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Mulberry Boutique Hotel

Traveler (422)
360
Panoramas (45)
Videos (2)

About

#81 of 491 hotels in Siem Reap
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Set in the very heart of Siem Reap yet perfectly placed, the Mulberry Boutique Hotel is a quiet oasis. In true Khmer fashion, we would like to welcome you into our home with open arms. We take pride in following this tradition, as good hospitality and service comes from the Heart. Just like any cambodian family would, we are delighted to go great lengths to make sure you have a pleasant & comfortable stay with us. We also consider as a high priority to be environnemental responsible; we do limit our plastic consumption up to 90%, we support several NGO projects and different educational and healthcare programs all around Cambodia.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Pool / beach towels
Free breakfast
Bicycle rental
Free airport transportation
Conference facilities
Free internet
Wifi
Internet
Outdoor pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Poolside bar
Airport transportation
Fax / photocopying
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Pool view
Non-smoking rooms
Suites
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bathrobes
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Extra long beds
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Boutique
Languages Spoken
English, French, Japanese, Khmer and 1 more
Hotel links
Visit hotel website
606Reviews
5Q+A
100Room tips
Traveler rating
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Popular mentions
we stayed during a week and had an excellent stay, Very welcoming staff, "One stop shop" for organising the discovery of Siem Reap area, relaxing evenings, nice spa and excellent restaurant, walking distance from Market street.
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Review collected in partnership with this hotel
Hotel's Favorite
Mulberry made our visit to Siam Reap a memorable one! We wish we could have stayed longer. To begin with, we put it on our list thanks to the reviews on Tripadvisor. And when we started exploring options, we got rapid responses (with photographs) to our questions and concerns by email from Karl or his colleagues. In addition, they gave us very convenient options to block/cancel and pay. The property itself is beautiful and well laid out. Despite the limited area, they have created space for various amenities including a nice pool. The room we got was lovely, and perhaps better than how we had imagined. On the first night we heard some knocking noise and thought it may have been a lose fixture outside the building. The next morning, we merely mentioned it to the reception, and Pon - dropped everything else, and was off to fix it. It took them a day to fix a plumbing issue, but they were on the job and importantly kept us aware of the status. Staff (at restaurant, room service and transport) accommodated our requests with a smile and offered suggestions when we were in doubt. Awesome service! The reception helped us pick locations to explore in Siam Reap, and offered us a choice of a car or Tuk Tuk. They were also able to find us a guide like Mr Pich, who enthusiastically showed us the temples of Banta Srei & Bayon. I wish we had requested for him when we went back to Angkor Wat (for the second time), rather than find one at site! The property is in the middle of the town and hence is at walking distance from the shopping area on (& around) Pub Street. Although a few other reviews mentioned about noise at night, we barely felt/heard a thing at night. When we started walking around, we realised that the town is filled with many hotels / boutique options, and it would have be impossible to choose one without some help. Hence, we would consider it good fortune to have found and stayed at the Mulberry Boutique.
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Our stay was fantastic. We booked via the hotel directly and that gave us a free pick up (and drop off) at the airport and free laundry service. They were very helpful with planning our trip to Angkor Wat, even providing breakfast to go when we wanted to see the sunrise. I highly recommend this hotel, the very friendly staff and great service!
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The Mulberry Hotel was the best hotel on our trip to Asia! The staff was so helpful and friendly - we had lost luggage issues and they championed our cause for our whole stay. The breakfast food was fresh and delicious. The place is an oasis.
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+1
We loved our stay at the Mulberry Boutique Hotel. We had been searching for a while for a place to stay for our short stay in Siem Reap. I’m so glad we found this place in the Lonely Planet book. The attention to detail on service was amazing! I think I might have smiled the entire time I was there. All of the staff were incredibly helpful, happy and just lovely! Nothing was too much for them. Decor was beautiful. Classic, chic. Loved it! I wasn’t feeling well on our second day and there was some construction work going on across the street. Normally that wouldn’t bother me as we’d be out all day, but I had to stay indoors. My partner asked if we could move and explained the situation. We were moved a few hours later to another AMAZING room. No issue and no extra cost. The breakfast menu was varied and I wish I had stayed longer to try everything on the menu. It was that good! Any staff I spoke too spoke very good English. Airport transfers, trips and tuk-tuk were arranged by staff. The service was 5 star! They also have a Spa which we used - another fantastic experience! I would highly recommend this place.
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Response from Mulberry-Hotel, General Manager at Mulberry Boutique Hotel
Responded 6 days ago
Dear Marian, Thank you very much for your detailed and lovely review. We are extremely delighted to read that you loved your stay with us. With our extreme gratitude, Karl
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PRICE RANGE
$79 - $181 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
13
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