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Le Jardin d'Angkor Hotel & Resort

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Sala Kamreuk Road Sala Kamreuk Village, Sangkat Sala Kamreuk, Siem Reap 08368 Cambodia
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Traveler (87)
Room & Suite (37)
Dining (23)

About

#101 of 615 B&Bs / Inns in Siem Reap
Location
4.0
Cleanliness
4.8
Service
4.5
Value
4.5
Le Jardin d'Angkor Hotel ​is a luxury hideaway hotel, built surrounding the swimming pool. All the delightfully housed in two stories French colonial style buildings, with tranquil garden and pool views. Designed with a fusion of graceful European and tropical Asian styles, a host of modern comforts provides a luxurious home away from home, full of enchanting local inspirations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Spa
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
94Reviews0Q+A2Room tips
Traveler rating
  • 59
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Patrick V wrote a review Mar 2020
Manosque, France206 contributions94 helpful votes
Nice, quiet hotel, in a splendid garden. Nice staff, good breakfast. Arrangements were made for early birds for Angkor sunrise visitors. There is free tuk tuk shuttle but it is nit very convenient. And it is not alway easy to get a tuk tuk outside the hotel
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Destination722227 wrote a review Jan 2020
Munich, Germany38 contributions35 helpful votes
Arriving late after 6 hours night bus ride from phnom penh we were "invited to stay in a sister hotel 6 km away, 1 am morning. No pre info from hotel or booking com on this. I however had a valid and confirmed roim booking. So I just said:if you overbook not my problem. You find a solution now. I won't go anywhere with my wife being sick from diarrhea. I gave the idea of asking adjecent hotel which had a room and was amazing eventually. Sometimes being strict turns out to be paying off... :)
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from La Niche D'Angk... B, General Manager at Le Jardin d'Angkor Hotel & Resort
Responded Jan 26, 2020
Dear Destination722227 Greetings from Le Jardin D’ Angkor Hotel & Resort! Thank you for spending your time to write us on Tripadvisor communication web-page. We are really to cause inconvenience for you and by the way your feedback , we will be eager to learn of great satisfaction and some negative advised from our guests experience , our teams are always happy to learn from it and we will improve our negative to positive by all mean. We are truly happy to welcome you all the time to give us another opportunity and certainly look forward to serve you in our the hotel in the future. Kind regards, Mr.BUNCHHOEURN
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eski701 wrote a review Jan 2019
Somerset, United Kingdom225 contributions76 helpful votes
Would i stay here again , i think so its a very friendly hotel & clean. There were some points that could be improved upon maybe Better breakfast choices as it was a bit limiting. Better WiFi , for me unless I was sat near reception it wasn’t that good. More regular pool maintenance , it was green when we arrived for the first couple of days but have to say now it is ok so they sorted it out quickly . Plus points Free shuttle on a golf cart into town Free water each day Room made each day Big swimming pool English speaking reception staff So to summarise a nice tropical feeling hotel only 3-5 mins to town or $3 for a tuk tuk
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Date of stay: December 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Kaddy79 wrote a review Nov 2018
Geneva, Switzerland17 contributions5 helpful votes
I spent 5 days in this hotel which were ok, except that there are not enough tables for everyone for breakfast if the hotel is well booked. But during check-out I had a bad surprise. First I told them that the minibar hadn’t been filled up the day before. Nevertheless I had to pay the consumptions twice. And then they told me that the room had just been checked and one towel was missing. I asked them to look again, otherwise I’ll go to the room and show them. The guy from the reception looked, everything was ok, but three days ago a towel was missing 🙄 Wtf! i discussed a lot with them and I asked them to look through my luggage. They didn’t want to and let me go. So I really do not recommend this hotel, neither the spa (the treatment I booked was totally different from what I got) If ever you go there, keep the tip until the end.
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Date of stay: November 2018Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bun C, General Manager at Le Jardin d'Angkor Hotel & Resort
Responded Nov 14, 2018
Dear Kaddy79, Thank you very much for choosing to stay at Le Jardin D’Angkor Hotel & Resort. We would like to thank you for taking the time to share your comments regarding your stay with us. We have read it with great concern and we clearly did not meet your expectations. Please allow us to our express our sincerest apologies for any inconvenience caused. We would be very grateful if you could contact us by e-mail at info@lejardindangkor.com in order to get further details in regards to your experience. We appreciate your kind words in regards to the quality of the service offered by our colleagues. Thank you again for sharing your feedback, and we hope to have an opportunity to show ourselves under a better light in a near future. Kind Regards, Mr.BUNCHHOEUN General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ExpatFamily2007 wrote a review Oct 2018
Adelaide, Australia268 contributions68 helpful votes
A hidden gem in Siem Reap. Slightly out of the city centre but this is a huge plus as it is quieter. The gardens and grounds are beautiful and well kept. Staff are lovely and very helpful. They offer free trip between hotel and city centre. If you decide to get a Tuk tuk back is it only $3. Large spacious room. Very cheap mini bar prices.
