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Heritage Suites Hotel

Near Wat Polanka, Slokram Village, Khum Slok Kram, Siem Reap 93101 Cambodia
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Traveler (1252)
Room & Suite (444)
Dining (138)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#74 of 530 hotels in Siem Reap
Location
4.4
Cleanliness
4.8
Service
4.9
Value
4.6
Heritage Suites Hotel is a sophisticated boutique retreat in Siem Reap, Cambodia. Located 20 minutes away from the majestic architectural relics of the Angkor temple, its grand colonial façade conceals the 26 intimate rooms and newly refurbished suites nestled amidst lush tropical gardens. The hotel, built in April 2007, is the embodiment of its owners’ commitment to old-fashioned hospitality, and redefines luxury with stunning architecture, personalized and attentive service, a host of culinary delights and comfortable, stylish rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycle rental
Archery offsite
Highchairs available
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Saltwater pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Bicycle tours
Water park offsite
Free airport transportation
Free shuttle or taxi services
Airport transportation
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, French, Filipino, Italian and 1 more
5.0
1,704 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Heritage Suites Hotel earns rave reviews for its spacious and comfortable rooms, complete with the luxury of private pools. The staff's warm and attentive service receives high praise, often with a shout-out to specific employees. Guests find the hotel's value exceptional, offering a personal and comfortable experience. The amenities, including the quality restaurant and pools, add to the satisfaction of many travelers. The hotel's cleanliness and tranquil colonial atmosphere are consistently highlighted, enhancing the luxurious ambiance.
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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1704Reviews6Q+A100Room tips
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Susan wrote a review Feb 20
Toronto, Canada28 contributions14 helpful votes
Great experience!! They upgraded our room to a suite. Great food in the restaurant. The pool was so refreshing on a hot afternoon with lunch specials and happy hour!!! Helpful, friendly and accommodating staff. So Theanith booked us great dinner reservations. Vuthy , our tuk tuk driver took us around town and waited patiently for us while we enjoyed ourselves. Thx Sinat!!! San our driver picked us up and drove us to the airport. A very safe and punctual driver!!! Would highly recommend you stay at Heritage Suites while in Siem Reap.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Safari39074897419 wrote a review Feb 16
4 contributions
Siem Reap was amazing city, with a lot of history and with Heritage suites you are gonna feel as a part of Anghor. Amazing hotel with amazing staff and service. I liked a lot and hopefully i’ll see you again one day. Food was outstanding and pool was great to enjoy. Thank you Heritage team
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ariana C wrote a review Feb 16
Zagreb, Croatia20 contributions5 helpful votes
+1
Hotel is perfect, they organized very nice dinner for Valentine’s day. Staff is very friendly and organized. They allowed us to stay one extra night because our flight was delayed for some extra pay. Pool and massage were great, and room was very big and comfortable. All recommendations for this hotel
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JaxBrown wrote a review Feb 4
Kimpton, United Kingdom24 contributions27 helpful votes
Stayed here for 5 nights (Residence Suite) and had a very comfortable stay. All the staff were incredibly friendly, polite and helpful. Tuk Tuks usually at gate to take you out. We liked to walk which was about 25 mins to night market area. Pool area beautiful and a good place to be for Happy Hour!! Would come here again happily
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Londonguy wrote a review Jan 2024
London17 contributions6 helpful votes
Highly recommend! Lovely rooms and wonderful staff. Sam picked us up from the airport very friendly and safe driver. Steven from reception (no this actual name but what he liked to be addressed as) was very helpful with recommendations for restaurants and things to see in the city other than Angkor Wat. Breakfast is A la Carte which was very good and quick. General service throughout the hotel is of the highest standard, i have worked in luxury hotels for nearly 20 years so notice all the small details that great great service. Thank you for a great stay in Siem Reap
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Santwana Bardoloi wrote a review Jan 2024
Guwahati, India2 contributions
I stayed in Heritage Suites Hotel for five nights from 11th January to the 15th. At the end of each day’s temple tour, my room ( Chan Thou), which was huge, felt like a nest of comforting silence. The green surroundings, the path leading to my room added to that feeling of solitude. I noticed other guests enjoying by the pool. For me, the jewels of the crown most certainly were the staff! Caring but unobtrusive and highly efficient, they were amazing! I would love to repeat my experience when I visit Siem Reap again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: The hotel restaurant has a somewhat dull menu. Might have to visit more exciting but inexpensive...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shay Meow wrote a review Jan 2024
Singapore, Singapore57 contributions17 helpful votes
+1
