We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Loved this hotel, very cosy, great breakfast. Helpful staff and always someone who spoke English, I even used the gym! I will return for sure. Took a long time to get hot water in the bath but was plenty of it when it came. Great...More
Thank Mandy F
Response from Enrique G, Gerente at Hotel Rey Don FelipeResponded 3 days ago
we appreciate very much your favorable comments, all of them are very important to us. We will continue doing our best to make every guest feel like at home.
Thanks very much for your review.
This is a good place to stay for a few days in Punta Arenas. The rooms are comfortable and clean. There is a small buffet breakfast and they do not offer any other meals, however, there are a number of good restaurants within walking distance.
Response from Enrique G, Gerente at Hotel Rey Don FelipeResponded June 24, 2018
tanks for your comments and feedback, we appreciate it.
We will continue doing our best to correct, improve and offer better experiences to our guests.
The hotel in it self is ok, location is fine , one of the more pricy in the area so it should be great.
What was lacking is the good service. Their wifi is not working and I was told that the manager did know...More
Thank Siv H
Response from Enrique G, Gerente at Hotel Rey Don FelipeResponded June 21, 2018
we appreciate your comments and feedback. Thank very much.
We will continue to do our best to improve our service and avoid mistakes like the one mentioned.
Regarding the Wi-Fi signal, it has always been operative, but due to occasional indiscriminate consumption by...More
Friendly and very appealing hotel where I have stayed almost monthly over the last two years, and enjoyed my stay every time. I commend Sam for his every day enthusiastic and polite service at the Nao Victoria restaurant, as well the Bar. Always a pleasure...More
Response from Enrique G, Gerente at Hotel Rey Don FelipeResponded June 14, 2018
thank you for your great opinion and share it here.
We are glad to know that you enjoy the work of our staff, especialy Sung.
Only stayed one night for a quick stop in Punta Arenas. It was one of two options offered by my travel agency. It was a bit more expensive than the other. However, it was clean and conveniently located to the plaza mayor and other sights...More
Response from Enrique G, Gerente at Hotel Rey Don FelipeResponded June 12, 2018
Thank you very much for sharing your opinion about our services.
We are very grateful for your feedback.
All the best,