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Crowne Plaza Hefei

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Traveler (123)
Room & Suite (56)
Dining (25)
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Overview
  • Excellent34%
  • Very good54%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“great hotel”(8 reviews)
“business trip”(7 reviews)
“sports bar”(4 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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Traveler rating
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38
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27
38
13
2
1
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All reviewsgreat hotelbusiness tripsports barthe grillnice roomcourteous staffgreat ideaihg grouphotel room ishome away from homequality hotelindustrial arearoom servicestar ratingspecial thanksexecutive floorenglish skills
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1 - 5 of 81 reviews
Reviewed May 13, 2018 via mobile

We stayed here in this beautiful hotel for 4 weeks. We were very happy about everything. Comfortable rooms and beds, very friendly staffing. Breakfast was ok, but please provide more vegetable choices and also fish disches. Coffee can be also improved. Thanks again for everything...More

Thank Rachid S
Response from Judy G, Manager at Crowne Plaza HefeiResponded 4 weeks ago

Dear Rachid S,, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Hefei. We are pleased to know that you appreciated the rooms, beds, breakfast and staff service of our hotel. We will continue to...More

Hotel's Favorite
Reviewed April 1, 2018 via mobile

I was a little hesitated when booked this hotel but as soon as I arrived, i was impressed with their service. Check in was quick, all their front desk staffs can speak very good English. With my platinum status, I got upgraded to executive floor....More

Thank theants
Response from Judy G, Manager at Crowne Plaza HefeiResponded April 4, 2018

Dear Guest, Thank you for your stay with us at Crowne Plaza Hefei. We are pleased to know that you appreciated the location and service of our hotel, the aspects of our hotel that are preferred by many of our guests. Your encouraging review will...More

Reviewed April 10, 2018 via mobile

Very nice hotel with spacious room but a bit worn out bathroom. Very good english skills at reception or in room service. Packed up breakfast for later snack is optional which is nice..Evening meals at 2 floor are tasty but repetitive.. Overal had no problems...More

Thank Peter K
Response from Judy G, Manager at Crowne Plaza HefeiResponded April 16, 2018

Dear guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are very glad to know that you enjoyed your stay and were highly impressed by our spacious room and reception. Regarding your comments we...More

Reviewed March 14, 2018 via mobile

This hotel should get a 5 star rating, except for our treatment upon check in. We were lied to by the front desk clerk, she told us our selected & reserved room on the club floor was all smoking. Total lie. Didn’t inform us of...More

Thank IndianaCruisergal
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded March 16, 2018

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the front desk clerk. Rest assured that these issues will be looked into and continue to...More

Reviewed March 6, 2018 via mobile

The Crowne Plaza is a nice, clean hotel. They take good care of the guests. It is sometimes hard to communicate with the staff in English. In regards to food, the breakfast is fantastic, and so is the dinner at their steakhouse. It‘s close to...More

Thank AFG1994
Response from Judy G, Public Relations Manager at Crowne Plaza HefeiResponded March 7, 2018

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that great food, and good service made your stay experience more memorable. We will strengthen English training for our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Indoor pool
Details
Price range
$84 - $101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hefei
#6 Luxury Hotel in Hefei
#34 Best Value Hotel in Hefei
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$84 - $101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hefei
#6 Luxury Hotel in Hefei
#34 Best Value Hotel in Hefei
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (123)
Room & Suite (56)
Dining (25)
Pool & Beach (4)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Ask for a room in the end of the hallway"
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"behind portion is close to railway track & has noise through night"
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"For quite night, best to stay away from the right of the hotel, because of the nearby railway."
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"West or south side are quieter because they are away from the train line"
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