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Panamericana Hotel Arica

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Panamericana Hotel Arica
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276 Reviews from our TripAdvisor Community

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Showing 43: English reviews
London, United Kingdom
Reviewed 2 weeks ago

We kept being told how good the Hotel Arica is, and how smart and terrific it was in every way. We arrived. We had booked an adapted room, but were put in an ordinary one, which was actually changed with no trouble at all. The adapted bathroom had a floor akin to an ice skating rink (for anyone), we couldn't...

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Helpful?
Thank Peter T
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review
Google Translation

Estimado: Lamentamos profundamente no haber cumplido sus expectativas, nuestro personal estuvo muy atento a sus requerimientos. Agradecemos su tiempo en...

UK
Reviewed 2 weeks ago

The sea views are wonderful, as you are right on the beach. This is a very charming, relaxing hotel, but the room and bathroom were sadly in need of updating. Breakfast was very nice, with excellent breads, fruit and coffee, but the milk had curdled. I'm sure the pool would be nice but it was out of action when we...

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Helpful?
Thank Neatham
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Dear, We welcome your comments that allow us to improve our services, regards.

Lima, Peru
Reviewed August 23, 2016

We stayed there twice each time for 1 night on our way through to Bolivia and back, at the end of July. Of course this is Winter time and off season, but anyhow wWe found the hotel to be very good with clean rooma and excellent food. They have a nice outdoor swimmimg pool if you visit during the Summer....

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Helpful?
Thank Anthony D
Jaqueline_Camus, Director de Relaciones Públicas at Panamericana Hotel Arica, responded to this review
Google Translation

Estimado: Nos sentimos muy complacidos de poder recibirlos, esperamos su visita en una próxima oportunidad. Un cordial saludo desde Arica...

Washington DC, District of Columbia
Reviewed August 4, 2016

This hotel has a good location, right on the water. It is nice to hear the waves crashing on the shore at night. My appreciation for the hotel stops there, which is in serious need of an update. There were doormats on floor beside the bed. The bathroom was not clean. Someone else's hair was in the bathtub, the glasses...

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Helpful?
Thank ruisenor1
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Dear: We very much regret the inconvenience during your stay. We welcome your comments that allow us to improve our services, regards.

North Holland Province, The Netherlands
Reviewed July 3, 2016

Nice hotel with pool, and very close to the ocean. The staff is friendly (some English speaking) and helpful. The rooms are not that soundproof and the constant roaring of the ocean can be beautiful but also very loud. There is a nice bar with friendly waiters. I only stayed there during evening/night time, but I can imagine that it's...

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Helpful?
Thank Bootzinker
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Thank you very much for your comments.

Cambridgeshire
Reviewed April 7, 2016

This is not a place to stay. Appalling food, the rooms are dirty with rust all over the windows and bathroom. Workmen hammering and sawing all afternoon and a definate health hazard. Came back from an indedible dinner, sent back twwice, to find the room awash with water. Not safe

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Helpful?
Thank longbo1
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Dear, We very much regret what happened, we invite you at the next opportunity you can come to our reception to solve your problem at the same time. Thank you very much for your comments.

Canada
Reviewed March 16, 2016

The hotel is on the outskirts and a little too far from town to walk, but its easy to get a cab. It has a slightly 70s feel to it, and the wifi reception is weak (seems to be a feature of most Chilean hotels) but theyre sprucing it up and its bright, clean and quiet and spacious and has...

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Helpful?
Thank kingzogofalbania
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Dear, Thank you very much for your comments.

Santiago, Chile
Reviewed January 27, 2016

the service is adequate , as well as his staff, is the only 4-star hotel in the city , is located at water's edge on the beach with a nice pool , tennis court and a restorant quality is the best hotel in town although their services might improve considering the price.

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Helpful?
Thank ferenachefchaouen
Gerente_001, Director de Recepción at Panamericana Hotel Arica, responded to this review

Thank you very much for your comments and good rating. We hope to see you soon in Panamericana Hotel Arica. Have a great day.

Arica, Chile
Reviewed August 14, 2015

If you plan to come to Arica on business do not stay at this hotel. The internet is terrible and the service is just as bad. No matter where you are in the hotel your internet will not work which makes... work impossible. The staff at the bar couldn't wait to leave and their hospitality was below par. Do not...

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Helpful?
Thank fedbot2015
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Dear: We are working and we hope to improve our services.

Washington, DC
Reviewed August 11, 2015

We stayed at the Panamericana Hotel in Arica for 3 nights. The hotel staff was friendly and helpful. Unfortunately, the rooms were small and a bit old and dated. There was also this musty smell that permeated rooms facing the ocean - which I know happens in a lot of older beach hotels - that could have been somewhat remediated....

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Helpful?
Thank UNH_90
Jaqueline_Camus, Director Comercial at Panamericana Hotel Arica, responded to this review

Dear appreciate your feedback.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about Panamericana Hotel Arica

Address: Avenida Comandante San Martin 599, Arica 1001708, Chile
Location: Chile > Arica and Parinacota Region > Arica
Price Range: $82 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Panamericana Hotel Arica 3*
Number of rooms: 114
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Also Known As:
Arica Panamericana Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Panamericana Hotel Arica staff and other travelers.
2 questions
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Questions? Get answers from Panamericana Hotel Arica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room looking out on the sea.”
 of 5 bubbles kingzogofalbania, Mar 16, 2016 | Read review
“Try to get a room facing the ocean - the sunsets are not to be missed”
 of 5 bubbles UNH_90, Aug 11, 2015 | Read review
“request superior quality”
 of 5 bubbles 221donaldl, Sep 1, 2014 | Read review
“There are no good rooms.”
 of 5 bubbles DafyAlberta, Feb 14, 2014 | Read review
“Insist on main hotel building”
 of 5 bubbles silversue, Dec 8, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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