The Singular Patagonia
Kilometro Cinco and Medio Norte, Puerto Bories, Puerto Natales 6160000 Chile
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Room & Suite (249)
Dining (140)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Singular Patagonia
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 35 hotels in Puerto Natales
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.6
Travelers' Choice
In the surroundings of Puerto Natales, The Singular Patagonia affords guests the opportunity to experience all Chilean Patagonia has to offer - the true Patagonia. From expeditions to nearby glaciers and horseback riding on private ranches to walking tours of historic Puerto Natales and adventurous treks through famed Torres del Paine, The Singular provides guests the full spectrum of extraordinary and beautiful terrain that is Patagonia. Luxury at the end of the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Bicycle rental
Horseback riding
Airport transportation
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Bicycle tours
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Seating area
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Harbor View
Languages Spoken
Spanish
Location
Full view
Contact
Kilometro Cinco and Medio Norte, Puerto Bories, Puerto Natales 6160000 Chile
Name/address in local language
Getting there
Rental CarsSee rental cars from $60/day
Nearby restaurants
Last Hope Distillery
151 reviews2.8 miBar
Restaurant y Pizzeria Alcazar
184 reviews3.1 miItalian
Cafe Kaiken
757 reviews3 miChilean
Cafe Artimaña
341 reviews2.5 miLatin
See all nearby restaurantsNearby attractions
Torres del Paine National Park
6,056 reviews2.5 miNational Parks
Channel of Last Hope (Ultima Esperanza)
229 reviews2.9 miGeologic Formations
Muelle Historico
538 reviews2.9 miPoints of Interest & Landmarks
Monumento al viento
293 reviews2.5 miMonuments & Statues
See all nearby attractions972Reviews16Q+A100Room tips
Reviews
Traveler rating
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- 7
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Popular mentions
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Most Recent
amazing, every detail and aspect of the hotel were way beyond expectation, landscape, installations, service and incredible cousin. The staff proving all time an outstanding service and rooms with a super water front view
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Date of stay: April 2022
Value
Rooms
Service
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded 4 weeks ago
Dear Ricardo, Reading your words make us very happy and the fact of having exceeded your expectations as well. Thank you very much for your remarks and having selected The Singular Patagonia for your stay. We will be waiting your nest visit to continue providing you our Singular's essence. Kind regards, The Singular Team
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I had to change pre-Covid plans to go on to El Calafate/El Chalten as by the time we were able to take the trip, land border crossings were not allowed. I thought I might be bored spending an extra three nights in Puerto Natales, but staying at the Singular was an amazing choice. I chose the Singular because it's the only luxury hotel in the area that did not require full board and excursions packages. Having completed the W Trek prior to the stay, I had already been to many sights and wanted to just relax. The room - we spent many hours here, just watching the view of the sound. It was incredibly serene and the changing winds, sky and wildlife felt like watching an aquarium! In my moments of stress, I will recall laying in that comfortable bed watching the view. Room is large, with a chair, desk with TV (not that we ever thought to turn it on) and small secretary desk which had some awesome historical pictures on it. Stocked minifridge with complementary waters and sodas was nice. Bathroom was a dream. LOVED the heated floors. Bathtub was amazing (had a few soaks) and the rain showerhead had enough pressure to luxuriously envelop you. Facilities are breath taking! I highly recommend taking the Cold Storage tour offered to understand the history of the building and its impact on the local economy. I very much appreciated that the information provided didn't sugar-coat the atrocities done to the native people of the area. Yes, it's not pretty, but you can't learn about it if you don't acknowledge it. Big thank you to Mauro, our guide! Spa was lovely. Had a great (extremely affordable by US standards) massage. I read in lounge chairs overlooking the pool while my partner got his massage. Peaceful. Lovely. Breakfast service is amazing. Those muffins.... I STILL think about those muffins! Lots of choices made for a luxurious experience with hot items available to order. I always dismiss a complementary breakfast as something that can be an afterthought for hotels, but Singular made it one of the highlights. We had dinner there twice - more due to convenience, but lovely meals, nonetheless. I had the merzula twice (two different preparations) and loved it despite not being a big fan of fish. And while the prices were high by Chilean standards, by US, it was a steal. Mountain bikes are available free of charge to guests - which gave us the flexibility to ride into town. It's a bit over three miles away, but with a bike lane along the water, it's very easy to do. Everything above makes Singular a great hotel. What pushes it to the next level is the level of service. The entire staff is bright and interested in your enjoyment of your stay, without being intrusive. Mathias at the bell station greeted us every day with a smile and willingness to help. Mathias at the front desk answered questions, helped to arrange spa treatments and engaged us warmly each and every time we passed. Valeria at breakfast made sure we were taken care of and even slipped me another muffin in a napkin for the road on my last day (thank you!!!). The staff seems genuinely happy to be there and it made our stay simply wonderful! And god bless them for putting up with my attempts to speak Spanish! I would not hesitate to stay here again and recommend it highly to friends. I wish I was back there now! Every bit a world class luxury hotel, but incredible warmth instead of stuffiness! Do not hesitate to stay here!…
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Date of stay: April 2022
Location
Service
Sleep Quality
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded 4 weeks ago
