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Crowne Plaza Hefei

#3 of 906 Hotels in Hefei
Certificate of Excellence
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Name/address in local language
Building A, No.598 Huangshan Road, Hefei 230088, China
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93 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is my 3rd time staying at this hotel in Hefei, very standard high quality relatively new Crowne Plaza hotel. very nicely set up room with a sliding bathroom mirror which can be turn into sort of window. There used to be a Walmart right across the street, but it seems to be gone. It's very easy to get a... More 

Helpful?
Thank Jeannette D
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. Judy Gui Marcom Manager Crowne Plaza Hefei More 

Bangkok, Thailand
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Check in was extremely slow - we were a group of 3 people (3 rooms) and it took the front desk about 15 minutes to get us sorted. Two rooms were ready - mine was not, and I was promised that it would take 30 minutes max. We decided to wait it out in the lobby lounge and have a... More 

Helpful?
Thank Laowai67
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you very much for providing us your constructive comments, please accept our sincere apologies for the shortfalls on the services that you experienced during the stay, we have reviewed your feedbacks with concerned department heads and team to ensure there is no reoccurrence in future. If there is any trip brings you back to Hefei we would like to... More 

New Delhi, India
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 15, 2016

Located conveniently near to the Hefei railway station, about 20 minutes, the hotel has great rooms and well maintained. The quality of buffet was fantastic. The staff was warm and polite. Nice to place to stay whenever in Hefei.

Helpful?
Thank aa_india_1968
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. Judy Gui Marcom Manager Crowne Plaza Hefei More 

Pittsburgh
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 21, 2016

I visit Hefei at least once per year and Crowne Plaza is the most comfortable lodging that I have found so far. Since last time I have noticed considerable improvement in the breakfast options. The breakfast servers continue to be kind and helpful. The quality of coffee could be improved. this time I stayed for the first time on the... More 

Helpful?
Thank time_wanderer_13
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. Your comments are highly appreciated. You mentioned the problem of price, you can sign a housing agreement with us. We will continue delivering great service to our guests, and we look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Malaysia
Level Contributor
115 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed May 7, 2016 via mobile

This is typical a great hotel in Hefei. It makes me feeling home away from home. The staffs are very helpful, polite and friendly. Check in process is smooth and speedy. As a IHG gold member, I get a complementary free drink. The luggage porter shared a lot of useful info with me while heading to my room. The room... More 

Helpful?
Thank Hengor
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward to welcoming you back soon. More 

Hefei, China
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 2, 2016

To be honest I've haven't had great luck with Crowne Plaza's in the USA, but this one blew me away! The hotel was so clean. The lobby so beautiful. The staff so helpful. It was my first impression of Hefei and it started the trip out right! Also it is really close to 1912 walking street with many shops, late... More 

Helpful?
Thank sunyswimpurch
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Raleigh, North Carolina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 14, 2016

For my first trip to China it was nice to have a hotel that was clean, warm and inviting. The breakfast buffet was amazing. It included many types of international foods to include cook to order breakfasts. The lobby lounge had a singer and a piano player. Several other restaurants and lounges were also on the premise. Was nice to... More 

Helpful?
Thank Carole W
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking your precious time to address your experience during your recent stay at Crowne Plaza Hefei. It will be a great pleasure for me to pass your very kind compliments to all the team at Crowne Plaza Hefei. I believe the team will feel highly motivated and inspired through your very kind words and encouragement. We are... More 

Level Contributor
79 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed March 30, 2016 via mobile

I cannot understand that a Crowne Plaza would have a hotel next to a railway. If you want to sleep well, avoid staying there. Trains pass by regularly, go slow & blow their horns at every hour of the night. Possibly higher floors would be better, not sure. The AC was noisy, this is very poor for such a level... More 

Helpful?
Thank pierohat1969 .
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. and we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take the corrective actions with the corresponding departments. We will keep our service culture "One Step Ahead"... More 

Zlin
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 25, 2016

Very good hotel, very nice room. Excellent restautrant with delicius choice! Friendly personal. Large nice room, unfortunately slow wireless, but still acceptable. Quick check out. Recommende for bussines trip.

Helpful?
Thank Libor11
Tina T, Public Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. Your comments are highly appreciated. We will continue delivering great service to our guests. We will improve our wireless network, We look forward to welcome you back at Crowne Plaza Hefei in the near future. More 

Warsaw, Poland
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 13, 2016 via mobile

I've been here for 2 month, nice room but little too much noise from train very close to the railway. In many room feel smell from canalization and internet is very very very bad. I am here for business and the connection with my home is very important. But here is the worse connection l had ever had in my... More 

Helpful?
Thank Giorgio_I_70
Tina T, Guest Relations Manager at Crowne Plaza Hefei, responded to this review

Thank you for taking the time to write a review of your recent stay. We are very sorry for the inconvenient brought to you when your stay in Crowne Plaza Hefei. we're very appreciated for your comments since its easy for us to know which part need to improve. We have taken note of each of your comments to take... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at the intersection of Huangshan Road and West 2nd Ring, next to the New High-Tech Development Zone, close to the Municipal Administration District and Economic Development Zone, only 9 KM to the International Exhibition Centre and 15 KM to Hefei International Airport. It is within easy walking distance to Wal-Mart supermarket, China Cinema and 1912 Bar Street. ... more   less 

Additional Information about Crowne Plaza Hefei

Address: Building A, No.598 Huangshan Road, Hefei 230088, China
Location: China > Anhui > Hefei
Price Range: $70 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hefei 4.5*
Number of rooms: 523
Reservation Options:
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Also Known As:
Crowne Plaza Hefei China - Anhui
Hotel Style:
#3 Luxury Hotel in Hefei
#3 Business Hotel in Hefei
#5 Best Value Hotel in Hefei
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