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Sheraton Hefei Xinzhan Hotel

No.1666 Tongling North Road, Hefei 230011, China
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50 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Aix-en-Provence, France
Level Contributor
165 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nothing "special" to mention: everything was quite excellent, rooms are modern and spacious, well equipped with airco, big beds etc. Service is friendly and quick. There is also an excellent restaurant in this hotel with typical private rooms and more than perfect service. Great palce if you are staying in Hefei

Helpful?
Thank Flying_Dutch137
SheratonHefei, Online Sales at Sheraton Hefei Xinzhan Hotel, responded to this review

Thank you for your comments. It is our honor to present you a pleasure living journey. Looking forward to see you again. More 

Urumqi, China
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 5, 2016 via mobile

From check in to check out over two nights it was a homely experience plus. All the staff with a smile, and very helpful in getting a l taxi two days in a row to the Hefei South railway station. The breakfast had a vast variety for all taste buds. Very presentable, and sanitary. Room on fourth floor was clean,... More 

Helpful?
Thank sukyevd
SheratonHefei, Online Sales Executive at Sheraton Hefei Xinzhan Hotel, responded to this review

Thank you for your comments. It is our honor to present you a pleasure living journey. Your encouragement is a great motivation for our growth. Looking forward to see you again. More 

Mumbai, India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2016

Visited early 2016 on business trip. The property in nice and staff very friendly and eager to help. The only place where I found decent vegetarian option in Breakfast. The staff was willing to prepare something special too. Stayed overnight and found if worth revisiting.

Helpful?
Thank p_gagan
SheratonHefei, Online Sales Executive at Sheraton Hefei Xinzhan Hotel, responded to this review

Thank you for your comments . We will continue to improve our service quality, and provide guests with more comfortable environment.Looking forward to your visit again. More 

Madrid, Spain
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

The hotel is modern, very new, comfortable in all aspects. I used club floor, gym and first floor buffet restaurant both for breakfast and dinner. Gym equipment was very good, complete and brand new. Food at buffet restaurant was also quite tasty. Best thing of all, staff attitude. They were all very helpful, for example I wanted a big chunk... More 

Helpful?
Thank PasqualeBaiKui
SheratonHefei, Public Relations Manager at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear Guest, Thank you for taking your precious time to address your experience during your recent stay at Sheraton Hefei Hotel. It will be a great pleasure for me to pass your very kind compliments to all the team at Sheraton Hefei Hotel. I believe the team will feel highly motivated and inspired through your very kind words and encouragement.... More 

Urumqi, China
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 31, 2015 via mobile

From the moment I walked in to check in I was greeted by a staff person at the door who took me to the check in counter to be sure my check in went smoothly. In addition I was offered a cup of tea or water while checking in. This extra personal touch did not end there as I had... More 

Helpful?
Thank sukyevd
SheratonHefei, General Manager at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear guest, Thank you for your highly compliment. It is our great pleasure to be of further assistance as you need during your stay . We shared your feedback to our associates. As our vision , “go extra work , to deliver a great experience ‘ , we will continue to provide guest best service and memorable experience. Looking forward... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 7, 2014 via mobile

It was a pleasant stay throughout the 3 nights I'm here. The staff were really friendly and attentive which really make me felt more comfortable. I was delighted that the staffs knew me by name after a night's stay. Although the location is a bit far away from the city center, I would definitely give it another try if I'm... More 

Helpful?
Thank whitebazaar
SheratonHefei, General Manager at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear Guest, Thank you for your highly compliment. It is our great pleasure to be of further assistance as you need during your stay . We shared your feedback to our associates. As our vision , “go extra work , to deliver a great experience ‘ , we will continue to provide guest best service and memorable experience. Looking forward... More 

Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

Excellent stay at Sheraton Hefei. The hotel is new and room is big and comfortable. I was there during the summer heat of 37 degrees celsius and the hotel provided a respite from the heat. The gym and pool facilities were excellent. There is a sauna, steam room, hot pool and cold pool in the changing room. Staff will provide... More 

Helpful?
Thank Liyan C
SheratonHefei, General Manager at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear Guest, Thank you for taking your precious time to address your experience during your recent stay at Sheraton Hefei Hotel. As our vision said, “know each of our guests so they feel special and recognized , every time”, I am delighted to know that you enjoyed and you felt, in our modest way, your Home Away from Home. It... More 

London, United Kingdom
Level Contributor
364 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
4 of 5 stars Reviewed December 20, 2013

Second visit and some issues remain (indeed its hard to fix the lighting in room as it can be very dark). Heating control still problematic (this time it was cold and needed to turn heat up!). Breakast buffet is extensive but hot food is simply not kept hot it was mostly all cold as radiation lamps do not work and... More 

Helpful?
2 Thank TechnoProf
SheratonHefei, Director of Rooms at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear Sir, Thank you very much for providing us your constructive comments, please accept our sincere apologies for the shortfalls on the services that you experienced during the stay, we have reviewed your feedbacks with concerned department heads and team to ensure there is no reoccurrence in future. If there is any trip brings you back to Hefei we would... More 

