Maison Polanka
Upper East River Road, North of Wat Polanka, Siem Reap 93060 Cambodia
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
- Contactless check-in
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Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maison Polanka
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 601 hotels in Siem Reap
Location
4.8
Cleanliness
5.0
Service
4.9
Value
4.8
Maison Polanka is a collection of unique Cambodian houses offering hotel services in spacious tropical gardens. Set in the sprawling grounds of a family estate, the property hosts 6 luxury suites. Nestled in the heart of a local riverside village, close to the temples and the old market, Maison Polanka is a private Cambodian residence that will provide your stay in Ankgor with luxury and authenticity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Hiking
Horseback riding
Bicycle tours
Board games / puzzles
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Spanish, Khmer
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
18Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
Upper East River Road, North of Wat Polanka, Siem Reap 93060 Cambodia
Getting there
Rental CarsSee all Siem Reap rental cars
325Reviews2Q+A63Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
Unique and peaceful place, The real Cambodian hospitality, beautiful rooms with details, fantastic swimming pool and excellent local foods. We really recommend the place for everyone who want to visit Siem Reap.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Helpful
We had a wonderful 5 night stay at Maison Polanka. We had the garden house with 2 bedrooms, a lovely balcony and hammocks underneath. The gardens and design made this feel like an incredibly peaceful and private place, very different to the feel at bigger resorts. The location was good being right in the centre within an easy walk of the river and town centre area, or the hotel would organise a tuktuk within minutes. The pool and restaurant area is very well laid out and an extremely pleasant place to relax in the afternoon after sightseeing. We had dinner in the hotel 4 nights and the food was always high quality and mostly interesting and tasty local dishes, with a nice choice of international as well. Food and wine were also fairly priced given the quality. The staff throughout Maison Polanka (from the ladies in the restaurant to the team at the gate) were fantastic and friendly as well efficient and professional. They spoke good English and were always patient and good with our kids. We had a great time and would thoroughly recommend it. Stay here rather than a big resort.…
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Date of stay: April 2022Trip type: Traveled with family
Helpful
Response from Nathalie Saphon Ridel, Owner at Maison Polanka
Responded Apr 28, 2022
Dear William and family, it was a pleasure hosting you in our haven! We are so glad that you enjoyed every part of the experience at Maison Polanka and look forward to welcome you back.
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Had a fantastic stay at Maison Polanka. We stayed in a garden villa - 2 rooms. Was in a great location in the city. Staff were friendly and helpful. The place had good food (lots of vegetarian options for us). And i had a massage which was also great. Would highly recommend.
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Date of stay: April 2022Trip type: Traveled with family
Helpful
Maison Polanka exceeded our expectations in every way possible and we had some high expectations from this property based on the reviews and the photos. Trust me the pictures do not do justice to the property, their stand out service and attention to detail. We went in the absolute low season and the resort was kind enough to upgrade us to a larger room. What really impressed us was the fact that despite being the only guests on the property the place was run with absolutely no compromise. Every morning the poolside was carefully prepped with towels and straw hats stylishly placed on every single pool lounge, every evening the pathways were lit with lanterns and the restaurant was prepped for dinner (even on days when they knew we were eating out), there were cold towels waiting for us at the gate every time we came in to the resort, the tuk tuk was always stocked with cold water and cold towels in an ice box. The service and staff were warm, discreet and intuitive. The rooms and grounds were stunning, the gardens were lush and well tended to. And our room was splendid. The rooms are beautifully curated with excellent furniture, fabrics and art while still retaining the charm of a well kept home. Our large outdoor living over looking the pool and gardens was a highlight. Enough cant be said about Maison Polanka , it needs to be experienced ! The only suggestion I have is that they can improve their lunch and dinner menu, but then again Siem Reap has great options for eating.…
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Date of stay: June 2020
Value
Location
Service
Room Tip: The green room was superb .
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Helpful
Response from Nathalie Saphon Ridel, Owner at Maison Polanka
Responded Jul 10, 2020
Thank you Sudeep for your kind words!! It was an absolute pleasure to host you and your family. We really hope to be able to welcome you again in the near future. Warmest regards from the whole Maison Polanka Family
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From the moment you arrive to the moment you drive out of the gates, this experience could not be better. Personal, intimate and above all Cambodian. The food rivals any restaurant you would visit in the city. There is no where more tranquil nor relaxed. Everything can be arranged by the hotel, and there will be trips and temples that you will not have discovered on your second or third visit to Siem Reap. Personally I think that as an escape from Phnom Penh this is the perfect getaway with no need for excursions or restaurants, just spend a few days here, then probably extend your stay. A personal thank you to Thea and her team for giving my family an I a perfect mini break. PS. Stephanie is still talking about her massage!
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Date of stay: June 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Thea Domecq, General Manager at Maison Polanka
Responded Jun 11, 2020
Dear Steph, Daniel,Malis, Caspar and Bong, It was an absolute pleasure having you all here with us in these hard times. We already miss you all especially your two little ones that couldnt be more adorable and lovable! Glad to hear Steph enjoyed her massage, our masseuse is an artist. The Maison Polanka family wish you the best of luck in your future endeavors and really hope to see you all very soon. Take good care of yourselves. Warm wishes! Maison Polanka Family
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Maison Polanka is paradise! We spent five nights in the Yellow Suite, and it is so quiet and tranquil we felt like the only guests at the hotel. The quality is evident from the decor, the food and the service - with everyone going above and beyond to ensure we had a once in a lifetime experience. We came back hot and tired from temple hopping each afternoon, and spent the rest of the day in the stunning pool, and honestly didn't want to leave. We would go back in a heart beat, and highly recommend!
