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Pire Mapu Cottage Boutique Bed & Breakfast

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1435 Esmeralda, Puerto Natales 616000 Chile
COVID-19 update: See the added health and safety measures this property is taking.Read more
eDreams
ZenHotels.com
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (71)
Room & Suite (42)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pire Mapu Cottage Boutique Bed & Breakfast
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 153 Specialty lodging in Puerto Natales
Location
Cleanliness
Service
Value
Here at Pire Mapu cottage bed and breakfast we have created our version of an English cottage style accommodation,giving our guests something a little different in Chilean Patagonia, offering full en-suite accommodation, free Wifi, with tea and coffee making facilities in all rooms. All bedrooms now feature smoke alarms and carbon monoxide detectors as standard. For a warm Yorkshire/Chilean welcome and a proper breakfast choose us for your stay!
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Full view
Property amenities
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Complimentary instant cofffee
24-hour security
Baggage storage
Outdoor furniture
Complimentary tea
Special diet menus
Shared lounge / TV area
Sun terrace
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Room features
Housekeeping
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Hair dryer
Good to know
HOTEL STYLE
Charming
Family
Languages Spoken
English, Spanish
221Reviews2Q+A21Room tips
Traveler rating
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Popular mentions
D3swooshG wrote a review Feb 2020
Stockholm, Sweden28 contributions61 helpful votes
I walked in, the front desk lady was very welcoming and when I asked about a nearby laundry service, she said no problem, just give my bag of clothes to her and she’d take care of it and showed me a clothes hanger I could use to dry them if need be. Two hours later I went out to talk to the front office manager (owner I believe) to ensure I had the right price in pesos. There was a $13 USD difference which he noted was the charge for the laundry. I mentioned that seemed a touch pricy, he said it’s pricier in town, I said fair enough, and then I said, “Separate from price, just on the principle of...” and at that moment he interrupted me and tried to talk over me. We each spoke over each other for a serious 5-10 seconds, before I finally asked him to “please not interrupt me,” to which he replied, “you interrupted me,” to which I helpfully answered, “As you interjected halfway through my sentence, it is you who interrupted and spoke over me,” to which he said, “you know what, forget about the $13 (10,000 pesos), it isn’t worth it,” and I said, “No, I’m going to pay, I just think that - as I was about to say before being interrupted - on the principle of the matter I think people should always be informed if something is being charged and how much, because I was under the impression my laundry was a courtesy.” He didn’t bother acknowledging what I said and that was that. What I should have said is, you can’t pay off boorish behavior. Then I was given my bag of ‘dry’ clothes, half of which were damp. I asked the lady who appeared to have spoken English earlier for the ‘drying rack’ and she got extremely anxious and defensive, grabbed the bag of clothes from me and said, no, all clothes in there, you didn’t give me anything else! I said, no, the rack you showed me earlier for drying the clothes. No no, she exclaimed, I don’t have anything else, all your clothes are there! It was extremely uncomfortable. In desperation I went to the man and he brought it over, at which she turned to me accusatorially saying, you said MY drying rack. It’s not mine. Why did you say mine? I still don’t really know what she was talking about. As for the place, my room opened directly and immediately onto the breakfast table, and I could hear everything and was therefore awoken by earlier breakfasters. My room’s window also opened directly (3 feet) onto the sidewalk, which I found uncomfortable. Otherwise comfortable, clean room. Quite a walk from downtown in a rundown residential part of town. Update - I asked the guesthouse to call me a taxi to the Singular hotel upon my departure, and the lady working there told me any taxi in the city costs 1,500 CLP as a flat rate. When we arrived the taxi driver quoted me 4,000, so I assumed I was being ripped off. I asked the driver to come into the hotel with me and the receptionist confirmed that taxis cost around 4,000. Confused, I asked him to call Pire Mali to clear things up. He was kept on the phone for five minutes and I could hear the other side screaming at him. He finally got off the phone and said unprompted that they were extremely rude and aggressive, telling him that why should they know the price, they don’t take taxis in their own city, and it’s not their fault the price was wrong. He also told me the Pire Mapu lady unprompted told him I was rude and that I had created problems for them. Really incredible how absolutely awful these people have acted.