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Date of stay: October 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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TravellingBeeBrunei wrote a review Oct 2018
Bandar Seri Begawan, Brunei Darussalam65 contributions23 helpful votes
Stayed here in the low season- hotel had very few rooms booked, which felt very special! It’s not a brand spanking new 5 star type. Rooms are large- we had a kind bed with two king singles in the room. Shower/ toilet separate from each other with a shower over bath as well. Breakfast was simple but fine. I think it was tricky for staff to know how much to prepare considering there were only a few guests staying. Pool is lovely- the gardens are really specials and you can see so many butterflies and birds while lying beside the pool or floating on the water. The staff went out of their way to help us out with bookings and checking places were open. We were there during a public holiday week so it was good to check. It is more of a tuk tuk distance from town centre than a walk, especially with kids, but it’s a $3 fare, so not the end of the world.
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Date of stay: October 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TeamSalas_Guam wrote a review Jul 2018
Bitburg, Germany122 contributions13 helpful votes
+1
I cannot say enough about the beauty of the Le Jardin d’Angkor and the hospitality and impeccable service of every member of its staff. I recommend that family visiting Siem Reap stay here and experience this top notch accommodation for themselves! We have 3 young children (8,5, and 2) and this hotel was absolutely perfect for us! The hotel offered a free airport pickup and because it was quite late when we arrived and the hotel’s restaurant was closed, the driver offered to bring us to a restaurant in town and wait while we had dinner. We greatly appreciated the offer, but declined as we were just ready to get settled. Walking onto the grounds was like walking through a botanical jungle paradise, so rich in nature. The room was gorgeous and incredibly spacious! We were given a queen bed and 2 twin beds all which were beautifully decorated with fresh flowers, one bed of which had my name written out with delicate strips of leaves ❤️! The whole style of the room and bathrooms (complete with a stone tub), was just gorgeous! We had a family suite with a pool view and it was perfect for our kids who were always ready to just hop into the water. The pool is stunning!!!! It’s like swimming in a jungle paradise, and being able to see that beautiful and calming view everyday was amazing . Breakfast is served in the beautiful open air restaurant. There are Western and Asian options available to order some items from, the buffet has breads, croissants, fresh fruits, bacon, sausage, and cereal, and there is also a station where eggs and pancakes are made to order 😊. The restaurant is also open for dinner and has a pretty big menu. This was a great option for our family to have especially with our young children and after long days of temple touring or swimming. The front desk also serves as concierge and was also extremely helpful with information on tours and activities. In fact, it was the staff at the front desk that made all the arrangements for us to see The Cambodian Circus, Phare! The location is prime as well and the hotel also provides a free tuktuk (more like extended golf cart) to and from Old Market/ Pub Street, which is awesome! Most of all we loved the privacy our family had. We were in a corner room and rarely ran into other guests (it was low season too). Overall, we had a wonderful stay at LeJardin and would highly recommend it!!!!
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Date of stay: July 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Kroybazza wrote a review Apr 2018
Phnom Penh, Cambodia357 contributions132 helpful votes
Booked this off Booking.com - hit a good deal. We had a bit of mix up with how many people could stay in a room even though I had called and spoken with the manager but the front reception guy managed to find out what happens sans offer me a solution I was happy with. He did very well in dealing with a disappointed Barang. Could see he was nervous but stayed focused and calm - well done! The rooms are great - we had a deluxe and a family room. I would not spend the money on the deluxe as the king bed is 2 doubles pushed together with a 4 inch crack in the join - not ideal. We stuffed it full of pillows and basically slept on one side. The pool was awesome - the buffet breakfast was also awesome. Air-con was cold and the showers hot! So all in all still good!
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bun C, General Manager at Le Jardin d'Angkor Hotel & Resort
Responded Apr 20, 2018
Dear Kroybazza, Thank you for taking the time to write about your recent stay at Le Jardin d’Angkor & Resort and sharing your thoughts about our resort with the online TripAdvisor reading community. The fact that you provided a very balanced narrative on your stay is sincerely appreciated, not just by me General Manager but by all members of our team. Good constructive feedback allows us to clearly focus on the important aspects of a guest's stay where service or attention to detail was lacking. It drives us to all try that little bit harder. In regarding to you were staying over people, while you had booked one deluxe double and one deluxe triple room when you came, you had six people and of you are adult that we advised our reception to charge extra person and moreover, we had offered free upgrade from one deluxe triple into family room with extra person charge only because the family room has large space and enough bed to accommodate 4 adults. Base on your called and inquired on in your booking remarks we never had talked about over people stayed but we talked only the bed size only. We are delighted that you found our hotel, accommodation, the pool was awesome - the buffet breakfast was also awesome. Air-con was cold and the showers hot! Thank you for your feedback and again for sharing your valued comments with the TripAdvisor online reading community. Kindest regards, Mr.BUNCHHOEURN General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adeline W wrote a review Mar 2018
49 contributions20 helpful votes
I stayed in 2 connecting rooms for 4 nights. Check in was speedy and rooms were spacious and clean. Nonetheless, i feel that this hotel is poor mannered in the sense that the owner/manager of the hotel who sat outside the counter was constantly interrupting my queries with the staff. He was either guiding the staff or correcting the staff as the staff were unsure of my query. The staff were poor of knowledge and they do not have a standard operating procedure. For example, i happened to need to go to a same place twice on one day. When i came back from the place for the first time, i quickly made a reservation to go again later in the evening. However, they refused to send me this time. They told me that the destination was not in town and their electric car was low bat. But they have just picked me back to the hotel from the same place and i would be going only 3 hours later. I feel that they were simply brushing me off with some excuses. Meanwhile, do go to breakfast early as when i requested to refill the bacon at 8.30am, the staff told me that they ran out of refill. Probably do give the hotel more time to groom before the next visit.
