Sarai Resort & Spa
Wat Damnak Village, Siem Reap 17107 Cambodia
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 09/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#74 of 606 hotels in Siem Reap
Location
4.6
Cleanliness
4.8
Service
4.9
Value
4.8
Situated in exotic city of Siem Reap, Sarai Resort & Spa is a boutique, Moroccan-inspired resort that offers guests unique experiences. Sarai has been designed to be a destination where travelers from East and West come pleasantly and discover quality comfort superior services. Exquisite spa, swimming pool, beautiful rooms, other amenities. The luxury resort is located just 15 minutes drive away from Siem Reap International Airport, and only 800 metre distance to Old Market, Night Market and Pub Street Area - Shopping area and the town center surround there. The Angkor Wat Temples, a UNESCO World Heritage Site, and the gem of Siem Reap, is just 7 km away. BOOK DIRECT 25% cheaper!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Poolside bar
Free shuttle or taxi services
Airport transportation
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Residential Neighborhood
Location
Full view
91Great for walkers
Grade: 91 out of 100
116Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
Contact
Wat Damnak Village, Siem Reap 17107 Cambodia
Getting there
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1657Reviews28Q+A100Room tips
Reviews
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We as a group of 14 couples travelled from Raipur to Sarai to a beautiful destination for 2 days (15-16 July) it took roughly about 4hrs to travel and the road were so advantures yet very peaceful. As soon as we reached we all were welcomed with so much warmth and love into the hotel. The overall property was well maintend and so clam and peacful. The rooms were fully wooden constructed giving a very down to earth feel. Overall food menu was not very lavish, yet the food was limited but very delicious. One thing that really impressed me was how respectful the overall staff team was. They never said "No" for anything and that type of service is very rare to find in a govt. managed hotels. The resturent manager Mr. Atul Vaidya and his leadership has shaped the entire staff committee to work in a effective and systematic way and we thank everyone with our entire heart for there service and hospitality . The only issue we faced was with electricity, there were light and fans running but once the power is cut it comes back after a very long time but as we went in the monsoon season due to humidity we faced a little bit trouble. Apart from that the overall weekend experience was wonderful. We wish to visit the hotel again very soon.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarai Resort, General Manager at Sarai Resort & Spa
Responded 3 weeks ago
Dear Vinod Jaisinghani, First of all, we would like to say thank you so much for staying with us during your trip in Siem Reap, Cambodia. We really appreciated your comment above, your feedback is really important for us. Thanks again for your value and amazing review, hope we could serve you for your next vacation. Best regards, Sale & Marketing Department
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This has to be the best hotel I have ever stayed at. The staff are amazing, the rooms beautiful, the restaurant lovely and the spa was everything it needed to be. I can think of no other hotel worthy of staying at
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Muy MEAN, Sales at Sarai Resort & Spa
Responded 3 weeks ago
Dear Julie, Greeting from Sarai Resort & Spa. First of all, we would like to say thank you so much for staying with us during your trip in Siem Reap, Cambodia. Your comment is the most important for us. And we so exited to hear that, you were satisfied during your stay at Sarai Resort, Hope you coming back and stay with us again. Best regards, Sale & Marketing Department
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Though the hotel is a little dusty from renovations and getting back to normal after COVID, the staff could not have been more helpful and pleasant. Beautiful pool (which I had to myself the whole time!) and clean and comfortable rooms. Would definitely go back and recommend to others.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Muy MEAN, Sales at Sarai Resort & Spa
Responded 3 weeks ago
Dear Alexherlihy, Greeting from Sarai Resort & Spa. First of all, we would like to say thank you so much for staying with us during your trip in Siem Reap, Cambodia. We truly happy to hear that you have enjoyed and satisfied your staying with us. And you share your best experiences to the world, we hope your comment could useful for others value traveler. Have a wonderful time. Best regards, Sale & Marketing Department
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The hotel receptionist is terribly bad attitude. I booked the room with private pool via Agoda. I arrived to the hotel, unfortunately the receptionist said the room is not available due to renovation in progress. I requested the receptionist to sort it out but she just asked me to call Agoda ask for refund on my own but she can’t do anything. I said I want to meet the hotel manager but she is reluctant and hesitant, still she made the call to the manager who doesn’t shown up at all. How ridiculous the hotel manager won’t showing up to handle customer complaints or requests or incident like mine. This hotel service is super terrible. I highly NOT recommended.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We stayed here for 2 nights last week. Reading through all the fabulous reviews on TripAdvisor and other portals convinced us we aren't making a wrong choice. However we were unpleasantly surprised! They seemed not at all ready to operate but had opened in a rush. The floors were dusty. Just 2 staff members to manage the whole hotel. Rooms smelled bad, probably because they weren't used for months and now not cleaned and ventilated adequate. Breakfast was very sad. We had to skip and order in instead. Not a place worth the money unless they bring in the maintenance works immediately!
