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Empress Angkor Resort & Spa

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Empress Angkor Resort & Spa
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336 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Kuala Lumpur
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Definitely amazing value compared to hotels around the world. Staff is helpful and polite, just like most locals. Food is very affordable, we ordered a few of the local dishes, the taste is comparable to other local restaurants. The only problem is with our request for non-smoking room, the room offered to us is located on a smoking floor. There... More 

Helpful?
Thank myhotelfan
Torquay, Australia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for over a week and had 2 rooms for us and the kids. The food was terrible and service was slow to none existent in the Restaurant and Bar area. Buffet breakfast is included and the food labels all wrong, quiet funny to read actually as English is not there native language. The breakfast buffet's saving grace... More 

Helpful?
Thank Richard B
San Francisco, California, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were incredibly helpful and polite. The hotel was great. It was a little empty while I was there, but that created for a quiet, restful stay. The architecture was superb. The pool area was amazing as well. The buffet was ok, but since it was included in the cost, it was sufficient. They even had a musician play... More 

Helpful?
2 Thank DP-California
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Mr/Mrs. DP-California, Warm greeting from Empress Angkor Resort & Spa! I would like to say thanks you for speeding valued time with us to stay in our Empress Angkor Resort & Spa and also sharing your brilliant experience during your stay. It is our honored that you have given us high review. I am extremely exited to hear that... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

When booking a 5 star hotel I have great expectations and these weren't exactly met. We booked via booking.com and registered 3 children. Yet there were no blanket, pillows or towels for the 5 th person. Everyday we have to go to the reception for towels. It is indicated that you get a 20 % discount in the restaurant. But... More 

Helpful?
1 Thank Camilla K
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Camilla , On behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation. Regarding your complain about “We booked via booking.com and registered 3 children. Yet there were no blanket, pillows or towels for the 5 th person. Everyday we have to go to the reception for towels... More 

Hong Kong, China
Level Contributor
5 reviews
2 of 5 stars Reviewed June 17, 2016 via mobile

We stayed here for two nights. Spend two days by the pool and one day at the temples. The pool is great and was always basically empty. The cocktails are yummy. The food is the worst food I've ever had. We ordered room service the first night, it was basically inedible. Then we ordered French fries at the pool and... More 

Helpful?
Thank Shaines90
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Shaines90, Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . Regarding to Crap Food for room service and pool was check and try avoid about this... More 

New York City, New York
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 12, 2016

Based on the ratings on TripAdvisor I decided to stay at the Empress. I have very mixed feelings about this place. The hotel provides free shuttle service between the airport and bus station in Siem Reap. I had sent a request with pick up details at the bus and had requested confirmation. I did not receive confirmation, so I sent... More 

Helpful?
1 Thank Cora C
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Cora , Thank you for taking the time to provide your feedback regarding your recent stay with Empress Angkor Resort & Spa. behalf of our team, I would like to thanks for choose our Empress Angkor Resort & Spa to be your accommodation . Regarding to Food problem was check and try avoid about this problem could not happen... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2016 via mobile

We stayed at this hotel in Siem Reap for 3D 2N during our visit to Cambodia. Such a beautiful building with an amazing hospitality. Staffs were friendly and accommodating. 15 mins away by tuk tuk into town that would cost approx $3 one way. Such an excellent location to Ankor Wat, Bayon, and Angkor Thom. Would definitely stay there again

Helpful?
1 Thank Suganya S
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Suganya, Warm greeting from Empress Angkor Resort & Spa! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us good review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff.... More 

Singapore, Singapore
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

The hotel provided free airport pickup and drop-off services. Staff were always smiling and ready to help. Gym, sauna, pool and jacuzzi were free of charge and the breakfast was sumptuous. Some cons: the bed was rickety and the bathtub didn't plug properly. Overall a very good hotel. I'd recommend it!

Helpful?
Thank Joji M
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Joji , Warm greeting from Empress Angkor Resort & Spa! We would like to thank you very much for sharing your brilliant experience with our Empress Angkor Resort & Spa. It is our honored that you have given us good review. I am extremely exited to hear that you are immensely loving our best customer service of all our... More 

Kuala Lumpur, Malaysia
Level Contributor
86 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

Stayed here for 3 nites with the family to visit the historical sites in Siem Reap. The rooms were spacious and clean. The breakfast had many choices. The staffs are attentive and friendly. Located between the airport and the city. The major plus point for us is the free shuttle from and to airport also the free shuttle to the... More 

Helpful?
Thank aimantakkisah
ROUSDALY U, E-commerce at Empress Angkor Resort & Spa, responded to this review

Dear Mr/Mrs. aimantakkisah, Warm greeting from Empress Angkor Resort & Spa! More appreciated for speeding valued time with us to stay in our Empress Angkor Resort & Spa . We would like to thank you very much for sharing your brilliant experience. It is our honored that you have given us good review. I am extremely exited to hear that... More 

Phnom Penh, Cambodia
Level Contributor
7 reviews
5 of 5 stars Reviewed May 17, 2016

Nice services. Most of the services are included in the hotel fee. Relaxing environment with great decoration. Swimming pool is large enough to swim. The food is very delicious, especially noodle soup. The overview is perfect.

Helpful?
Thank LymengLM
ROUSDALY U, E-Commerce at Empress Angkor Resort & Spa, responded to this review

Dear Mr/Mrs. Lymeng, Warm greeting from Empress Angkor Resort & Spa! More appreciated for speeding valued time with us to stay in our Empress Angkor Resort & Spa . We would like to thank you very much for sharing your brilliant experience. It is our honored that you have given us good review. I am extremely exited to hear that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 

Additional Information about Empress Angkor Resort & Spa

Address: National Road #6, Opposite Cultural Village, Siem Reap, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range: $40 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empress Angkor Resort & Spa 4*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, HotelTravel.com, Odigeo and Asiatravel.com Holdings so you can book your Empress Angkor Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor
Hotel Style:
#74 Family Hotel in Siem Reap
#76 Luxury Hotel in Siem Reap
#87 Spa Hotel in Siem Reap
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