The Singular Patagonia
Kilometro Cinco and Medio Norte, Puerto Bories, Puerto Natales 6160000 Chile
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Room & Suite (250)
Dining (140)
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About
#6 of 206 hotels in Puerto Natales
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.6
Travelers' Choice
In the surroundings of Puerto Natales, The Singular Patagonia affords guests the opportunity to experience all Chilean Patagonia has to offer - the true Patagonia. From expeditions to nearby glaciers and horseback riding on private ranches to walking tours of historic Puerto Natales and adventurous treks through famed Torres del Paine, The Singular provides guests the full spectrum of extraordinary and beautiful terrain that is Patagonia. Luxury at the end of the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Bicycle rental
Horseback riding
Airport transportation
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Bicycle tours
Entertainment staff
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Seating area
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Harbor View
Languages Spoken
Spanish
Location
Kilometro Cinco and Medio Norte, Puerto Bories, Puerto Natales 6160000 Chile
Name/address in local language
The Singular Patagonia
Getting there
Teniente J. Gallardo Airport
20 min•
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Rental Cars
130 Restaurants
within 5 miles
1036Reviews16Q+A100Room tips
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Interesting hotel in a repurposed meat packing plant. Rooms were spacious with a nice view of the fjord. Unfortunately the guests walking outside would easily see into your room if the curtains were open. Bathroom was spacious but the glass door for the toilet rubbed against the floor tiles if you opened it too wide (it really wasn't necessary), toilet paper holder was loose, and the shower head sprayed water outside the shower stall. Additionally, we could hear noise from the hallway. No AC in the rooms, which could be a problem. Unless you only want to use their services for activities, the hotel is too far away from town to easily get there, and no shuttle service was offered. These little details prevent us from thinking of this as a 5 star hotel. The restaurant and bar were both very nice. Great food, good drinks and very attentive staff. The remnants of the meat packing operation equipment makes for a unique and interesting experience. …
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded 3 days ago
Dear Atlantis_514, Thank you for sharing your experience about your stay with us. We are pleased to hear you enjoyed the unique experience of a singular hotel, spacious rooms, and the picturesque view of the fjord. We apologize for any inconveniences you encountered in your room. Your observations are valuable, and we will address these issues promptly to enhance the overall guest experience. Regarding the absence of AC, we understand its importance, and we will explore ways to improve room comfort in this aspect. Additionally, we are considering options for shuttle services to make transportation more convenient for our guests. We appreciate your recognition of our restaurant, bar, and attentive staff. It is heartening to know that these aspects contributed positively to your stay. Thank you for choosing The Singular Patagonia, and we hope to welcome you back in the future! Best Regards, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very nice staff mostly. Interesting location—converted former sheep processing and cold storage plant. They’ve done a remarkable job in converting this to a nice hotel. Despite the hard surfaces, and ubiquitous concrete it is very comfortable. Most guests are American. You can take any number of interesting guided excursions. Our guide on a day hike was very knowledgeable and she spoke English wonderfully. The breakfast staff can’t seem to get eggs the way we tried relentlessly to to describe them—scrambled firm. Or an omelette with certain ingredients done well done. Buffet is not as impressive as in an urban area but likely that is the issue—the remoteness of the location. The history of the place is on display everywhere and that adds immensely to the experience. Still the price was high especially compared to what is advertised here today for a booking right away. We booked this one months ago.…
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Bring many layers of clothing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded 3 days ago
Dear Daydream05654141921, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you appreciated our unique location and the remarkable transformation of our historic site. It is great to know that our staff, especially during guided excursions, contributed positively to your experience. We apologize for any inconvenience regarding your breakfast preferences. Your feedback will be shared with our team for improvement. We take pride in showcasing the rich history of our property, and we are thrilled that it added to your overall experience. We hope to welcome you back in the future, and thank you for choosing The Singular Patagonia. Best Regards, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I spent two night here before visiting Torres del Paine. An architectural masterpiece with one of the best hotel bar/ restaurant areas I’ve ever visited. LHW booking recognised, and Matias could not have been more helpful or charming. Nice bike ride or walk into Puerto Arenas. If we visited again we’d stay here longer and visit the park putting up with transfer costs and time, and perhaps just a night or two in Torres del Paine itself which is grossly over priced.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Take tours from the hotel rather than Torres del Paine.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded 2 weeks ago
