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Angkor Secret Garden Hotel

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Angkor Secret Garden Hotel
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261 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Pros: - The location of the hotel is good, where it is located 15 mins walking distance to Pub Street area. - The kitchen is open from 7am. If you are going to the Angkor Wat Sunrise trip (which departs at 5am), you can request the staff to prepare a packed breakfast earlier for you. Cons: - The condition of... More 

Helpful?
1 Thank ZhiHong
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hospitality, great people. Very friendly staffs and feels good to be there. The hotel has a good location where things are accessible. Room was clean, tidy and spacious. Definitely a good bargain for the money you pay.

Helpful?
Thank jonghao S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My friends and I booked this hotel for one night. Its cheap, it has clean rooms and the stuff is really really nice and friendly. They are really helpful, they helped us in every single question we had and their english is really good as well! I highly recommend to spend your time here!

Helpful?
1 Thank Paul W
Sun S, General Manager at Angkor Secret Garden Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Sun Seng (Management) More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff and a comfortable room. AC worked great and the room was nice and clean. It is a little hard to see the hotel sign from the street, but luckily I checked in during the day. Thank you for a very pleasant stay!

Helpful?
1 Thank Mevan R
Sun S, General Manager at Angkor Secret Garden Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Sun Seng (Management) More 

Level Contributor
3 reviews
3 of 5 stars Reviewed August 19, 2016

True to earlier reviews that I read at Tripadvisor, this hotel offers value for money coupled with great personalised service. They gave me packed breakfast on time whenever I went at unearthly hours for tours. Now the cons- * The room doors especially toilet doors were really in bad conditions * The restaurant was really irregular and I was confused... More 

Helpful?
Thank Tanmoy T
Sun S, General Manager at Angkor Secret Garden Hotel, responded to this review

Dear Value Guest, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Our reputation does not come easy. We work hard to bring out the best service to our client. We thrive to be number one hotel in this region. Thanks for letting us know. Best Regards Sun Seng (Management) More 

Amazon River, AM
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 4, 2016

The hotel itself was fine and I have no complaints about the conditions of the room, given the price I paid. My complaint relates to the hotel's tuk-tuk driver. From the moment he picked me up from the airport he was relentless in trying to get me to pay him to go on a tour, no matter how many times... More 

Helpful?
Thank TouristATM
Sun S, General Manager at Angkor Secret Garden Hotel, responded to this review

Dear Value Guest, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Our reputation does not come easy. We work hard to bring out the best service to our client. We thrive to be number one hotel in this region. So have substitute him from hotel to make sure that is issue won't happen... More 

Eilat, Israel
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed July 23, 2016 via mobile

A nice hotel. Room are clean. Good air condition.Basic brakfest in a nice garden. The staf are very help and kind. We use Mr.Rock by took took to take us to the Angkor Vat Tample and to the Tonla Sap lake.

Helpful?
Thank Barak B
Hangzhou, China
1 review
5 of 5 stars Reviewed July 12, 2016

The hotel staff was very friendly and always ready to help. We booked our Angkor Wat tour and airport shuttle through the hotel and were very happy with the service. The rooms were large and spacious and the hotel had a good restaurant in the garden.

Helpful?
Thank ellie381
Sun S, General Manager at Angkor Secret Garden Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Sun Seng (Management) More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016

The Angkor Secret Garden Hotel provided very comfortable accommodation with excellent service and attention to detail from the staff. Every enquiry/request was dealt with efficiently and enthusiastically (even down to providing a late breakfast following a sunrise trip to Angkor Wot!). A definite plus here is the Flying Yoga studio located at the Blue Indigo Cottage just beside the hotel... More 

Helpful?
Thank AngelaCL01
Sun S, General Manager at Angkor Secret Garden Hotel, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards Sun Seng (Management) More 

Surrey, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

The rooms; our room was spacious and clean. However the bathroom was very old and could definitely use updating or replacing the tiles on the walls, and the hot water was not particularly reliable. The room was good for what we needed, although sometimes the fan only worked if shaken a few times. In terms of service we found it... More 

Helpful?
Thank Annabel G
Sun S, Owner at Angkor Secret Garden Hotel, responded to this review

Thanks for the your value feedback. Your comment will keep me on my toes and help make my services better. I usually like to hear from customer in order to keep improving my service. I hope sincere you will give me some useful advise if you find anything wrong in my services so that I can correct it in future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Welcome to Angkor Secret Hotel is all about the Asian hospitality. We are traditional and yet contemporary, humble and yet proud of our origin and what is more important is that we are here to serve you! Angkor Secret Hotel consists of experienced and friendly people from the service and hospitality industry. In total, we have over 35 years of experience so rest assured we know how to please our guests. We believe that comfort and cleanliness are the most important ingredients in making your trip to Siem Reap a memorable experience and we do all of these with a smile. Angkor Secret Hotel has 18 spacious air-conditioned rooms that are equipped with hot shower, mini-bar and free internet access. If you didn't bring your computer along with you no worries, we have a computer room specially for you and the best of it all, it is FREE! So keep in touch with your family and friends and update your Facebook as and when you please. ... more   less 

Additional Information about Angkor Secret Garden Hotel

Address: No. 104 Group 07, Taphul Village | Svaydangkum Commune, Siem Reap 17000, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range: $11 - $20 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Angkor Secret Garden Hotel 3*
Number of rooms: 18
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