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HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel

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No.63 Pingshan Nanli, Haicang Avenue, Haicang District, Xiamen 361026 China
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Traveler (1219)
Room & Suite (301)
Dining (183)
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About

#5 of 1,439 hotels in Xiamen
Location
4.0
Cleanliness
4.9
Service
4.7
Value
4.3
Travelers' Choice
Established more than a hundred years ago, InterContinental Hotels Group (IHG) is currently the largest hotel group with the widest footprint and most number of rooms in the world, who franchises, leases, manages or owns over 5,070 hotels. HUALUXE® Hotels and Resorts is the newest international luxury hotel brand from IHG, which is created for Chinese Business Elite. HUALUXE Xiamen Haicang is ideally located on the coastal landscape belt of Haicang Bay, the vantage point affords unparalleled view of Xiamen Harbor and the adjacent scenic parks. Along with Haicang Avenue, SONGYU Wharf and ALUOHAI Shopping Mall is minutes away and the Haicang Bridge paves the way to other parts of the city. The hotel features 351 well pointed guest rooms, 3 restaurants and bar, 1,413 square meter grand ballroom complimented by a series of comprehensive meeting facilities and distinctive private spaces, which is the best in town venue for high-end entertainments, family reunion and social gathering offering luxurious yet close-to-nature atmosphere and attentive considerate service in a new definition of Chinese hospitality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Electric vehicle charging station
Parking garage
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Bicycles available
Game room
Golf course
Hiking
Aerobics offsite
Bicycle tours
Entertainment staff
Walking tours
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Chinese
3053Reviews0Q+A4Room tips
Traveler rating
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Most Recent
WX L wrote a review Oct 2022
4 contributions1 helpful vote
非常赞的酒店,景观绝佳、服务周到,完美体现了华邑酒店的中式待客之道。这里要特别感谢前台Oliver先生及时而周全的考量和酒廊张女士热情的服务! The hotel is just wonderful for the great bridge view and the perfect service. I would like to thank Oliver at the receptions and Ms. Zhang at the lounge for their warm hospitality.
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Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip: Haicang Bridge View Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guo Robert, 总经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Oct 7, 2022
感谢您选择下榻厦门海沧融信华邑酒店。酒店地处海沧湾核心地带背山面海,可以在海边享受闲暇时光,更为宾客提供多种景观房型选择。酒店每间客房都配备了一套华邑品牌定制的功夫茶具,让客人在旅途中也能享受品茶的乐趣,体验厦门茶文化。真诚期待您再次下榻。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
qie g wrote a review Oct 2021
1 contribution
Hotel location, beautiful scenery, hotel decoration style high-end atmosphere. The room is fully equipped with toothbrush and toothpaste, six small pieces, you can see the beautiful sea and mountain scenery, breakfast is self-service, you can eat your favorite food, the attendant will introduce some scenic spots and tour bus service, in a word, this experience is very good.
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ZHU Diana, 总经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Oct 19, 2021
Thank you for choosing our hotel and taking your time to post a review. We are also glad to know that you are satisfied with our room’s facilities and service. HUALUXE Xiamen Haicang is designed by British firm Atkins, which also designed the Burj Al Arab. The whole architecture is like a flying wing, soaring above Xiamen. The hotel features bird’s eye views of both Gulangyu Island and the city of Xiamen. That makes us a very suitable option for both business and leisure travelers. We are looking forward to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NariNariNari wrote a review May 2021
Shanghai, China11 contributions7 helpful votes
First, "the good". The hotel is beautiful. The frontline tries their best, and are friendly. The location is not too far from the airport, and the surrounding area is great for walking. There is even a small beach where locals come to let the kids play with sand, and our kids loved it. The swimming pool had a very warm shallow pool where small kids can play. The large pool was also pleasant for doing laps. The lobby restaurant is large and can cater to many people, impressed to see no lines during the high May holiday season. We stayed in the executive suite, which had a large bathroom with a round bath tub that we enjoyed. However, there are many problems we encountered, which cannot go unsaid.. 1, Food poisoning? My husband and I both got REALLY sick (vomiting, diarrhea 20x/day, high fever of 39C) on the day of the check out. We stayed in the hotel for 2 nights, and did not eat anything outside of the hotel in the 48hours leading up to the symptoms. Even the water we drank were all bottled water provided from the hotel. After we checked out and were home and got worse and worse, we asked to hotel to look into if there were any other guests with symptoms. The hotel said no, which we were relieved about, since this hotel caters to a lot of families with children. BUT the manager on duty told me "Don't worry too much". What are you talking about! We are vomiting even fluids, watery diarrhea every hour, unable to move from our beds, missed our work, the health bureau is asking questions due to us being health care providers! I understand that sometimes that it is difficult to pinpoint the cause, and I do not want to point fingers. But the correspondence attitude made me speechless... 2. Birthday cake We were traveling for my son's birthday. I communicated this prior to our stay, and they replied with an email that they would prepare a cake for us. Nothing came. I understand this is a "service", but if they are unable to come through, we would have prepared something on our own instead of waiting for it... 3, Smoking hotel Please be warned that this is a full-on smoking hotel. There are ashtrays and matches provided in the room, and in the hallways. We stayed in the executive suite, and it smelled of smoke. We didn't bother to ask to change rooms, since we had small kids and it was too much trouble to change the room after only being allowed to check into the suite at 4pm (we arrived at the designated check-in time of 2pm, but our room was not available then. They let us stay in a different room until our room was available). 4. Amenities The coffee pods (nespresso) and the Chinese tea set in the room were great. The bathroom amenities were written as L'occitane on the webpage, but they were not. I was surprised that the shampoo was a "conditioner in shampoo" type, which I've only seen in motels in the last 10 years. Would have brought my own shampoo if I knew they would not be L'occitane. Hardware is good, but the software...well, we will not be recommending this hotel...
