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Shangri-La Hotel Fuzhou

#2 of 491 Hotels in Fuzhou
Certificate of Excellence
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Shangri-La Hotel Fuzhou
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939 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Dongguan, China
Level Contributor
31 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times. It is my first choice for a hotel whenever I visit Fuzhou. The staff are well trained, and many of them can speak English. You can enjoy superb meals, with a variety of restaurants available. Very clean rooms.The hotel is well maintained

Helpful?
Thank albir60
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “albir60” Thank you very much for staying with us recently and for taking the time to share your experience with us on Trip advisor. Feedback from our guest is extremely important to us as it only can help to improve our guest services and experience. We are very delighted that you have enjoyed your time while staying with us... More 

Shanghai, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Had high hopes expectations but hugely disappointed. Central location but very very old property. Really needs complete overhaul. Food quality is fair. Restaurant staff service is good. Amenities is fair. Price is reasonable. Would not return except for staff service.

Helpful?
Thank ttwee
Jonas_O_Amstad, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “ttwee” Thank you very much for staying with us and for sharing your experience on Tripadvisor. Your advice and feedback are extremely important to us. First of all we are very happy to learn that you were well served by our colleagues. Secondly please allow us to apologize for the inconvenience caused and we are very sorry to hear... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed June 4, 2016

As usual you will have local people cutting queue and the counter staff will pretend not seeing it. You need to let them know that you are the next person in line and then the counter staff will tell the person who had cut queue that you are actually next to serve (so the trick is you, foreigner are complaining... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank koslsl
Jonas A, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “koslsl” Thank you for choosing Shangri-la Hotel Fuzhou and for taking the time to share your experience on TripAdvsior. Feedback from our guest is extremely important to us as it only can help to improve our guest services and experience. First and foremost, please allow us to apologize for the problem you encounter during your check in process. Please... More 

Mumbai
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 22, 2016

It's a nice hotel. the breakfast spread is good. Green teas are excellant. Room is spacious and has great view. It's well connected to other places one would want to visit but it is strictly a business hotel.

Helpful?
Thank sharat
Jonas A, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “sharat” Thank you for choosing Shangri-la Hotel Fuzhou and for taking the time to share your experience on TripAdvsior. Feedback from our guest is extremely important to us and none more so than from experienced travelers such as yourself. We are very delighted that you have enjoyed your time while staying with us and that you like our green... More 

Kuala Lumpur, Malaysia
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 8, 2016 via mobile

Lovely set up with adjoining sitting room. There's even some chinese tea in a pot for you to serve any guests you may have. There's an expresso machine and lots of little extras. On the 2nd night there was a surprise fruit platter laid out too. The room was tastefully furnished. The breakfast was great but I had four meals... More 

Helpful?
Thank ScubaDy
Jonas A, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear “ScubaDy” Thank you for choosing Shangri-la Hotel Fuzhou and sharing your review with us here on TripAdvsior. Feedback from our guest is extremely important to us and none more so than from experienced travelers such as yourself. We are very pleased to know that you have enjoyed your time while staying with us and on your positive feedback on... More 

Muenster, Germany
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2016

to stay in shagri la in fuzhou is an experience. Rooms are clean and fully equipped with all the modern features you need in a 5 star hotel. But the very best is breakfast. It has all kinds of chinese food you can imagin and a fair choice of western meals for the early morning. View from upper rooms is... More 

Helpful?
Thank t-gilli
Philippe_Kronberg, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear t-gilli, Thank you so much for your nice review on us. We are glad to hear your positive feedback on our facilities and to learn that you have enjoyed the breakfast spread in our all day dining cafe. Again, thank you very much for your detailed comments and we hope there will be a next time for us to... More 

Hong Kong, China
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 29, 2016

The hotel is not new but the service that we had was very good. Certain staff like Will Zhang and Kenny Peng were extremely helpful and served us with enthusiasm. Our previous request for a non-smoking room on high floor was entertained. Our room was clean and tidy. The food at Summer Place and the Korean Restaurant was good but... More 

Helpful?
Thank Ting228
Philippe_Kronberg, General Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear Ting228, It is always a pleasure to read such a nice feedback on TripAdvisor. We are glad to learn that you have enjoyed your stay with us and were well served by our team, especially Will Zhang and Kenny Peng from Concierge. Meanwhile, we are also pleased to learn that you like our Chinese restaurant Summer Palace and Korean... More 

Singapore, Singapore
Level Contributor
172 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 14, 2016

Like all Shang's. they are very helpful and you can expect to find a certain level of service. The GM and Director of F&B was very helpful to us and made our stay most enjoyable. The only thing lacking is the professionalism of the local staff, still lacks the kind of 'something extra' that Asian staff gives. You can feel... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank GLLK54
Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear GLLK54, Thank you for taking time to write a review for us on TripAdvisor. We are pleased to learn that you have enjoyed your stay with us. However, we are also concerned about your comments on our service as you mentioned. Shangri-La Hotel, Fuzhou aims to delight and provide all our guests with the highest standards in service and... More 

Nanjing, China
2 reviews
5 of 5 stars Reviewed January 31, 2016

Fuzhou is one of my favorite cities in China, and Shangri-la Fuzhou definitely help enhance my positive perception of Fuzhou. Each time I stay at SLFZ, I feel at home, chatting with hotel staff like old friends. The lobby lounge, no doubt, is most enticing, particularly creditted for the service provided by Anne Gan. Her knowledge about wines, cocktails, tea,... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank BernardZhu
Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear BernardZhu, It is always a pleasure to read such a lovely comment on TripAdvisor. We are glad to learn that you have enjoyed your stay with us and were well served by our team, especially Anne Gan from Lobby Lounge. We certainly strive to provide excellent service and food and with supportive guests such as yourself, we are continuously... More 

Kibworth Beauchamp, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 18, 2016

Firstly I am a Diamond member & do expect a certain level - this hotel failed to deliver in its poorly out dated rooms , promises of gifts at check-in that never arrived & finally in a woeful experience in their cafe restaurant - it took 70 minutes to get delivered a club sandwich correctly ! 1st one delivered cold... More 

Helpful?
Thank MichaelWWest
Frida W, Public Relations Manager at Shangri-La Hotel Fuzhou, responded to this review

Dear MichaelWWest, Thank you for choosing Shangri-La Hotel, Fuzhou. We also appreciate you taking the time to review us on TripAdvisor. We do apologize for the service issues you encoutered. Meanwhile, we are reviewing the case and will ensure that we correct the defualts in our service immediately. Hope we have the opportunity to welcome you back to the Shangri-La... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Shangri-La Hotel Fuzhou

Address: NO. 9 Xin Quan South Rd, Fuzhou 350005, China
Location: China > Fujian > Fuzhou > Wuyi Square
Price Range: $97 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Fuzhou 5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Shangri La Hotel Fuzhou
Shangri La Fuzhou
Hotel Style:
#2 Luxury Hotel in Fuzhou
#13 Best Value Hotel in Fuzhou
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