Dear Herroo, Thank you so much for sharing your experience at The Singular Patagonia. We are delighted to hear that you and your wife enjoyed your two-night stay with us before exploring Torres del Paine National Park. It's wonderful to know that you found our hotel to be an architectural masterpiece, and we appreciate your kind words about our bar and restaurant areas. We take pride in providing a memorable and enjoyable atmosphere for our guests. We strive to offer the best service possible, and it's rewarding to hear when our team members make a positive impact. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable experience. Warm regards, The Singular Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Awesome hotel. The view from the bedroom is amaizing. Very confortable hotel, with warm an beautifull areas and a nivel restaurant. Ideal place to disconect from the daily routine. The hotel staff is very warm and pleasant.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded 2 weeks ago
Dear J339ORZfrancod, Thank you so much for your kind words! We are thrilled to hear that you found our hotel to be awesome and enjoyed the amazing view from your bedroom. It's wonderful to know that you found our hotel comfortable, with warm and beautiful areas, and a notable restaurant. We are delighted that you found our hotel to be an ideal place to disconnect from the daily routine. Creating a relaxing and enjoyable environment for our guests is a top priority. We look forward to welcoming you back for more memorable moments! Warm regards, The Singular Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow what a hotel! It’s a beautiful hotel set in a very unique setting. The staff are amazing, nothing is too much trouble, from the time we arrived at the hotel we were always greeted by our names. The rooms are very comfortable, with fantastic views
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded Oct 24, 2023
Dear Sue P, We greatly appreciate your feedback regarding your stay at The Singular Patagonia. We are delighted to hear that you enjoyed the hotel, our exceptional gastronomy, a variety of excursions, and found the service to meet the high standard we strive for. Our aim is to treat every guest as special as they deserve. We constantly work to provide remarkable experiences, so your feedback is very important to us. I will share your comments with our team, who I am certain will be encouraged by your remarks. We look forward to the opportunity to serve you again in the future. Kind regards, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing facility and a truly fantastic staff. My wife and I spent our first honeymoon in Patagonia and staying at the Singulair was truly a highlight. The restaurant will not disappoint and the pool allows for a relaxing scene after a long hike at Torres del Paine
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded Sep 30, 2023
Dear jonpW4007GZ, Thank you for sharing your experiencie at The Singular Patagonia. We are thrilled to hear about your wonderful experience with us! Our team is dedicated to creating unforgettable moments, and we are delighted that you enjoyed our facilities and exceptional staff. We are glad you savored our restaurant and found relaxation by the pool after your adventures in Torres del Paine. Thank you for choosing us for this special occasion and we look forward to welcome you back again! Warm regards, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were on a Tauck tour of Patagonia and stayed 4 nights at the Singular. We had been thinking about the hotel for years since we saw it in a magazine. This hotel is so very unique it was one of the top highlights of the trip. It is a former sheep rendering factory transformed into a luxury hotel. Every room has a glass wall facing the water and mountains beyond. The rooms are all the same so there is no complaining you didn't get as good a room. The interior designs incorporate the factory building into the restaurant, bar and walkways which were spectacular. The service was excellent as was the restaurant food. Since it is so spread out you get a lot of exercise just walking to your room or the restaurant. It is a thrill just admiring the place and its views as well. …
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded Apr 22, 2023
Dear hi9land3r, Thank you very much for sharing your feedback about your visit to The Singular Patagonia. We are delighted to hear that you did enjoy the hotel, our exceptional gastronomy (especially The Asador), variety of excursions and found the service to be at the high standard we set out to achieve. It is our biggest reward to have shared our history and heritage with you. Your comments will be share with the entire team, who I am certain will be encouraged by your remarks. We hope to welcome you back in the future for a next advture in Patagonia! Sincerely, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this fascinating hotel for one night. We were greeted warmly upon our arrival and were transported by funicular to the lobby. Our room was large with a view of an expansive lake with black-necked swans swimming in it. It was interesting to see the antique machinery that was part of the factory within which the hotel was built. We enjoyed the spa, in which the sauna also had a view of the lake. We went on a hike to nearby Cerro Benitez with a guide from the hotel and enjoyed the beautiful vistas.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded Apr 22, 2023
Dear Springblessing, We appreciate your feedback about your experience at The Singular Patagonia. We are delighted to hear that you did enjoy the hotel, facilities and excuriones, especially Cerro Benitez Hike. It is our biggest reward to have shared our history and heritage with you. I will share your comments with our team, who I am certain will be encouraged by your remarks. We hope to receive you in a next opportunit! Sincerely, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simply wonderful. The setting is marvelous, the staff very nice, the rooms have a gorgeous view and the experience is just great. One of the best hotels in South America. We made the mistake of only staying for one night, that mistake will not be repeated.
