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1/28/2018 1/29/2018
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    Hotel Costaustralis

    Pedro Montt 262, Puerto Natales 6160000, Chile
    011 56 2 2666 5871
    Hotel website
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    1/28/2018 1/29/2018
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    Traveler (332)
    Room & Suite (84)
    Dining (21)
    • Excellent36%
    • Very good46%
    • Average14%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “nice lobby” (4 reviews)
    “city view” (4 reviews)
    “sofa bed” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (592)
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    1 - 5 of 183 reviews

    Reviewed 1 week ago via mobile

    We had a comfortable enough stay here for 2 nights. The hotel is clean and pleasant. But the service is slow, and we had a problem with the window of our room not closing properly. It’s great advantage over other options is its location. It...More

    1  Thank Nzattitude
    Response from Gema E, Manager at Hotel CostaustralisResponded 5 days ago

    Dear Quest: Thank you very much for writing us and leave your good comments. We are sorry if we are slow in our service and have not fulfilled the total of your expectations. All the best. Gema Estrada.

    Hotel's Favorite
    Reviewed May 19, 2017

    I enjoyed staying at this hotel, the staff were pleasant as nd th ed r 9om very cosy with a lovely view. As it was May , and very cold when I visited was very glad of a warm and welcoming hotel,to return to

    1  Thank MaggieAu
    Response from Gema E, Manager at Hotel CostaustralisResponded May 22, 2017

    Thanks Maggie for your words. If you comes again to Puerto Natales we are waiting you. ALL THE BEST.¡¡ Gema Estrada.

    Reviewed 1 week ago via mobile

    I had a PREPAID room at this hotel. When I arrived, I was informed that they gave my room away to someone who was a part of a tour group because the entire group missed their flight. So they made a reservation for me at...More

    Thank BellaDonnainDallas
    Reviewed 1 week ago via mobile

    Very poor hospitality and services for a 4 stars hotel with old facilities, two episodes really disappointed us 1) as soon as we arrived we found dirty sheets (see pictures) and it was not a pleasant surprise at 11pm, it took one hour to change...More

    Thank pol614
    Response from Gema E, Manager at Hotel CostaustralisResponded 1 week ago

    Dear Quest: Thank you very much for writing. We are sorry for what happened during your stay for the towels and champagne. We always work to give a good service and this clearly was a mistake. Our sincere apologies. Gema Estrada.

    Reviewed 2 weeks ago

    > Good food > Beautiful location on the shore > Decent but small room > Great value at <$200 > Friendly front desk service Only criticism was that the front desk didn't order our cab in a timely way and we nearly missed our bus...More

    Thank California8719
    Response from Gema E, Manager at Hotel CostaustralisResponded 1 week ago

    Dera Quest: Thanks a lot for writting us. We are so happy reading these words. We,re so sorry about our service un front desk with your cab¡¡. All the best. Gema Estrada.

    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • $118 - $288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Puerto Natales
    • #6 Romantic Hotel in Puerto Natales
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, getaroom.com, Agoda, Priceline, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Hotel Costaustralis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Magallanes Region >
    • Puerto Natales
    • Also Known As
    • Costa Australis Puerto Natales ,
    • Hotel Costaustralis Puerto Natales, Aisen Region, Chile
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    Traveler (332)
    Room & Suite (84)
    Dining (21)
    Pool & Beach (4)
    Hotel & Grounds (252)
    Bathroom (20)
    Family and Play Areas (9)
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    Ask a question
    Questions & Answers
    October 24, 2017|
    Response from MaggieAu | Reviewed this property |
    so sorry I was picked up all the time , but only small place. suggest you email the hotel and ask
    David A
    July 23, 2017|
    AnswerShow all 4 answers
    Response from Gema E | Property representative |
    Dear David: How are you ?. Sorry for dekay in our answer, Yes and of course you can leave your laggage at hotel during your circuit at National Park and come back every days later and checkin again and take it. I,ll be... More
    Google Translation
    February 25, 2017|
    AnswerShow all 6 answers
    Response from Gema E | Property representative |
    Dear: So sorry, but we haven,t SPA. All the best. gema Estrada.
    Google Translation
    Room Tips
    "Don't waste money "upgrading""
    Read review
    "Rooms overlooking the ocean are larger, but if you only want to sleep at your room perhaps the price..."
    Read review
    "Ask fir views overlooking the bay."
    Read review
    "Rooms overlooking the town are quieter but do not have the great view."
    Read review
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