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Date of stay: May 2021
Service
Room Tip: This is a full-on smoking hotel, you need to request if you want a non-smoking room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ZHU Diana, 总经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded May 11, 2021
Thank you for choosing HUALUXE Xiamen Haicang and share your comments with us. We’re sorry that you encounter some issues during your stay and our service hadn’t meet your expectations . To keep our guests’ health and safety is IHG key priority and we are always keeping the standard. Hope we have chance to communicate with you directly for further information. We do hope to have the opportunity to service you as our distinguished guest again in future. General Manager: Diana Zhu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allan S wrote a review Mar 2021
Toronto, Canada26 contributions42 helpful votes
This is one of the best IHG hotel in the world, not only in CHina. Brand new facilities, great service, lovely warm staffs. Special thanks to guest relationship manager Echo J. She always showing a lovely flower smile on her face. Her service skill is so professional. If you are lucky enough to meet her during your stay, you won't forget this girl. I did enjoyed my stay at this hotel. I will be back in the near future. 最值得一住的ihg酒店。全新的裝潢,優質的服務,特別是賓客關係經理echo J,非常的熱情,而且無聊任何時候,任何地點見到她,都會非常熱情的打招呼。對高等級會員說她說她想知道是不足之處,而不是已經做好的方面。太有心的好員工。
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dai Emma, 业主 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Mar 3, 2021
感谢您选择入住厦门海沧融信华邑酒店并认可酒店的服务,您对前台员工的表扬我们也将与团队分享。我们一直致力于为客人带去舒适和满意的入住体验,感谢您选择下榻厦门海沧融信华邑酒店并有一次愉快的居住体验,谢谢您对酒店服务的赞许,希望您下一次再到厦门时能再次光临,让我们向您展示华邑知礼尊客的中华待客之道。
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter wrote a review Feb 2021
Canberra, Australia13 contributions
its definitely a wonderful hotel very good service and location. The staff here treat me very well and do look after me for the whole stay. Food is very nice in the hotel as well l love their Shacha noodles its probably the best i ate in Xiamen. if you travel to Xiamen next time i do recommend you to stay there. many thanks to the hotel.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dai Emma, 业主 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Feb 18, 2021
Dear guest, Thank you so much for sharing the wonderful experience with us. I am thrilled to read that you liked and satisfied the service our staff delivered to you during your stay. We are always committed to providing high-quality service in every detail. Hoping you will have an excellent and memorable stay at HUALUXE Xiamen Haicang. We look forward to welcoming you back again very soon! Once again, thank you for choosing HUALUXE Xiamen Haicang. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jing wrote a review Jun 2020
3 contributions
I was really appreciate what the receiptionist has done .not only free upgrade may room also offerred welcome fruits .and i also slept very well.naxt time hualuxe will be my first option when i come to xiamen again.
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Date of stay: June 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Jun 28, 2020
Dear guest, Thank you so much for sharing the wonderful experience with us. I am thrilled to read that you liked and satisfied the service our staff delivered to you during your stay. We are always committed to providing high-quality service in every detail. Hoping you will have an excellent and memorable stay at HUALUXE Xiamen Haicang. We look forward to welcoming you back again very soon! Once again, thank you for choosing HUALUXE Xiamen Haicang. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc_from_China wrote a review Jan 2020
Beijing, China341 contributions202 helpful votes
Large, comfortable and quiet room with all needed comfort and amenities (just no espresso machine but that's often the case in China). Huge bathroom. The hotel is a 15 min walk away from Metro line 2 which is convenient.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmmaDai_HUALUXE, Public Relations Manager at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Jan 21, 2020
Dear Distinguished guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us again and speak highly of room facilities and location. For the espresso machine, so far all the suites, All Day Dining Restaurant and Lobby Bar are equipped with it, we will also inform our management team your requirements and overall considerate it. We are very glad to share with you that all rooms are equipped with Chinese tea, you can have a try. We sincerely hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
drchambersuk wrote a review Oct 2019
Tangshan, China75 contributions51 helpful votes
The Haicang Hualuxe hotel is an excellent hotel with very friendly staff. The rooms are great and the view of the bay is superb. Great restaurant with a delicious buffet for breakfast and dinner every day. Convenient location close to the Haicang bridge, that offers great value for your money. Highly recommend this hotel.
