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HUALUXE Xiamen Haicang

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (681)
Room & Suite (80)
Dining (43)
Certificate of Excellence

About

#6 of 1,381 hotels in Xiamen
Location
Cleanliness
Service
Value
Certificate of Excellence
HUALUXE Xiamen Haicang is the first international luxury hotel in Xiamen preferred by Chinese Elite and Chinese Culture fans. Devote to promote the Chinese hospitality inheritance, we dedicate to deliver the luxury yet close to nature enabling spaces for elite business entertainment, warm-hearted family gatherings and social get-togethers, and the unique service experience of HUALUXE defined by th
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Free internet
Wifi
Internet
Indoor pool
Restaurant
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Room features
Suites
Air conditioning
Housekeeping
Room service
Minibar
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510Reviews
0Q+A
1Room tip
Traveler rating
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Popular mentions
+1
Even though this hotel is not on the xiamen island, I wanted to try out this new hotel as it is part of the IHG Hotel chain. It did not disappoint. They recognize me as a Gold member and provide me an upgrade to the Seaview room. The view is breath taking and the size of the room is very very spacious. Love the amenities supplied and one very thoughtful thing which I think all hotel should follow is to separate the toothbrush from the toothpaste. Most people being their toothbrush as it is personal but not toothpaste and sometimes it is wasteful to break the pack just to get the toothpaste. The bathrobe is soft and light, not the traditional heavy towel type. The only thing that can be better is if the aircon can be switch on at least 1 hour before arrival will be much better as summer is really hot here and it takes time to cool down the room.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Xiamen Haicang
Responded 2 weeks ago
As a Gold Elite IHG Rewards Club member, thank you for your loyalty and support. Thank you so much for sharing the wonderful experience with us. I am so excited you had a good impression of the hotel right from the start. We are always committed to providing high-quality service in every detail. Hoping you will have an excellent and memorable stay at HUALUXE Xiamen Haicang. We look forward to welcoming you back again very soon! Once again, thank you for choosing HUALUXE Xiamen Haicang.
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+1
You will see many reviews here for this hotel giving 5/5 rating and these are fully justified. Outstanding service matched with a high quality room. The hotel opened in November 2017 and so is new and meets modern needs with USB charging points on both sides of the bed and power sockets to handle China and overseas power plugs. The ONLY criticism would be the air conditioner taking a too long to cool the room. We stayed in a Club room so had access to the Club Lounge with its view across the harbour to the city and wide choice of food for happy hour. Wendy, Rose and Kiki provide a home from home. Breakfast has everything for both Chinese and Western tastes and will fill you up for the day. The hotel is across a bridge from the city and so most places are a 30CNY taxi ride away, but that was swift for our trips. The hotel staff can advise you of local places to visit and there was normally a taxi sat waiting. If you are not in a Club room the lobby lounge is very comfortable and offers cakes, snacks and a buffet along with excellent service. IHG offers a high standard in accommodation and service, but Hualuxe Xiamen has to be at the top of their list for customer satisfaction. We would recommend Hualuxe Xiamen to anyone.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Xiamen Haicang
Responded Jun 13, 2019
Dear guest,Thank you so much for choosing HUALUXE Xiamen Haicang. I am thrilled to read that you liked and satisfied the service our staff delivered to you during your stay. Whilst, I will share you feedback with our club lounge team Wendy, Rose and Kiki, as your remarks will encourage us keep delivering high level of service to guests. Thank you for your sharing. Looking forward to welcome you back again soon.
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Was here for the weekend just to get away from the regular schedule of work. The staff were all great. From my pickup (thank you, Michael!) to the check-in to club services to checkout, the service was wonderful. Ms Fairy in the club Lounge was so friendly and helpful. My room was very comfortable, and as my preference, was far away from the elevator. My only wish is that breakfast could be served separately in the club lounge as at other IHG hotels. But even in the main dining area, the staff acknowledged IHG membership by bringing around little treats of the day. This was a very nice experience and I would totally go back to this hotel again.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Xiamen Haicang
Responded Apr 14, 2019
Dear distinguished guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and speak highly of our rooms and service. Thank you for your praise of our staff –Michael and Fairy, it means a lot to us and we value your feedback as always.There are 3 restaurants and bars in hotel and guests can enjoy various kinds of delicious and authentic food here. And I believe we will open breakfast in the club lounge soon.We are looking forward to your next stay and we will provide attentive service as always for you.
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Ms Fang in Club Lounge offers a very professional service. we are very appreciated that. Quiet and nice view here in 27th floor. This hotel located on the coast which outside the isle and it is easy to get to.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Xiamen Haicang
Responded Apr 14, 2019
Dear distinguished guest, thank you so much for your review of our hotel.I am pleased to hear you enjoyed your stay with us and speak highly of our club lounge. Thank you for your praise of our staff – Ms Fang, it means a lot to us and we value your feedback as always. The hotel is ideally located on the coastal landscape belt of Haicang Bay, the vantage point affords unparalleled view of Xiamen Harbor and the adjacent scenic parks. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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The service at the front desk is very warm, because I want to travel to xiamen, so I asked a lot of questions when I checked in. She gave me a lot of advice. So my family is very satisfied with this trip.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Xiamen Haicang
Responded Mar 22, 2019
Dear distinguished guest, thank you for choosing our HUALUXE Xiamen Haicang. It is pleased to read that you liked many aspects of your stay. We will keep delivering high standard service to our distinguished guests.Look forward to welcoming you back soon.Sincerely, Jacky Zhuang General Manager
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PRICE RANGE
$83 - $114 (Based on Average Rates for a Standard Room)
LOCATION
ChinaFujianXiamen
NUMBER OF ROOMS
351
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