I was happy with Hotel Somadevi Angkor Boutique & Resort as they gave me 2x free airport transfers, which is generous considering most other hotels only offer 1x free airport transfer. The first day I arrived, I went straight out for sightseeing and upon my return, the check in was swift. The room has a rather colonial style with dark furnitures, creating a rather dark atmosphere. I personally don't have any issues with this, but some people might do. Other than that, the bed was hard, which I also personally like but can be an issue for some people. Staff was very nice and friendly, but I was a disappointed when a friend of mine - who happened to be Siem Reap as well at that time - wanted to see my room. He was not allowed to go to my room as the hotel apparently has a policy of not allowing anyone other than the checked in names to enter a room even for just 5 minutes. When I asked what the reason was, the staff mentioned that it was for the guest's safety. He told me that I would have to pay for 1 night price of an additional guest. When I insisted that it was only for a 5 minute visit to view the room, I had to sign a statement saying that my guest would not stay overnight and the visit was only brief. Breakfast was good (quality wise), but the food selection was not as extensive as I had expected. I ordered room service once and the quality and presentation of the food was very nice. Price wise, it was roughly the same as restaurants around the area. If you are looking for a restaurant around the area, I would personally recommend Jomnam Kitchen, which is around 7 minutes away on foot. Otherwise, you can also explore Pub Street, which is around 10 minutes away on foot. Convenience store is located around 5 minutes away on foot (close to Jomnam Kitchen) and they accept US Dollars as mean of payment. Overall, the hotel was nice but the policy might need some changes…
After a friendly welcome at at around 8.30pm we were taken into a lounge for a drink. Dimly lit and no one around. We were then shown to our room. Clean, but something like a 1970's motel. I went to get some drinks to take up to the room. Again no one around and everything shut. We were visiting Siem Reap for 4 nights but immediately wanted to move hotels as there are many good ones in Siem Reap. We lasted 1 night. Bed was rock hard as were the pillows, which were old and lumpy. At breakfast we were the only Western guests. Everyone was Asian and the buffet catered mainly for their Asian clients. The staff were scruffy in creased uniforms and had the too button of shirts undone. Fortunately we managed to move, at extra cost, to a much nicer hotel in Siem Reap.
We chose Somadevi Boutique for our company outing which accommodated 50 people. Front Manager (Nicole) was very responsive and helpful from day 1 until we checked out. We were truly impressed since our first meet at the airport (they arranged luggage transfer service from and to airport for all of us) until the last minute when we picked up our luggage from their staffs. We can feel dedication, passion, and great service mind in every touch point. Room is very large with all you need for your holiday (fruit basket as complimentary, hairdryer, iron with ironing board, bath tub, shower area, and balcony). Breakfast is great. Clear noodle soup is super yum! Hotel is located in not-too-busy area but in walking distance to pub street.
This hotel is excellent. The staff were friendly and obliging in every way and the food of a high standard. On the morning we went for the Angkor Wat sunrise, they also provided us with good breakfast boxes. The pool is also nice to lounge around and swim in and everything is clean and in good working order in the hotel. It's also in a very central location and easy to walk anyway, saving you time and money on tuk tuk or taxis. Highly recommended.
Everything about our stay was great. Staff, room, pool, location. They even let us use the facilities after we checked out and were waiting for our late flight out of Siem Reap. A few more vegan option for breakfast is the only improvement I can think of. I’d recommend this hotel to anyone!