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded Apr 22, 2023
Dear IbnBatutta3000, Thank you for taking the time to share your comments about your experience at The Singular Patagonia. We appreciate that you have chosen The Singular Hotels to spend a pleasant time, that you have enjoyed our gastronomy, facilities and high-standard services. We constantly work to provide remarkable experiences, so your feedback is very important to us. I will share your comments with our team, who will be encouraged by your remarks. We look forward to seeing you for a longer time in Patagonia next time! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were undecided as to book a hotel closer to Torres del Paine but decided to stay with more comfortable accommodations and do the 1.5 drive to the park on the 2 days we did excursions. It was a great decision! The Singular offers exceptional food, service and is tastefully decorated. The service was exceptional, what you would expect from a 5 star hotel. The view from your room is beautiful. A few tips if you are going: 1. Transfer from Punta Arenas to Puerto Natales on Bus Sur is very simple and extremely comfortable. We were pleasantly surprised at how on time and comfortable the ride was, so if you are looking to save money- book a bus ride. It’s safe, easy, and very economical. 2. Torres del Paine- we booked an easy hike and overall scenic tour thru the hotel and it was a great way to get a feel of the park and see a lot in 1 day. We also hiked to the base of the towers with another company and the experience was definitely not as comfortable but since we just wanted to do the hike it didn’t make sense to pay more than twice to do it with the hotel. Be forewarned this hike is NOT easy but you will have an experience you will never forget . This hotel is a fantastic option to see the area and feel pampered and well taken care of. As a side note, the Singular Santiago has the same breakfast as the Singular Patagonia- wish that wasn’t the case since you do get tired of the same food if you are staying at both properties. Other than that both properties are exceptional!…
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matías Nicolas Guest Relations, Atención al huésped/Recepción at The Singular Patagonia
Responded Apr 16, 2023
Dear Xochitl H, Thank you for taking the time to share your comments about your experience at The Singular Patagonia. We appreciate that you have chosen The Singular Hotels to spend a pleasant time, that you have enjoyed our exquisite gastronomy, variety of excursions and high-standard services. Constantly we work on remarkable experiences, so your feedback is essential to work on the points that you mention. I will share your comments with our team, who I am certain will be encouraged by your remarks. We hope to receive you in a next opportunity! Sincerely, Matías Nicolas Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Puerto Natales area.
PRICE RANGE
$510 - $593 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the singular patagonia hotel puerto natales
LOCATION
ChileMagallanes RegionPuerto Natales
NUMBER OF ROOMS
57
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Claim Your ListingTHE SINGULAR PATAGONIA - Updated 2023 Prices & Hotel Reviews (Puerto Natales, Aisen Region, Chile)
Frequently Asked Questions about The Singular Patagonia
Which popular attractions are close to The Singular Patagonia?
Nearby attractions include Torres del Paine National Park (2.5 miles), Channel of Last Hope (Ultima Esperanza) (2.9 miles), and Muelle Historico (2.9 miles).
What are some of the property amenities at The Singular Patagonia?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Singular Patagonia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Singular Patagonia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Singular Patagonia?
Yes, free parking is available to guests.
What are some restaurants close to The Singular Patagonia?
Conveniently located restaurants include JAU Restaurant, Last Hope Distillery, and Cafe Kaiken.
Are there opportunities to exercise at The Singular Patagonia?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Does The Singular Patagonia have airport transportation?
Yes, The Singular Patagonia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Singular Patagonia?
Yes, dry cleaning and laundry service are offered to guests.
Does The Singular Patagonia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does The Singular Patagonia have any great views?
Yes, guests often enjoy the harbor view available here.