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Hotel Costaustralis

Traveler (394)
Room & Suite (120)
Dining (24)
Certificate of Excellence


Certificate of Excellence
Facing the fjord of Last Hope, Hotel Costaustralis stands out for its traditional building land marking the entrance of the city of Puerto Natales. Inside, it houses the history and traditions of the area with its warm, personalized service along with its sober and elegant decor accented by the great presence of local pieces. Hotel Costaustralis boasts 110 comfortable rooms designed to provide total relaxation. They face an incredible sea view with the Patagonian Mountain in the background as well as first class facilities like full set of pillows, standalone desktop, LCD TV, bathroom full equipped and free wifi. The Hotel also offers a high-level food service. The kitchen abounds with typical food of the region, where you can taste the delicious Magellan Crab in his restaurant or a typical Calafate Sour at the bar. The Hotel CostAustralis' experience lets you live the Patagonia from its roots.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
Bay View
Park View
71Room tips
Traveler rating
  • 275
  • 321
  • 109
  • 25
  • 26
Time of year
Traveler type
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Popular mentions
Even though the room itself was a perfectly fine hotel room, I'm giving this place 2 stars because the primary purpose of a hotel is a place to sleep and we got very little due to the temperature of the room and the noise. We arrived in the evening and left early the next
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Response from Gema E, Manager at Hotel Costaustralis
Responded 1 week ago
Dear Guest: Thank you very much for writing us. We are very sorry about the heat. The truth that this doesn,t happen frequently, were days of very unusual heat, nothing. For this reason, one felt temperature in your room.. We regret that bad experience. For the others comments, thank a lot. All the best. Gema Estrada.
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This review would be very different if this hotel was 100km further north and nearer to the Torres del Paine NP - an absolute must see if in this part of the world. the 250km round trip each day we visited the park made us a little cranky and critical, finding fault with our
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Response from Gema E, Gerente at Hotel Costaustralis
Responded 2 weeks ago
Dear guest: Thank you very much for writing us. The truth is that Puerto Natales is a few kilometers from the National Park " Torres del Piane ", but in a picturesque, calm and charming city. We regret not having fulfilled 100% of your expectations, not having fulfilled our attention and with those smiles you write. Best regards. Gema Estrada
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We stayed for one night as part of an organised tour arriving late and leaving early. Efficient check in and porter service. Rooms are comfortable with very modern bathroom. Good buffet breakfast with freshly made omelette to your taste. Some traffic noise and will be good when
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Response from Gema E, Gerente at Hotel Costaustralis
Responded 3 weeks ago
Dear paul: Thanks a lot for writting ud a rellay good word. Yes, in fact the work just infront of the hotel finish soon. All the best. Gema Estrada.
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The hotel was nice with a couple of drawbacks. Overheated. Though I was grateful for heat in the winds of Patagonia , the room was too hot and the window difficult to open. Good shower but not much shelf room in the bathroom for toiletries. View of waterfront in this beautiful
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Response from Gema E, Gerente at Hotel Costaustralis
Responded 3 weeks ago
Dera Guest: Thank you for writing us and leaving your commentaries and criticisms, all help us grow. Receive a cordial greeting.. All the best. Gema Estrada.
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We stayed as part of a tour group, sadly only for one night. When our tour bus pulled up I though.....oh no, what have we come to ? There was a lot of work on the promenade , it was all boarded up, so looks like a building site, which had impacted on the outside décor of the
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Response from Gema E, Gerente at Hotel Costaustralis
Responded 3 weeks ago
Dear: Thanks, and thanks a thousand times. The truth is that if there is a construction in front of the hotel, it will soon end, to improve the city's waterfront. Gracais for each of his words. Best regards, Gema Estrada..
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Vista al mar desde la habitación
Photo provided by managementHotel Costaustralis
Vista Nocturna
Photo provided by managementHotel Costaustralis
Baño Habitación
Dear Guest: We are in Puerto Natales city, not in National Park sector. We have facilitiy with laundry. Best Regards. Gema Estrada.
0 votes
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Hi, I was there for business and I don’t know if they provide vegan food and excursion. Regards
0 votes
so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
0 votes
Dear David: How are you ?. Sorry for dekay in our answer, Yes and of course you can leave your laggage at hotel during your circuit at National Park and come back every days later and checkin again and take it. I,ll be waiting for you. Best regards. Gema Estrada.
0 votes
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Does it have a Spa?
Dear: So sorry, but we haven,t SPA. All the best. gema Estrada.
1 vote
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"Heat rises so maybe first floor rooms aren't as hot but I'd just stay elsewhere."
"Ask for a room looking across the strait"
"Rooms at the front have the view."
"Make sure your room is at the front, unless the noise from the road bothers you"
"Rooms all very comfortable"
$119 - $282 (Based on Average Rates for a Standard Room)
costa australis puerto natales
ChileMagallanes RegionPuerto Natales
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