I have had the opportunity to stay at quite a few 5* hotels in and around China and this hotel has to be one of the most outstanding ones. The professional and friendly staff, ease of checking in/out, cleanliness of rooms and bathrooms, the breathtaking views day and night as well as the delicious and many food choices at the restaurants breakfast and dinner buffet. A special thank you to Jessica Ma for making my stay so comfortable and enjoyable. Your warm friendly smile and attention to customers every need and comfort is highly commendable. I will most definitely recommend this hotel on your visit to exotic Xiamen!
A very new hotel and quite far from Xiamen city, need to spend time in the transportation. The room is good but the drain system in the shower area is very bad quality. The room is new and quite spacious, the view is also good. I wonder if there are many tourists group staying in the hotel therefore, quite noisy and messy in the lobby and breakfast area. Overall speaking, can stay but may spend time in staying in the room.
This is literally the best Marriott I have stayed in. I am impressed, and I have stayed in a few of them. I cannot understand how such a great brand like Marriott can let themselves have hotels like the Courtyard in Miami airport that is absolute rubbish, dated, and in the middle of nowhere, and then you travel to Asia to find this hotel. My room is massive (thanks for the upgrade) with an amazing bathroom and sea views, infinity outdoor pool, indoor pool, gigantic gym, shops and 3 restaurants. Very pleased. Will come here again and again when visiting Xiamen.
Your best-ever taking care has won my recognition it is because you make me feel Xiamen is my home so long as I stay with you. Big thanks passes to whole teams of the hotel for all of your leading role all the way from my check-in to my check-out.
Marriott Hotel Xiamen Haicang is a pretty new hotel which opened since August 2018. The facilities and rooms are still in great conditions, We are extremely satisfied during our 2 nights stay (May 3 to May 4) at this hotel. The check-in was swift and great despite our check-in time was beyond midnight. The staff was still at their high energy level and provided sincere and professional services despite at odd hours. We were pretty happy with their excellent customer services. We had to chance to use the swimming pools (both in-door and out-door) and the Gym. Both facilities are well maintained and staff are very friendly. We also visited the executive lounge a few times and were very pleased with the staff over there. They were helpful and served the customers well. (sorry, forgot to write down their names). Very appreciated their outstanding services. As a whole. I am still very impressed about this hotel for their great customer service. Sincerely, Charles Law…