Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Royal Crown Hotel & Spa is conveniently situated 3 minutes walking just across the Siem Reap River from the bustling French quarter and Old Market and Pub Street. The building has retained the true colonial French characteristics. The hotel is just 10 minutes drive from Siem Reap International Airport and it only 10 minutes to reach the world heritage temple of Angkor. The Royal Crown Hotel & Spa there are two swimming pools, one saltwater, one freshwater, and full moon bar rooftop, restaurant available pizza order.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Royal Crown Hotel & Spa stands out for its prime location near Pub Street and local markets, which travelers appreciate for its convenience. Guests have called out the hotel's cleanliness and charming traditional ambiance, with a special nod to the relaxing wooden decor and French colonial style blended with Cambodian touches.
The spacious rooms receive accolades, although some guests note areas for improvement in maintenance. While opinions on value vary, the range of amenities, including multiple pools, a rooftop bar, and a spa, generally earn rave reviews from visitors.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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I am happy to write a view for this excellent hotel. The service was impeccable from start to finish. I would particularly like to thank Chanthy and Sorphora on reception and Lykim on concierge duty. They were all so welcoming, polite and kind as were all of the staff. In fact I didn’t want to leave and I would have been happy to stay there longer. There are two pools and I enjoyed the smaller pool and chatting and sharing beers with some interesting American guests. The rooms and indeed the whole hotel are fitted out with wood from the Coci tree. The rooms are spotlessly clean, well maintained and very comfortable. Elegant is the way to describe the rooms and the hotel generally. I found it difficult to leave the hotel as it is so comfortable and the service so good. There is also a great restaurant with equally excellent service. This is the best hotel I have ever stayed in and it was great value at £34 per night. The Royal Crown is positively regal and fully deserves the 5 star label. It is centrally located I would be more than happy to return here. In fact I intend to make another booking here at this fabulous hotel.
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Date of stay: November 2024Trip type: Traveled solo
Room Tip:Just enjoy the whole Royal Crown Hotel experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing & friendly staff/service. Extremely helpful with local knowledge & how much to pay for drivers etc. Perfect location, beautiful ground level pool & rooftop bar. Not too busy, great breakfast & restaurant food, both local & western cuisine. Felt clean & safe!
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyalCrownHotel Spa, General Manager at Royal Crown Hotel & Spa
Responded Oct 8, 2023
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
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Great hotel, fantastic location, 5 minute walk from the centre. Very clean, very kind and very helpful with every request. There is a spa that offers high-quality massages, in a clean and relaxing place, even if a little more expensive than the center it is convenient to go down in your bathrobe to have the massage and then return to your room. The only flaw, for us Italians, breakfast was a variety of Vietnamese and savory food, while desserts were very limited, but we didn't die of hunger, on the contrary 😂. I highly recommend it
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My friend and I recently stayed at this hotel and i was impressed. The reception area was big and stunning with dark mahogany wood everywhere. The rooms were big enough for the 2 of us and our room had separate single beds. The beds were very comfortable also i might add. The bathroom didn't appear to have a door and had 2 showers, one over a bath and one free standing one which seemed to get water everywhere - not sure if there is the need for 2 but i guess gave you options. The hotel/bedrooms had character which i really liked. At breakfast there was a decent amount of selection to choose from. The location of this hotel is perfect, just a couple of minutes walk to all the local markets, pub street, restaurants etc. There is a supermarket across the road which is very handy along with cash machines if that is something you require. Daily free bottles of water were provided in the room along with new towels too which was great! I would highly recommend this hotel if staying in Siem Reap.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyalCrownHotel Spa, General Manager at Royal Crown Hotel & Spa
Responded Jan 27, 2025
Thank you for taking the time to share your experience. We’re thrilled to hear that you and your friend had a memorable stay at our hotel. It’s wonderful to know that you appreciated the stunning reception area, comfortable beds, and the unique character of the hotel and rooms. We’re glad to hear the location was convenient for you, and that you found our proximity to local markets, restaurants, and amenities like the supermarket and ATMs helpful. We’re also pleased that the breakfast selection and the daily water and towel service met your expectations. We truly appreciate your recommendation and your feedback regarding the bathroom design. We will certainly take that into consideration for future improvements. Thank you again for choosing to stay with us, and we hope to welcome you back to Siem Reap in the future! Management Team
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Convenience stores and supermarkets are both a 1-minute walk away.
There are many restaurants around the hotel.
The Old Market and Night Market are within walking distance.
The location is very convenient.
The breakfast buffet has a limited variety, but they change it every day, and there is a live kitchen for eggs and noodles, so it's satisfactory.
It's enough considering the price, but the amenities in the room are minimal, and body soap and conditioner shampoo are dispensers on the wall, so women in particular will need to bring them from Japan.