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Date of stay: October 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Oct 17, 2019
Dear drchambersuk, Thank you for choosing HUALUXE Xiamen Haicang. I am thrilled to read about the wonderful service you were provided as well as your enjoyment of many facilities of the hotel. Thank you for your compliments and recognition. We hope we will have the opportunity to welcome you back again soon. Best Regards Jacky Zhuang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JohnB wrote a review Oct 2019
Shenyang, China160 contributions52 helpful votes
My wife & I had a very nice 6 night stay in mid- September at the Hualuxe Hotel. The hotel appointments are excellent, as in anything/ everything any guest can expect to enjoy. The vast majority of the hotel guests are Chinese.. business people & tourists, just a few foreign visitors noticed during our stay there. The appeal of Hualuxe is luxury and it is not denied to anyone. Our large room was high, a very nice broad view of the water, the night views outstanding with Xiamen Island on the opposite side of the water. There was a large soaking tub & a separate shower that mimicks a monsoon downpour with it's overhead shower head. Our room was immaculately clean our whole stay. Breakfast included anything anyone would enjoy, choices.. Chinese or Western (even Brie cheese was available!) Coffee was available at a few different service areas as the restaurant is quite large. But please be advised... as nice as this hotel is, the location was problamatic for us. On our stay, it was hot, way to hot to just go outside & walk. There was not anything of interest near the hotel for us. Our best days were when we took a taxi across the Haicang Bridge onto Xiamen Island. Maybe of interest.. but check out the different travel websites with their hotel pricing for your stay.. including "mountain view" or "sea view". That worked to our advantage and very well may work for you, and by all means, whaever accomodation you choose, include the breakfast.
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Date of stay: September 2019
Value
Location
Service
Room Tip: Do not sweat the small stuff.. any room choice you may make will be good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmmaDai_HUALUXE, 公关经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Oct 10, 2019
Dear distinguished guest, Thank you for choosing HUALUXE Xiamen Haicang. It is my pleasure to read all your compliments on our hotel service as well as the facilities. We welcome each of our guests seriously and try our best to make the guests happy. I really appreciate your feedback and trust. Looking forward to welcome you back again very soon. Best Regards Jacky Zhuang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Director JAM wrote a review Jul 2019
London, United Kingdom538 contributions520 helpful votes
Arriving at the hotel and check in in the vip lounge is a different way to travel. Having a room with a great view help you with your jet lag and feel relax Be at club lounge and have Wendy to attend you makes you feel welcome and at home I thank everyone who help me with my stay
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Date of stay: July 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from EmmaDai_HUALUXE, 前厅部经理 at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Responded Jul 29, 2019
Dear guest, Thank you for choosing HUALUXE Xiamen Haicang. I will share you feedback with our club lounge team, Wendy in particular, as your remarks will encourage us keep delivering high level of service to guests. Thank you once again for your feedback and look forward to welcoming you back soon. Best Regards Jacky Zhuang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$84 - $97 (Based on Average Rates for a Standard Room)
LOCATION
ChinaFujianXiamen
NUMBER OF ROOMS
351
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HUALUXE HOTELS AND RESORTS XIAMEN HAICANG, AN IHG HOTEL $72 ($̶7̶8̶) - Updated 2022 Prices & Reviews - China

Frequently Asked Questions about HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel
Which popular attractions are close to HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Nearby attractions include Kulangsu Huandao Road (3.5 miles), Nanputuo Temple (4.4 miles), and Gulangyu Island (3.5 miles).
What are some of the property amenities at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Conveniently located restaurants include KaiSa Western Restaurant, INDIANO JOHN's SAMRAT, and Jacky Angela Steakhouse.
Are there opportunities to exercise at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel have airport transportation?
Yes, HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to HUALUXE Hotels and Resorts Xiamen Haicang, an IHG hotel?
Many travelers enjoy visiting Xiamen University (4.4 miles), Xiamen Tianjie Temple (3.9 miles), and Hi Heaven (3.7 miles).