Hong Kong
Level Contributor
373 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed October 14, 2013

I visit Hefei 5-6 times a year and it has been a struggle to find a good and new hotel that consistently offers high quality of service. The Sheraton appears to be in this category. It is a little out of town on the NE side, and about an hour from the airport (which is really too far), but apparently... More 

Helpful?
Thank TempleofPeace
SheratonHefei, Public Relations Manager at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear Sir, Sincerely appreciate that you gave us such an constructive comments, thank you very much and we are so happy that you had such a wonderful staying with us ! The hotel associates will continue to improve our service and services to be more efforts and professional. We are looking forward welcoming you again. Thank you with best regards,... More 

Montville, New Jersey
1 review
5 of 5 stars Reviewed October 8, 2013

I was in this hotel in August, 2013, the historic hot season in China. It was nice and cool inside the hotel. The lobby was spacious, clean and bright. The room was clean and quite. The staff were friendly and helpful. The food was excellent. I really enjoyed myself and definitely will stay again next time.

Helpful?
Thank HAI C
SheratonHefei, Public Relations Manager at Sheraton Hefei Xinzhan Hotel, responded to this review

Dear Sir, Thank you very much for providing us your constructive comments, sincerely appreciate your kind comments and we are so happy that you had such a wonderful staying with us ! The hotel associates will continue to improve our service and services to be more efforts and professional, We look forward welcoming you again. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to Sheraton Hefei Xinzhan Hotel. Enjoy a fantastic view of Hefei Ecology Park right across the street. With its enviable location, our welcoming atmosphere plus wide variety of facilities will ensure your visit a memorable one.GUEST ROOMS & SUITESWe invite you to stay in our 408 stylish guest rooms or suites, designed with your comfort in mind. All guest rooms feature the inviting signature Sheraton Sweet SleeperTM Bed with its plush mattress and cozy duvet – it’s what dreams are made of.A flat screen LCD TV, generous work desk and high speed internet access is provided in all rooms, so you can stay comfortable and connected to what is important to you.Sheraton Hefei Xinzhan Hotel is only 4 kilometers away from the Central Business District, and within 10 minutes driving distance from Hefei Railway Station. Treat yourself to a stay in one of our rooms and enjoy the local area views. All your business needs will receive the professional Sheraton touch in our business center. We offer a total of 3000 square meters of flexible meeting and function space, with a dedicated convention services team to ensure that no detail is overlooked and that your event is a complete success.HOTEL FACILITIES & SERVICES• Concierge service• Lobby internet facilities• Guest parking• Sheraton Fitness programmed by Core Performance• Restaurants and lobby lounge• Business center• Conferences & function facilities• Sheraton Spa• Indoor heated swimming poolSHERATON SPA Our signature treatments are influenced by our location and are designed to brighten your look and your mood. So, enjoy the moment. Find your glow. SHERATON FITNESS PROGRAMMED BY CORE PERFORMANCEBe at your peak at all times and let Sheraton Fitness be your solution to a healthy lifestyle while on the road.GATHER OVER A MEALFEASTEnjoy Sheraton’s signature all day dining venue-Feast, a vibrant restaurant featuring a tapestry of bright décor and the freshest ingredients. The open kitchens serve up the freshest food, while the buffet displays encourage an interactive dining experience for the whole family to enjoy.YUEAt our Chinese specialty restaurant, we offer all your local favorites, plus authentic Cantonese cuisine in a relaxing atmosphere. Modern and spacious private rooms are also available for business dinners or for a more intimate gathering.MIYABITantalize your taste buds and enjoy memorable celebrations in our Japanese restaurant. Showcasing fantastic presentations and the freshest of produce, our menus will tempt your tastebuds.LOBBY LOUNGEThe lobby lounge is the ideal place to share great conversations over a refreshing cocktail with business partners, family and friends. We serve a large range of local and international beers & wines, or you can just relax over a coffee, tea or snack.CORPORATE RETREATSheraton Hefei Xinzhan Hotel is only 4 kilometers away from the Central Business District, and within 10 minutes driving distance from Hefei Railway Station. Treat yourself to a stay in one of our rooms and enjoy the local area views. All your business needs will receive the professional Sheraton touch in our business center. We offer a total of 3,000 square meters of flexible meeting and function space, with a dedicated convention services team to ensure that no detail is overlooked and that your event is a complete success. ... more   less 

Additional Information about Sheraton Hefei Xinzhan Hotel

Address: No.1666 Tongling North Road, Hefei 230011, China
Location: China > Anhui > Hefei
Price Range: $106 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hefei Xinzhan Hotel 4.5*
Number of rooms: 407
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Also Known As:
Sheraton Hefei Xinzhan Hotel China - Anhui
Hotel Style:
#2 Business Hotel in Hefei
#4 Luxury Hotel in Hefei
#7 Best Value Hotel in Hefei
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