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Date of stay: March 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bun C, General Manager at Le Jardin d'Angkor Hotel & Resort
Responded Mar 26, 2018
Dear Adeline W Thank you for taking the time to write a review of your recent stay at our hotel Le Jardin D’ Angkor Hotel & Resort. We are really disappointed that you did not enjoy your time spent at Le Jardin D’ Angkor Hotel & Resort and we were unable to meet, let alone exceed, your stay expectations in so many ways but in some of your feedback we disagreed it , our association well know about our standard operating procedure but we have known that they are not perfect all ways of customer’s queries that why sometimes they need more trains or advise from the management to improve their general knowledge to exceed our customers’ service. To refill the bacon at 8.30am, we are really sorry for it because on that day we were run of stock but we will take action with our management to correct it shortly by all mean. For shuttle service to city center, we provide free shuttle from hotel to old market or Pub Street only daily from 8.00 am to 22.00 pm but you went to somewhere else daily which is far away from those areas and we have never refused to offer your service but someday you just came from that place and wanted to return it again, unfortunately our electric car was really low battery and we had to refill it, so our front office teams informed and asked for understanding that we could not send to go there again in the evening because it was location not in the old market and pub street areas. Thank you for your feedback and again for sharing your valued comments with the TripAdvisor online reading community. Kindest regards, Mr.BUNCHHOEURN General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ermione19 wrote a review Feb 2018
Shanghai, China30 contributions4 helpful votes
I have spent 3 nights in this hotel in Siem Reap. The structure of the hotel is very nice, developed around a big swimming pool and a rich garden. We had a big room with 3 single beds, decoration is simple but nice and cozy, well furnished with hairdryer, safety box, minibar, air con etc. The bathroom is also big, with bath and shower. The staff is super kind, always smiling, gentle and helpful for everything you may need (restaurant reservation, laundry, spa reservation etc.). The breakfast is good and provides a variety of food, fruits, cereals and croissants, eggs, bacon, rice etc. The day we went out very early to see the sunrise at Angkor Wat, they prepared the breakfast for us to take away, they have been adorable. The location of the hotel is a bit far away from the city center (~2 km from the pub street) but the hotel offers free transportation every day to the city center and it’s very convenient. It takes around 10 min to reach the city center by tuck tuck so it’s not so far. Only one thing is that we expected the transportation to the airport to be included in the fee as written on Booking.com, but they said that only the pickup from the airport was included. Anyway They have arranged it with tuck tuck and it was charged 8 USD. I strongly recommend this beautiful place and it’s perfect if you are looking for a quiet and relaxing vacation.
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Date of stay: February 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$36 - $65 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
30
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Frequently Asked Questions about Le Jardin d'Angkor Hotel & Resort
Which popular attractions are close to Le Jardin d'Angkor Hotel & Resort?
Nearby attractions include Sombai Shop (0.04 miles), Angkor Artwork E&T Stocker (0.3 miles), and Dream Boys Siem Reap H&DB (0.7 miles).
What are some of the property amenities at Le Jardin d'Angkor Hotel & Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Le Jardin d'Angkor Hotel & Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Jardin d'Angkor Hotel & Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Le Jardin d'Angkor Hotel & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Le Jardin d'Angkor Hotel & Resort?
Conveniently located restaurants include La Kh'mere Poulart, The Crocodile River Bistro, and Thai Kitchen.
Are there opportunities to exercise at Le Jardin d'Angkor Hotel & Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Le Jardin d'Angkor Hotel & Resort have an airport shuttle?
Yes, Le Jardin d'Angkor Hotel & Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Le Jardin d'Angkor Hotel & Resort have airport transportation?
Yes, Le Jardin d'Angkor Hotel & Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Le Jardin d'Angkor Hotel & Resort?
Many travelers enjoy visiting Wat Thmey (Killing Fields) (3.1 miles), Cambodian Cultural Village (3.5 miles), and Robear Tuk Tuk (2.0 miles).
Is Le Jardin d'Angkor Hotel & Resort accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.