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Hotel Akwa Palace

209 reviews
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Traveler (111)
Room & Suite (25)
Dining (14)
Overview
  • Excellent11%
  • Very good38%
  • Average31%
  • Poor14%
  • Terrible6%
Travelers talk about
“akwa palace”(20 reviews)
“swimming pool”(7 reviews)
“new building”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviewed November 13, 2017 via mobile

No reservations. Attending forum with a colleague. AP réception made walk in reservations for two rooms. One room was ready upon checkin but not second room. We left hotel and attended forum for 6 hours. Upon return to AP was agreed second room would be...More

Thank Soonest
Response from Frédéric C, Directeur général at Hotel Akwa PalaceResponded November 17, 2017

Bonjour Soonest, We thank you for your feedback. We do regret the expression "below the belt" which is insulting because we treat our guests much more better than this. We are sorry for delay to obtain your room, your feedback could have explained the quality...More

Reviewed November 7, 2017

Akwa palace is a hotel that has stood the test of time trully. Walking in you can see how glorious it was back in the day. The hotel has really tried to maintain the old look but its 2017 now. Geuss what? They've listened to...More

Thank OneManguitar M
Response from Frédéric C, Directeur général at Hotel Akwa PalaceResponded November 10, 2017

Dear OneManguitar M, We'd like to thank you for your great feed back. Yes we are listenning to our guests, yes we are improving our services, yes we are renovating our rooms : making Akwa Palace greater again ! Thanks to guests like you, we're...More

Reviewed November 2, 2017 via mobile

Plus: Clean and spacious rooms, great location and friendly staff. Minus: fitness centre is located in a separate building; you basically have to walk pass the lobby, the outdoor pool and the restaurant to get there. Also, cleaning and maintenance of fitness Center could be...More

Thank Sophie B
Response from Frédéric C, Directeur général at Hotel Akwa PalaceResponded November 2, 2017

Bonjour Sophie B, We'd like to thank you for your feedback. We are on a renovating program and I'm glad you already liked our services and facilities. We will arrange the cleaning of the Gym differently, thanks again for your help about this ! Looking...More

Reviewed October 13, 2017

The service is good. The rooms are nice but basic :) The swimming pool had too much chlorine in it witch made swimming without swimming glasses impossible. Make sure to put some anti-mosquitoes spray especially after sunset. They had a nice band playing at the...More

Thank Younes H
Response from Frédéric C, Directeur général at Hotel Akwa PalaceResponded October 25, 2017

Dear Younes H, We'd like to thank you for your coments. It helps us to improve our services : we'll pay more attention to the treatment of the pool even if you will understand that the water quality is our priority. We're happy you enjoyed...More

Reviewed August 8, 2017

Upon checkin i would recommend you inquire if checking into the old or new building. the rooms in the old building were not as nice, spacious but old and amenities didnt always work. the carpeting was old and the blanket aggravated my mild OCDMore

Thank Soonest
Response from Frédéric C, Directeur général at Hotel Akwa PalaceResponded October 25, 2017

Bonjour Soonest, We'd like to thank you for your feedback. We are in a renovation plan and the last rooms will be finished by 2018. This plan includes many other improvements that you may have seen. Looking forward to welcoming you again in our hospitality...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$152 - $175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$152 - $175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (111)
Room & Suite (25)
Dining (14)
Pool & Beach (9)
Hotel & Grounds (72)
Bathroom (6)
Questions & Answers
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Room Tips
"great Breakfast, pool side restaurant is awesome! recommend mosquito spray & lit candles"
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"Hotel is situated along the street, better to chose rooms facing inside square/pool"
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"Choose Back rooms pool view"
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"Nearer the lift the better. Can be confusing to navigate from one section to another"
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