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Date of stay: December 2021Trip type: Traveled with friends
Room Tip: Standard rooms are pretty small. Staff has serious challenges in communicating in English.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Sarai is a wonderful place to stay in Siem Reap! The service is definitely a highlight. Every member of the staff we encountered were exceedingly gracious and helpful. We arrived in Siem Reap without having scheduled much in advance, but with a good idea of what we wanted to do. Upon arrival, we let them know we planned to explore the Angkor complex the following day and they sprung into action, planning the excursion to our specifications and providing us with a tricycle driver who stuck with us all the following day showing us the best spots away from the crowds! Every morning before we left the hotel, we told the staff what we'd like to do that evening or the following day. By the time we returned from the day's events, they had our subsequent adventure already coordinated for us! We were in Siem Reap for just 4 days (considered a rather short stay), but were able to see tons of attractions thanks to the helpful staff. Whether an Angkor tour, the Phare circus, an Apsara performance, or a day trip out to Phnom Kulen/Beng Mealea, the staff was on top of it! Got excellent massages at the hotel spa. The hotel is only one block away from the Cuisine Wat Damnak restaurant, which is an absolute must when you're in Siem Reap. On top of everything, the hotel just looks cool! From the rooms, to the reception area, to the restaurant, to the pool... everything is just incredibly sleek and stylish. We highly recommend Sarai for your stay in Siem Reap. You won't regret it!…
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We spent three nights at The Sarai Resort and Spa. Everyone on their staff was so welcoming, greeting us with a broad smile and giving us their full attention with every encounter. They assisted us in restaurant reservations and with choosing the best attractions to visit. They were always extremely helpful. The rooms were clean, comfortable and spacious. And their pool was a relaxing respite from the heat of the day. We would highly recommend staying at the Sarai Resort when in Siem Reap. You will not be disappointed.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Where do I start? Sarai Resort and Spa felt like home away from home. We were even greeted with "Welcome Home" every time we returned to the hotel along with a cool towel. The rooms and decor of the hotel was aesthetically pleasing, the hotel staff were so genuinely kind to us (the best service we had during our week in Cambodia), and the food was absolutely delicious. Though we didn't speak the local language, we didn't feel that there was a huge language barrier as the majority of the staff spoke English fairly well. We chose the cooking class experience and it was the coolest thing ever! We got to travel by tuk tuk with the chef to the local market to see exotic delicacies in their raw form. When we returned, we began our class in the most beautiful setting (by their Moroccan inspired pool). Our chef was patient with our culinary skills, and even gave us mini tutorials along the way. The recipes were delicious and we were given recipe cards and a cooking certificate in the end. On our anniversary, we trekked around with a tour to Angkor Wat. When we returned, the ladies at the front desk excitedly told us that we had a surprise in our room. I think we'd only mentioned once that we were there for our anniversary, so we were blown away when we got to our room and our bed was beautifully decorated with flower petals and kissing towel swans. Every evening, we were given a complimentary snack/treat. Everyone from the front desk staff to the chef to the wait staff were so kind to us. I say that because when we left, our expectations of service in Cambodia were pretty high, but we couldn't find that level of service in our following accomodations. If given the chance, I would definitely come back and with a larger group. I know there isn't a rating higher than 5 stars, but the Sarai Resort and Spa definitely deserve it.…
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Loved our three night stay with another couple. The staff were brilliant and could not do enough for us. They even made a birthday cake for my husband which was amazing. Room was great, bed and pillows were perfect. I loved the pool which we used everyday day having cocktails. We also did the cooking class which we enjoyed and have use one of the recipes already since we have been home.
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Date of stay: March 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We stayed here for two nights in the middle of March 2020. All the staff were extremely friendly, courteous and helpful. Nothing was too much trouble. The breakfast was excellent - there was a range of Cambodian food on offer, which was delicious, plus Western style breakfasts too. We did not eat dinner at the hotel, because we walked into Siem Reap, where there many places to eat. It takes about 10 minutes or so to walk into town and there are also numerous tuk tuks available. The hotel pool was beautiful and the water temperature perfect. The room was comfortable, with a charming window seat. The only downside was a bit of a smell drifting up from the drains in the toilet. The hotel was quiet because of the onset of coronavirus, but this did not affect the quality of service, which remained polite and attentive at all times. Many thanks to all for a super stay. Simon & Clare…
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$60 - $93 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
48
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Claim Your Listing Frequently Asked Questions about Sarai Resort & Spa
Which popular attractions are close to Sarai Resort & Spa?
Nearby attractions include Kanell Dinner Show (0.2 miles), Pub Street (0.3 miles), and Georges Distillery Rum Tasting and Making Siem Reap (0.05 miles).
What are some of the property amenities at Sarai Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sarai Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sarai Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sarai Resort & Spa?
Conveniently located restaurants include Haven, La Kh'mere Poulart, and Spoons Café and Restaurant.
Are there opportunities to exercise at Sarai Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sarai Resort & Spa have airport transportation?
Yes, Sarai Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sarai Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Sarai Resort & Spa?
Many travelers enjoy visiting Angkor Archaeological Park (4.5 miles), Wat Thmey (Killing Fields) (2.4 miles), and Cambodian Cultural Village (2.8 miles).
Is Sarai Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.