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Date of stay: February 2020
Rooms
Cleanliness
Service
Helpful
Response from Nathalie Saphon Ridel, Owner at Maison Polanka
Responded May 17, 2020
Dear Katherine, Thank you ever so much for coming to stay with us. It was an absolute pleasure to be able to host both yourself and your mother. I will make sure to pass on your message to the whole team and we all hope to see you very soon. Warm regards, Thea GM
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In the middle of Siem Reap there is this fine, quiet place to relax and reflect all the impressions from the long Angor days. Mainly managed by women with a big heart and a fantastic sense of serving their guest.
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Response from Nathalie Saphon Ridel, Owner at Maison Polanka
Responded Mar 7, 2020
We were delighted to host you in our haven, share our passion for hospitality and provide you with the perfect place for relaxation during an intensive cultural stay.
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This hotel is total paradise, I hope to go there in the afterlife. The service is perfect and always in anticipation of every desire. The decoration and garden is tropical paradise. The food is fantastic (I’m French, trust me) and the atmosphere is calm and beautiful. Probably the best hotel I’ve been to in my life (I’ve been to hundreds) and worth detouring your interplanetary journey by a few light years. Thanks for these beautiful few days.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Nathalie Saphon Ridel, Owner at Maison Polanka
Responded Mar 7, 2020
Dear Philippe, your comment leaves us speechless. Beautiful places attract beautiful souls - consider yourself part of our family. We are honored to host such heartfelt guests and hope to see you again in this life or in the afterlife.
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+1
We stayed 3 nights at this boutique property in January 2020 and loved it. Excellent location, beautiful grounds, superb staff, lovely restaurant, nice touches. We stayed in the green room, which was quite large with beautiful simplistic local decor, and a huge private deck with coffee/tea/fruit/refrigerator. There appear to be several nice modern hotel properties in town, but this place is more special. We loved the traditional wooden houses - with a lot of interesting history of the property - but with modern amenities. The staff was super attentive and helpful in every way, coordinating an activity itinerary ahead of time, and booked daily tours (temples, circus, spa, biking). There are nice little touches throughout the property, like spa scrubs in the bathroom, hats and wraps by the pool, local artist recommendations, ear plugs provided when music from wedding and funeral services at the nearby temples went long into the night (which I actually found to be charming and interesting to hear the culture), and we loved the use of the traditional bikes to very easily access locations in town (though tuk tuk taxis were just as easy, and could even walk). We very much enjoyed the charming restaurant for breakfasts, and a few lunches and dinners - they even stayed open late to accommodate a dinner for us - and packed a beautiful picnic breakfast and great coffee for our early morning tour. Overall, this property exceeded all our desires. The hotel and spa staff were amazing! I can't wait to visit again someday.…
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Date of stay: January 2020
Value
Service
Sleep Quality
Helpful
Response from MaisonPolanka, Reservations Team at Maison Polanka
Responded Feb 10, 2020
Dear Amanda, We are pleased to learn, that you enjoyed your time with us and would like to thank you for sharing your experience. With pleasure I shared your kind words with the team ! We look forward to welcoming you back to Maison Polanka. Best regards, Hugo
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We spent five idyllic days at Maison Polanka. It was an oasis of calm, peace and serenity in the bustle of Siem Reap. The suites are beautifully arranged, marrying modern design with local orignal artwork - uniquely designed by the owner Nathalie. The grounds are spacious, and the pool a dream after a day of visits. The manager, Thea, provides invaluable advice on how to time visits to each Angkor temple to avoid the crowds. She arranged for every aspect of our trips: guides, tuk tuks, dance performance, bike ride in the countryside, massage on the premises,.. The staff is always kind, helpful and trying their best to accommodate every request. Oh, and I forget the food! A memorable trip!
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Date of stay: December 2019
Value
Location
Service
Helpful
Response from MaisonPolanka, Reservation Team at Maison Polanka
Responded Jan 31, 2020
Dear Francois, It's such a pleasure reading your wonderful feedback. I will make sure to share your motivating words with our entire team! We are looking forward to hopefully welcome you back again soon. In the meantime we wish you all the very best and send you warm greetings from Maison Polanka! Best regards, Hugo
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PRICE RANGE
$275 - $278 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
5
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Claim Your Listing Frequently Asked Questions about Maison Polanka
Which popular attractions are close to Maison Polanka?
Nearby attractions include Viti's Tuk Tuk & Car Driver (0.3 miles), Angkor National Museum (0.3 miles), and Angkor TukTuk Driver (0.3 miles).
What are some of the property amenities at Maison Polanka?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Maison Polanka?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Maison Polanka?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Maison Polanka?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Maison Polanka?
Conveniently located restaurants include Slek Morn Restaurant, Heritage Restaurant, and Peace Cafe Vegetarian Restaurant.
Are there opportunities to exercise at Maison Polanka?
Yes, guests have access to a pool and yoga classes during their stay.
Does Maison Polanka have airport transportation?
Yes, Maison Polanka offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Maison Polanka located near the city center?
Yes, it is 0.3 miles away from the center of Siem Reap.
Are any cleaning services offered at Maison Polanka?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Maison Polanka?
The staff speaks multiple languages, including English, Spanish, French, and Khmer.