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Date of stay: January 2020Trip type: Traveled solo
1 Helpful vote
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Response from fabiana balcazar yañez, Owner at Pire Mapu Cottage Boutique Bed & Breakfast
Responded Jul 23, 2020
You are a very foolish and attention lacking individual, hence the length of your review, you were very offensive to both my husband and I, in regards to your comments about the laundry charges, yes of course this was a service that would require payment, I am not aware of any accommodation provider anywhere that offers this for free, you should have taken the initiative to arrange a price for this before the service was provided, as of course I am sure you are aware, clothing cannot be uncleaned after the event. In regards to your comment about the local taxi services, again having travelled all over the world, it is common practice to agree a price for transport with the taxi driver before taking your journey, (and in some counties to find out how much extra it is going to cost you in bribes, I speak form experience) you stupid boy, this is a basic requirement in any country!. And finally, in regards to me informing the receptionist at your next hotel of your exploits with us, this again is standard practice at accommodations in our area, fore warned is fore armed is it not. Hopefully you have learned form your experiences, and will in future follow the basic rules of travel, and ask the price of a service before accepting it, although due to the amount of arrogance you displayed with us, this sadly will probably not be the case. Here endeth the lesson.
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Lisa T wrote a review Jan 2020
Ottawa, Canada51 contributions19 helpful votes
Cozy rooms in a pretty garden setting. From the outside on the street is looks tired, but you enter into a little hidden quaint spot. Good breakfast set up and enough food to start your day of hiking. Hosts were friendly and helpful.
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Date of stay: January 2020
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Rooms
Service
Room Tip: Rooms in the garden are quieter than the one room off the dining area.
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Javacat101 wrote a review Jun 2019
Melbourne, Australia39 contributions5 helpful votes
We loved our stay here - it was impromptu as we had to detour from our intended route due to bad weather, but what a find! Lovely friendly host without who's assistance we would have been stuck. The border official threw away our visas, dispite our attempts to get them back. Without them we would not have been able to continue our trip, so we are extremely grateful for the help our host gave us in getting replacement. The cottage itself is warm an cosy, with lovely linen, a really comfortable bed and a great breakfast- we had eggs for the first time in a week - fantastic! Highly recommend this place- especially if you appreciate good old-fashioned hospitality!
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Date of stay: June 2019Trip type: Traveled as a couple
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Laura U wrote a review Mar 2019
Nova Scotia, Canada26 contributions2 helpful votes
My partner and I stayed here for three nights in March 2019. We stayed for two nights before doing the W-trek at Torres Del Paine, and one night afterwards, leaving our bags at Pire Mapu in the interim. The rooms were clean and nicely decorated. The hosts were engaging and thoughtful. The breakfasts were substantial and personalized. The location was conveniently located close to the bus terminal. Fantastic place to use as your base in Puerto Natales!
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Date of stay: March 2019
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Trip type: Traveled as a couple
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Carl L wrote a review Mar 2019
Chicago, Illinois53 contributions29 helpful votes
We really enjoyed our stay at Pire Mapu. The B&B has a great atmosphere and was such a relaxing place to return to after a long day of hiking in TDP. The beds are comfortable, the shower has great pressure, and the breakfast is delicious! Plus it’s hard to beat the price. Definitely stay here if you have the opportunity! The only negative is that we stayed in room #1 which is right outside of the breakfast area and can be a bit loud in the AM... but not a major issue!
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Date of stay: February 2019Trip type: Traveled as a couple
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PRICE RANGE
$54 - $80 (Based on Average Rates for a Standard Room)
LOCATION
ChileMagallanes RegionPuerto Natales
NUMBER OF ROOMS
6
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Frequently Asked Questions about Pire Mapu Cottage Boutique Bed & Breakfast
Which popular attractions are close to Pire Mapu Cottage Boutique Bed & Breakfast?
Nearby attractions include Torres del Paine National Park (0.6 miles), Etnia Patagonia (0.6 miles), and Glaciar Amalia (0.2 miles).
What are some of the property amenities at Pire Mapu Cottage Boutique Bed & Breakfast?
Some of the more popular amenities offered include free wifi, free breakfast, and baggage storage.
What food & drink options are available at Pire Mapu Cottage Boutique Bed & Breakfast?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Pire Mapu Cottage Boutique Bed & Breakfast?
Yes, street parking is available to guests.
What are some restaurants close to Pire Mapu Cottage Boutique Bed & Breakfast?
Conveniently located restaurants include Last Hope Distillery, Restaurant y Pizzeria Alcazar, and Napoli Pizzeria Italiana.
Is Pire Mapu Cottage Boutique Bed & Breakfast located near the city center?
Yes, it is 0.7 miles away from the center of Puerto Natales.
Which languages are spoken by the staff at Pire Mapu Cottage Boutique Bed & Breakfast?
The staff speaks multiple languages, including English and Spanish.