Airport to Check in - very hospitable We had a driver pick us up. He had bottles of water and cold towels to have us refreshed Reaching the hotel we were welcomed with pepper tea (Earl Grey with Cambodian pepper) also cold towels for refreshment Room We were welcomed by basket fruits that was easy to eat. Bananas, Longan, Mandarin oranges and apples. Bed was beautifully decorated “Happy 9th Anniversary” with roses and rose petals 🌹 There were 2 turn down services where they gave us some postcards and some lovely candles. They have a steam room so awesome for the early morning steam bath and before swimming in the pool. Heritage Restaurant Food was awesome left a review in their profile Tour guides I feel we had the best tour guide Mr Sothea and driver Mr Somedy. We may have done our back homework before going on the tour. Mr Sothea has given us more value with the history of Cambodia. His family and himself as a veteran soldier living it till today. We could see how the past between and present link to temples and mountains we were going to see. He is very clear in English language. He fulfills the fun facts of the building dimensions of the buildings and the moat around them. Very clear the year and event happened like a scholar knowing location of every line in the history book. Best of all emotifying the backstories of the buildings, carvings and statues, bringing them to life. We were like little kids listening in awe! Following every word and voice tonality to look forward to the next mind and emotion stimulation of the joys, the sorrows, passions and happiness like a mind movie. He is a good planner with the trips well thought out like a story board and always on top of what we’d do next. A very fit new grandfather who would climb every wall and “mountain” together with us. I just (want to) feel like every other tourist is envious of us having Sothea to be physically present, filling us up with education, leading us with smooth processes of every cognitive step. Executions you won’t see until you recollect and appreciate. Driver Somedy always have ice in his ice box and nice cold towels with Jasmine fragrance every now and then. Does his work quietly and hospitality in the background. Thank you Tourguide Sothea and Driver Somedy you guys had great teamwork to make our Phnom Kulen and Angkor Wat trip a fun one!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stacy V wrote a review Jan 2024
Savannah, Georgia6 contributions1 helpful vote
Heritage was a nice landing spot to recover from jet lag. The garden suite room was well appointed and much nicer than I expected. The pool area is very relaxing with wonderful poolside service. The breakfast was super good. The staff were very generous and attentive. The only reason I didn't give it a 5 star is because I believe their rates are out of line with the market average. The tours are not well priced and the transfer was contracted out to someone I could have hired for less with a nicer vehicle for the hour long drive. I ended up using Viator for tours which costed over 75% less than using their onsite service -- same goes with the spa services. They are priced way outside the market. I had the same level of treatmen at Mudita for $45 as opposed to Heritage charging $125.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vastjourney wrote a review Dec 2023
Sea Cliff, New York110 contributions65 helpful votes
+1
This lovely hotel is a vestige of Indochine. An old French villa serves as its main building. In the restaurant, steel supports recall the Eiffel Tower. Iron lamps of a breezeway evoke Paris. But the essence of Cambodia is here too. Lush tropical gardens suggest the rain forest. Buddhist chants from a nearby temple resound through the morning. Laughter and singing of children from an adjacent primary school fill the air. I loved my spacious, tastefully appointed suite, which included a plunge pool. Food was delicious; the staff warm, helpful, friendly. Really, I could not have asked for more.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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eternaltravel18 wrote a review Dec 2023
New York City, New York15 contributions6 helpful votes
We stayed at the Heritage Suites for 4 nights in one of the rooms with the private pool. Had an absolutely wonderful stay! The rooms are impeccably clean, quiet, and comfortable. We didn't end up using our private pool because it was a little cool for us :) What made a complete dream to stay here was the quality of service and the warm hospitality showered on us but the staff. Everyone was super friendly and warm. Welcoming us back with a smile and greeting us each morning by our names. There seems to be a sense of pride in their work and it reflects in the hotel and the staff. Would highly recommend the place!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$93 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage suites hotel relais and chateaux, heritage hotel siem reap, heritage siem reap
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
26
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HERITAGE SUITES HOTEL - Updated 2024 Prices & Reviews (Siem Reap, Cambodia)

Frequently Asked Questions about Heritage Suites Hotel
Which popular attractions are close to Heritage Suites Hotel?
Nearby attractions include Viti's English Speaking Private Car Driver (0.3 miles), Viti's English Speaking Private Tuk Tuk & Car Driver (0.2 miles), and Cambolac Art For The People (0.05 miles).
What are some of the property amenities at Heritage Suites Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Heritage Suites Hotel?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Heritage Suites Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Heritage Suites Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Heritage Suites Hotel?
Conveniently located restaurants include Pou Restaurant and Bar, Heritage Restaurant, and Peace Cafe Vegetarian Restaurant.
Are there opportunities to exercise at Heritage Suites Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Does Heritage Suites Hotel have an airport shuttle?
Yes, Heritage Suites Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Heritage Suites Hotel have airport transportation?
Yes, Heritage Suites Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Heritage Suites Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Siem Reap.
Are any cleaning services offered at Heritage Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.