. Here at Westin, you can eat, sleep, move, feel, work and play well, transcending the rigors of travel while you’re on the road. Much appreciate that you like our products and services, and taking to...

Sydney, Australia
Reviewed January 10, 2017

Exactly what you would expect from a Westin hotel. Hotel room are clean, good amenities, spacious and nice. Staff are pleasant and a relatively comfortable stay. Onsite restaurant is not as great. While there are a large variety and selection of different types of local and western food, quality is fairly average. Avoid cocktails. Good hotel for business stay.

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Helpful?
Thank patricklR713NI
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear patricklR713NI, Thank you for your kindly five-star review. We are delighted to your recognition to our hotel. We will work harder to maintain our service and make it better. Our buffet provides lots kind of food. Chinese and Western foods are all available here. It is grateful for your suggestion on the food. We have already reflected your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Westin Xiamen is strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel's excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous cafe street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.At Westin, guests are eligible to join Make a Green Choice for conserving environment. For each night you deline housekeeping get SPG Starpoints awarded at checkout.The hotel also takes care of the guests with other services like Concierge, Business Center, and Gift Shop. Careful attention is paid to the most important elements of their stay to make sure the guests feel better than when they arrived.The Westin Xiamen is invested by Xiamen Iport Group and Xiamen Fliport Hotel Group, and managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc. ... more   less 

Additional Information about The Westin Xiamen

Address: No.398 Xianyue Road, Siming District, Xiamen 361012, China
Location: China > Fujian > Xiamen
Price Range: $132 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Xiamen 4.5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#1 Business Hotel in Xiamen
#1 Luxury Hotel in Xiamen
#1 Spa Hotel in Xiamen
#3 Romantic Hotel in Xiamen
#17 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Xiamen staff and other travelers.
4 questions
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New York City, New York
over a year ago
Xiamen, China

Dear Guest,

Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service.

Besides buffet breakfast , we offer some more food and beverage options including SuperFoodsRx dishes in our a-la-carte menu and in room dining menu. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience.

Our hotel location strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel’s excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city’s business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous café street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.

At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.

over a year ago

See all questions (4)

Questions? Get answers from The Westin Xiamen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher Floors have the best views on both city view and river view”
 of 5 bubbles AvinashChukkapalli, 1 week ago | Read review
“Higher floors get great views.”
 of 5 bubbles DapsSydney, Jan 9, 2017 | Read review
“Room 3112 is a great room for having small meetings in.”
 of 5 bubbles Dianascutie, Nov 28, 2016 | Read review
“Look for the higher floors overlooking the shopping mall to get a river / sea view”
 of 5 bubbles Suparno67, Nov 14, 2016 | Read review
“to see the Mt xian yue”
 of 5 bubbles 15715341, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question