Dear Guest, Firstly, let us express our gratitude for taking the time to share these affecting comments regarding your stay at The Singular Patagonia. We are delighted to hear that you did indeed enjoy the hotel and found the service to be at the high standard we set out to achieve. It is our biggest reward to realize that you have captured the Singular’s essence. Your comments have been shared not only with our CEO, but also with every associate who had the pleasure to make your stay so memorable. From now on, we are pretty sure they will be encouraged by your remarks. The Singular Patagonia is really proud to have exceeded your expectations, all thanks to The Singular Team who work passionately every day in order to provide unique and comfortable experiences. On the other hand, We would like to thank you for the expressed recommendations to your Friends, and we cannot wait the time to serve them as well. If there is anything they may need in advance for coming stays, we are at their total disposal. Again, thank you very much for your words and having selected The Singular Patagonia! We look forward to serving you in the future and carry on with your Spanish lessons :) Fondly, The Singular Team
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I will be eternally grateful to all the staff that received and assisted us during our stay, Verónica, Franco, Valeria and many others whose names I do not remember but I know were there to make this visit unforgettable. Thank you very much for your willingness to achieve the goal!! My now future wife was amazed at everything and we will really be eternally grateful for everything they did for us. We are already planning the wedding and seeing availability at The Singular, but this time Santiago (if you have the contact please send it to me). I really don't know how to express how happy we were with the stay in words, if it were otherwise, it would be with a very tight hug, thanking them for making my wife's marriage proposal come true. We will return, no matter what we will return.…
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Date of stay: April 2022
Location
Service
Sleep Quality
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Apr 14, 2022
Dear Mr. Marin, We appreciate the time you have taken to share your comments regarding your most recent visit to The Singular Patagonia. We cannot find words to express how happy we are for having chosen us for this special occasion, which was completely successful. Being part of such a memorable moment make us feel very proud and also that you have fully enjoyed your stay. At The Singular Patagonia you will always be remembered. We wish you the greatest success in this new stage, which we are sure will be accompanied by the greatest wishes of affection and affection from your loved ones. Thank you for considering us for your wedding celebration. I inform you that you will be contacted as soon as possible by the person in charge of Events and Banquets at The Singular Santiago. Here we will always be waiting for your next visit and to be able to serve you again. A big hug from the entire Team Singular. Our best wishes! The Singular Team
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The rooms were comfortable (with a view) and the wonderful historic site was beautifully set on the water. Service was outstanding. Staff were friendly, polite, and eager to assist. Most were bilingual. A delicious breakfast was included. Restaurant and bar menus were delicious although we did get a cab ($5) into town one night for dinner there, which I highly recommend. We took two excursions (arranged by the hotel) to see the fjords by boat and glaciers by van and foot, which was very worth while. It is a 3 hr van ride from the airport, but worth it. We were with a bicycling group of 18 and they accommodated us all well.
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Date of stay: March 2022
Value
Location
Service
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Apr 11, 2022
Dear Jennifer, Thank you very much for sharing your feedback about your recent stay at The Singular Patagonia. As a member of The Leading Hotels of the World, we continuously strive to meet your needs and expectation. Therefore, your feedback it's really important to us. We are really happy to know that you enjoyed your stay and found our service, accommodations, excursions and gastronomy just how we set out to achieve. Our Singular Team will be always waiting for a new opportunity to serve in the future. Kind regards, The Singular Team
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This Singular is a self contain resort with organized tours to the surrounding mountains, lakes, and glaciers. All levels of difficulties. Meals are delicious and staff is friendly and helpful. Rooms and dining areas have beautiful views and are kept clean at all times. Internet service was useable thru out the facility. Will return someday.
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Date of stay: March 2022
Location
Service
Sleep Quality
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Mar 19, 2022
Dear V7329RTchrisc, We appreciate the time you have taken to share your experience at The Singular Patagonia. It is a real pleasure to hear how much you enjoyed your stay and that you had the opportunity to look at one of the best Patagonia's Landscapes. We are also proud to know your appreciation about our Facilities, Gastronomy and Staff who work every day to provide a unique and Singular experience. Thank you very much for your feedback and value! We look forward to welcoming you again soon! Our best wishes, The Singular Team
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Outstanding service, polite people, excellent facilities. My idea was to celebrate our 35 years of anniversary with my wife, and it was a great experience. It was not our first time here, and certainly it will not the last.
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip: All rooms have an excellent view and the same standard
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Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Mar 15, 2022
Dear jorgeivanbg, Thank you for providing your review of your experience at our hotel! We appreciate you choosing to stay with us, and we are delighted that you had a memorable and Singular Wedding Anniversary. It is our biggest reward! We will be always willing to provide you unique moments, and we hope to celebrate many more years of anniversary. Waiting to your next visit and wishing you all the best, Kindly, The Singular Team
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Everything was great, it was an amazing experience. The building and its history, the polite service, the beautiful room, the view, the free bikes, the amenities. I highly recommend the boat trip around the fiords.
