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Holiday Inn Express Concepcion

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Holiday Inn Express Concepcion
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259 Reviews from our TripAdvisor Community

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Showing 42: English reviews
London, United Kingdom
Level Contributor
143 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel a 2nd time after a year or so. ( Please also read my earlier review) I found somethings have improved and some things have gone bad The Good 1. Front desk has really improved by leaps and bounds. The girls on the front desk are extremely sweet and very caring. I do not have enough... More 

Helpful?
Thank Sally M
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you very much for your detailed review and for providing us with very valuable information regarding your recent stay. It will be helpful for future guests and it is definitely helpful for us, as you comment on several points of improvment. I would like to apologize for the Wifi connection; this issue concerns us very much and I have... More 

Puerto Montt, Chile
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall, the BEST of my stay there was the service. Extremely careful and kind people. Hotel is comfortable. Not sure when the pool can be used, because weather is not that hot and it is outside pool.

Helpful?
Thank Jorge H
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you for your comments and for taking the time to recognize our staff. This is very gratifying for us and I will share your review with the rest of the team. We hope we can welcome you again. Sincerely, Camila R. Guest Relations More 

Weston, Florida
Level Contributor
165 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It is the best option in Concepcion. The rooms are spacious, internet connection it's pretty good and stable all over the property; very close to the airport, staff very friendly and the breakfast it's good enough. The whole property is very well kept.

Helpful?
Thank DonatoInWeston
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you very much for your kind review. We are happy to know that we are your hotel of choice when you visit Concepción; it is our pleasure to welcome you. Your feedback is very relevant for us, thank you for sharing this information. We wil be happy to welcome you again soon. Sincerely, Camila R. Guest Relations More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent three nights on business travel. Hotel has good gym and rooms were well appointed, clean, with plenty of space. The hotel does not have a full restaurant for meals in the evening but does have a snack bar serving salads, pasta, wine etc. they also have a nice common area to enjoy a football (soccer) game. The area surrounding... More 

Helpful?
Thank A TripAdvisor Member
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you very much for your feedback. It is very important for us to know that the hotel was a good choice for your business travel and that the location was convenient. We hope you visit us again. Sincerely, Camila R. Guest Relations More 

Braintree, Massachusetts
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had a reservation for one night the day I arrived in Chile. After that, I was moving on to business meetings in other cities. My flight was canceled so I couldn't get to Chile until the next day. The hotel refused to refund my money because they say I "got a special price". I would accept this if I... More 

Helpful?
Thank Patttois
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you for your comments; all of the experiences of our guests contribute to the improvement of our service. We are very sorry for the inconvenience; I would like to take this opportunity to explain that some of our rates have a Non-refund policy, which is informed during the reservation process. Again, sorry for the inconvenience. Sincerely, Camila R. Guest... More 

Fredericton, Canada
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 4, 2016

The hotel is easy to find, check in was as excepted but the front staff were friendly and helpful. They have English speaking staff which helps. In particular I liked the after hours snack bar area which also sold beer. Nice touch for late arrivals. The common area was quite busy because of this and gave a certain vibe to... More 

Helpful?
Thank coachboon
Minneapolis, Minnesota
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 5, 2015

A clean and safe hotel, easy walking access to a few decent restaurants and the mall. The only real problem here is that the WIFI is very spotty. It is bad enough that as a business traveler I have elected to start trying other options, though this hotel is within walking distance to my client.

Helpful?
Thank M T
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you, your review is very helpful. I have shared your comments with the rest of our team so we can establish action plans regarding our WIFI connection. We are very sorry for the inconvenience and we would like to apologize. Sincerely, Camila R. Guest Relations More 

Bourges, France
1 review
4 of 5 stars Reviewed October 8, 2015

Hotel near the airport and a commercial center. Very good service and good welcome. The room is large and good cleaning. Swimming pool, gymnase center and jaccuzi at disposition all the day. all is good ...

Review collected in partnership with this hotel

Helpful?
Thank jmd948
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you very much for taking the time to share your feedback with us. We are always happy to find out that our guests enjoyed their stay. Sincerely, Camila R. Guest Relations More 

Nitra, Slovakia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 31, 2015 via mobile

A very good permanence for 5 month in this hotel. Advised also for family. Excellent area, just in front of the mall. Surrounded from many good restaurants. The staff of the hotel is friendly and helpful. Just a small disadvantage no restaurant inside the hotel but very good express bar and breakfast. Small choice of already prepared plate.

Helpful?
Thank Tony73B
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you for your review. We are happy to find out that you had a good experience during your long stay in the hotel, this is very important for us. It is also very rewarding for us that you recognize our staff´s service. Sincerely, Camila R. Guest Relations More 

Fareham, United Kingdom
Level Contributor
87 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 27, 2015 via mobile

Excellent standard Holiday Inn Express. Good size bedrooms, well appointed with good size ensure and strong shower Aircon, iron and board,hair drier and coffee making facility. Across the road from the shipping mall and minutes by taxi from airport.

Helpful?
Thank Miguelito1
GteGralHolidayInn, Guest Relations at Holiday Inn Express Concepcion, responded to this review

Thank you very much for your review. It is very important for us to know that you had a great experiencie and thought our location was convenient. Sincerely, Camila R. Guest Relations More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
When looking for a hotel in Concepcion, Chile, stay at the Holiday Inn Express Concepcion. Several times awarded for Excellence in service and quality standards. With an excellent location the Holiday Inn Express Concepcion is in front of the largest Shopping Center of the city (100 shops, 12 restaurants, supermarket, cinemas and much more fun !) and near the main Corporate offices of Concepcion are settled (i.e Celuosa Arauco, Enap, port of Talcahuano & fishing companies, Asmar, etc). Downtown, the financial district and Universities are only 10 minutes by car. Direct access from the Airport (3 minutes) The Holiday Inn Express Concepcion offers 100% WIFI access as well as Free: Buffet Breakfast (normal & light), Local Calls (not cellphones), Parking, use of Business Center. ... more   less 

Additional Information about Holiday Inn Express Concepcion

Address: Avenida Lomas de San Andres 38, Concepcion 0000, Chile
Location: Chile > Biobio Region > Concepcion
Price Range: $81 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Concepcion 3.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Concepcion
Concepcion Holiday Inn
Hotel Style:
#2 Business Hotel in Concepcion
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