It's hot, so I think it's convenient to have a pool.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:アメニティは持参するか購入
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We/I have stayed in this hotel twice in 2023. First as a family then as a solo traveler. The hotel is an older building but immaculately kept. Beautiful wooden floors in the reception area that are clean and polished more than once a day. The staff on every level cannot be faulted in anyway. The housekeeping outstanding at their job. Maintenance crew attended promptly to a couple of minor issues on any given time or day. Breakfast staff so polite and welcoming with a vast array of options. The reception staff very attentive, well organised, and extremely knowledgeable. They are able to arrange spa visits, transport, tickets, and not to just the common tourist sites but other out of the way places too. The security (?) staff very helpful, particularly assisting crossing the road and with vehicles departing the premises. The rooms are comfortable with efficient air conditioners. We stayed in both a suite and a deluxe room. 2 pools and both are well maintained and clean. One with a poolside bar and one without If you wish to stay in a deluxe room, please specify if you want a shower over a bath or a walk-in shower only. Just bring your own flannel/wash cloth/bath sponge with you or purchase from a nearby market. I would without hesitation stay at this hotel and I have no hesitation in recommending it either.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyalCrownHotel Spa, General Manager at Royal Crown Hotel & Spa
Responded Oct 8, 2023
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure why it's got a higher star rating than it has, it was like staying in a pricey hostel. To add we had 2 Australian skool groups staying which added to the torture. We picked this based on reviews, location and giant ibis bus pick up, all which I could have found elsewhere at the same price with less of the headaches. Noisy old building with a basic waste of time breakfast, which is usually something I can take or leave, but when I saw what they packed as our breakfast for our early temple tour, that was the icing on the cake, pathetic,seeing as they initially complained when we asked for it, when other reviews had said Brill things about the takeaway breakfast. Should not have wasted my time or theirs. What's more u have 2 pools on the street that are tiny with no worthwhile space, deceptive pictures And finally advertise non smoking, our second night, the cigarette smoke in the corridor was so bad that when we asked them to find out what was happening, and said it was the room across from us they did nothing. They asked us to move rooms at 11pm instead of the room at wrong. Brilliant customer service. Don't stay here there are lots of options around it doesn't live up to the reviews given.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyalCrownHotel Spa, General Manager at Royal Crown Hotel & Spa
Responded Oct 8, 2023
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
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Right now, I'm staying in this Hotel and fed up with the indifferent attitude of the staff. It is difficult to imagine nowadays but it is a fact that the Wi-Fi system of the hotel remains out of order. In the whole day, they provide only 1 Litre of water for two persons, and only two tea bags. There is no way you can get additional water, an additional tea bag or even an additional sachet of sugar. If you are a Vegetarian or a Vegan, you are doomed in this hotel. For Vegetarians and Vegans, there is not even a single option at all in their morning breakfast menu, the charges of which are clubbed in the room charges. Perhaps, they have yet to hear the words vegetarian and Vegan, or they want to thrust their food choices on their hotel guests.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:See the other options in the locality, which provide better facility and service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phan Phoeum, General Manager at Royal Crown Hotel & Spa
Responded Mar 22, 2024
Hi Acharykalkikrishnan, Greeting from Royal Crown Hotel and Spa! Thank you very much for taking your value time to share experience about your stay with us. I am sorry to hear that you had terrible experience. I am personally apologize for inconvenient causes. This is deeply upsetting news, as I have always made it my first and foremost priority to offer the highest quality service to my customers and to provide a fully satisfying experience to all. Please know that we take all constructive feedback very seriously and that I shall be launching an in-depth investigation of the incident immediately to ensure that they are rectified and urgently improved. I am very sorry to hear you mentioned the hotel staff as indifferent attitude. I will observe for the improvement. FiWi system is under update within these few days. The hotel changes all necessary devices such as switches and access points to offer better internet access to all our customers. I am personally apologize for inconvenient cause. Complementary water, tea and coffee are offered once a day. Mini bar in the room has two bottles of waters and other drinks. Refilled water can take from the restaurant. There are some vegetarian breakfast on the dishes and it is also possible to request the special vegetarian breakfast immediately at the restaurant. Please kindly accept this response of this is to convey to you my personal sincere apologies for any inconvenience you experienced. Hope you give a chance to let us serve you again in the future. Yours sincerely, PHAN Phoeum (Mr.) Email:gm@royalcrownhotel.com.kh
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Excellent hotel all round. - value for money - convenient location close to eateries and markets but away from the noise of pub street - well appointed spacious rooms, comfortable beds, - impeccable housekeeping - jet spray attached to the WC - separate bathtub and shower area - loads of channels on tv - 2 pools, spa onsite with reasonable prices after discount - two supermarkets right opposite, should you need to pickup essentials or snacks - rooftop restaurant - helpful staff - packed breakfast available upon request (in advance) when you have a sunrise visit to angkor
Improvement point: would have liked to have more vegetarian (eggless) breakfast options. Could just have bread and cereal as all rice and noodle dishes during my 5 days of stay, contained either meat or eggs. Tried speaking to front desk to place a request for vegetable fried rice but the lady on duty could not understand English.
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Date of stay: December 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Used to be very good, stayed here on previous occasions. Regrettably, don’t know if it’s to do with possible new owners, but needs to be avoided. There are plenty of better, and cheaper hotels in Siem Reap. Booked supposedly a “Deluxe king size room with balcony. Balcony was unusable due to noise from electrical equipment in hotel and overlooked staff accommodation and service area. For price paid, approx $100, you can get better accommodation in London, U.K. for same price . On contacting management they displayed a couldn’t care less attitude merely sending a standard response e-mail reply. AVOID, AVOID, AVOID !!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phan Phoeum, General Manager at Royal Crown Hotel & Spa
Responded Mar 16, 2024
Dear LanB802, Greeting from Royal Crown Hotel and Spa, Siem Reap Cambodia! Thank you very much for taking your value time to share experience about your stay with us. I am sorry to hear that you had terrible experience. I am personally apologize for inconvenient cause during your stay. This is deeply upsetting news, as I have always made it my first and foremost priority to offer the highest quality service to my customers and to provide a fully satisfying experience to all. Please know that we take all constructive feedback very seriously and that I shall be launching an in-depth investigation of the incident immediately to ensure that they are rectified and urgently improved. Please kindly accept this response of this is to convey to you my personal sincere apologies for any inconvenience you experienced. Hope you give a chance to let us serve you again in the future. Yours sincerely, PHAN Phoeum (Mr.) Email:gm@royalcrownhotel.com.kh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Siem Reap area.
PRICE RANGE
$39 - $54 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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