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Date of stay: March 2022
Rooms
Location
Service
Room Tip: Every room has the same amazing view.
See more room tips
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Mar 15, 2022
Dear isabeli738, Thank you for providing your review of your stay at The Singular Patagonia. We are delighted to hear that you were comfortable in our accommodations and that you enjoyed some of Patagonia's spectacular landscapes. We are also proud to know your appreciation about our Service and Staff who work every day to provide a unique and Singular experience. We look forward to welcoming you again soon! Best wishes, The Singular Team
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+1
We stayed at the Singular after finishing the W Trek. The hotel has been designed around the building’s former status as a cold storage plant. The design is impeccable and there’s even a museum to commemorate the history of the hotel. All of the staff were particularly attentive- they remembered our room number and that it was our anniversary. The views from our room (and throughout the hotel) were incredible, and we had a chance to visit the spa and restaurant as well - both of which were perfect. One of our most relaxing hotel stays! The hotel is about 5 minutes from the Puerto Natales downtown, 5 min from the airport, and about 10 min from the bus terminal.
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Date of stay: March 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Mar 2, 2022
Dear Guest, We appreciate your comments regarding your stay at The Singular Patagonia. We’re delighted to hear that you did enjoy the hotel and found the service to be at the high standard we set out to achieve. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Therefore, your feedback it's really important to us. It is our biggest reward to realized that you have captured the Singular’s essence, enjoyed our facilities and gastronomy. We will share your comments with our team who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Our best wishes! The Singular Team
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Great room, outstanding service, amazing food, great excursions. Best hotel in Chile located in Patagonia which is one of the top places in Chile to visit. The hotel is located 10 minutes from the airport.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Feb 21, 2022
Dear F5557UKjoseb We appreciate the time you took to share your Singular Experience. Thanks for having selected The Singular Patagonia for your stay. Your opinion is very important to us. As part of Leading Hotels of the World, our commitment is to provide a unique service, developing high quality standards. We are really proud of our Team, who do work every day to make our guests have a memorable stay. Thank you very much for your recognition. We are very happy that you have enjoyed your stay. We will be waiting your next visit and carry on giving you the best experience! Kind Regards! The Singular Team
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The Singular is not a bad hotel per se but when you spend almost 2000$ per night you expect something special and this is definitely not the case. Everything is absolutely standardized, rooms all look the same very impersonal with no special amenity. Service is even worse, I asked pineapple and mango for breakfast and I was told it was not possible as they only had the pre-prepared fruit salad. Again this is totally fine in a 3 star hotel but absolutely unacceptable in a 5 star hotel charging you these prices. Food in general is nothing special, very basic. Coming from AWASI this was a big disappointment to us, had we known we would had stayed longer in AWASI
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Date of stay: February 2022Trip type: Traveled as a couple
Helpful
Response from The Singular Patagonia, Otro at The Singular Patagonia
Responded Feb 2, 2022
Dear Raja171196, We appreciate the time you took to share your feedback about your stay at The Singular Patagonia. As a member of Leading Hotels of The World, we make our best effort in order to provide a unique experience under high quality standards. We have three different types of rooms and all have an amazing view to the Señoret Channel (a navigable surface water body in the Patagonian region of Chile) which is part of the beginning of special activities and occasions. Thank you very much for letting us know your impression about the breakfast, and we will work with our F&B Team in order to evaluate the mentioned point. Please accept our apologies if we did not meet your expectations. We hope to have a new opportunity to provide you a complete Singular Experience. Kind regards! The Singular Team
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PRICE RANGE
$443 - $516 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the singular patagonia hotel puerto natales
LOCATION
ChileMagallanes RegionPuerto Natales
NUMBER OF ROOMS
57
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Claim Your Listing Frequently Asked Questions about The Singular Patagonia
Which popular attractions are close to The Singular Patagonia?
Nearby attractions include Torres del Paine National Park (2.5 miles), Channel of Last Hope (Ultima Esperanza) (2.9 miles), and Muelle Historico (2.9 miles).
What are some of the property amenities at The Singular Patagonia?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Singular Patagonia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Singular Patagonia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Singular Patagonia?
Yes, free parking is available to guests.
What are some restaurants close to The Singular Patagonia?
Conveniently located restaurants include Last Hope Distillery, Restaurant y Pizzeria Alcazar, and Cafe Kaiken.
Are there opportunities to exercise at The Singular Patagonia?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Does The Singular Patagonia have airport transportation?
Yes, The Singular Patagonia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Singular Patagonia?
Yes, dry cleaning and laundry service are offered to guests.
Does The Singular Patagonia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does The Singular Patagonia have any great views?
Yes, guests often enjoy the harbor view available here.