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Starry Angkor Hotel

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45 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 3 weeks ago via mobile

Lots of issues with this hotel. The hotel turns off Internet access each night from about 6pm to 8am and blames the Internet provider each time. Staff have very limited ability to understand English. Hotel is not close to anything and have to tuktuk to and from for everything unless you like to hide in your room without Internet. Bathroom...

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Helpful?
Thank Robert S
Starry Angkor H, Front Office Manager at Starry Angkor Hotel, responded to this review

Dear Robert S, Greeting from Starry Angkor Hotel! Thank you for taking the time to share your value feedback/opinion regarding your recent stay at Starry Angkor Hotel. I am truly sorry that your stay at Starry Angkor did not meet your expectations. Immediately after receiving your feedback I've notify my team about it and check all the concerns you have...

Reviewed 3 weeks ago via mobile

Definitely not a 4 Star Hotel by any standards. I would not recommend using this Hotel at all. Save your money and stay somewhere else. Firstly NO Bell Boy to collect our luggage on arrival at the Hotel we had to bring our luggage from the bus into Hotel Foyer. Beds are very hard and not comfortable. Turn WIFI/Internet  off...

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Helpful?
Thank Kym U
Starry Angkor H, Front Office Manager at Starry Angkor Hotel, responded to this review

Dear Value Resident, Firstly, thanks for your choosing our hotel during holiday in Siem Reap. With regarding to your commented/complaint above we did understood your feeling about that case and we are happy to expect your complaint due to some case we know that we could not provided as excellent service to all clients and reached their expected on service...

Bombay
Reviewed September 30, 2016

We were a group of girls who stayed here for 2 nights as we had come to visit the Ankor Wat. Reasonable Hotel with good amenities for what you pay and reasonable good breakfast. The bed and pillows were comfy and so were the in-room amenities. The rooms are fairly large as we were in triple sharing and still had...

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Helpful?
1Thank kashBombay
Starry Angkor H, Front Office Manager at Starry Angkor Hotel, responded to this review

Dear Madam. KashBombay, Warmly greeting from Starry Angkor Hotel, Starry Angkor Hotel as your accommodation during your holiday in Siem Reap, Cambodia, and we really appreciate for taking the time to share your kind high recommend and great review about Starry Angkor Hotel on (https://www.tripadvisor.com/Hotel_Review-g297390-d2407023-Reviews-Starry_Angkor_Hotel-Siem_Reap_Siem_Reap_Province.html). We are a really great pleasure to find that you have had a memorable stay...

Reviewed August 6, 2016 via mobile

We've enjoyed our stay. Very friendly personell. Nice and very big room (we had double corresponding rooms, very pleasant for our familiy of 5). All small issues were solved very correctly and with a big smile! Nice pool and city centre is easy to reach by tuktuk.

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Helpful?
Thank Nootje76
Starry Angkor H, Front Office Manager at Starry Angkor Hotel, responded to this review

Dear Mr & Mrs. Nootje, Greetings from Starry Angkor Hotel! We are delighted that you had a pleasant stay with us and we are certainly most encouraged by your comments. More importantly, thank you for sharing your experiences so that others will also want to visit Siem Reap and want to stay at Starry Angkor Hotel. Best regards and enjoy...

Phnom Penh, Cambodia
Reviewed July 18, 2016 via mobile

I've been there sometime ago last month with friends, the hotel located in downtown of Siem reap and 4 star level in the industry. Great service provided by all ground staff and management, we have enjoyed our truly experience there, will be back again.

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Helpful?
Thank KellyChanDara
Starry angkor H, General Manager at Starry Angkor Hotel, responded to this review

Dear Mr Kelly On behalf of my team i wish to thanks you for the positive comments via tripadvisor. your reviews make us more confident to applied to all guests services and to tract that position under stability and quality. we do hope to welcome you back here as home away from home. Thank You Sam

Kuala Lumpur, Malaysia
Reviewed June 4, 2016 via mobile

My 2nd trip to REP but this time with co-workers. We took a package and the hotel was here. It was okay. Spacious room, Asian breakfast and friendly staff. The AC was annoying though as it doesn't really get very cold, in short it's always hot. The toilet was spacious too and the beds are nice. During our stay, there...

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Thank Floidavid
Davao City
Reviewed March 22, 2016

Starry Angkor Hotel in Siem Reap is a hotel with big and clean rooms. However, buffet breakfast served during our 5 days and 4 nights stay were all the same; not so many variety of foods. They also served the same types of breads were the same which made us feel not so excited to eat our breakfast. I hope...

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2Thank Kristine_Khen
Hong Kong
Reviewed October 24, 2015

I've stayed at this hotel for 3 nights. The room was on the 1st floor and it was very small comparing to the hotel I've stayed in Phnom Penh. My windows were facing a balcony and I could hear people hammering upstairs every day as well. There were holes on my pillow cases and bedding. I saw cockroaches in my...

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Helpful?
Thank francescalam
starry a, Front Office Manager at Starry Angkor Hotel, responded to this review

Dear Ms. Francescalam, Greetings from Starry Angkor Hotel! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. In regard to the review posted on your site on October 24, 2015, we immediately conducted a full observation in order to address the issues. During your holiday, you stayed...

Bucharest, Romania
Reviewed April 4, 2015

I don’t know the Cambodian hotels standards so I cannot make a ranking but I consider this one to be just ok. The room was very large, it was clean and I think it was for the first time I got a room with both shower and bath tub. Which was convenient as the shower drawer was not very good...

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1Thank InaTatiana
Bucharest
Reviewed March 19, 2015

The room was spacious and clean. The air conditioning was noisy, but absolutely necessary. The bathroom was a nice surprise, with both shower cabin and tub. The breakfast was poor: most of the options were Asian, not many European dishes. Although I am willing to try new foods, I just can't have soup or rice in the morning. It was...

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Helpful?
Thank Mihaela80
starry a, Manager at Starry Angkor Hotel, responded to this review

Dear Ms. Mihaela, Greetings from Starry Angkor Hotel! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about the sound of the air conditioner in the room and the breakfast during your stay with us and we will strive to improve with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Starry Angkor Hotel,Located in Siem Reap, Starry Angkor Hotel is a 5-minute drive from Angkor National Museum. It features an outdoor swimming pool, 2 dining options and air-conditioned rooms with free Wi-Fi.Starry Angkor Hotel offers free parking, and is a 15-minute drive from the Cambodian Cultural Village and Angkor Wat. Tonle Sap Lake and the Floating Village are a 20-minute drive away.Rooms come with wooden flooring and have plenty of natural light. All are fitted with a cable TV, personal safe and minibar. A bathtub with separate shower class, hairdryer and toiletries are in the bathroom.Guests can work out at the well-equipped fitness centre or shop at Starry Mart. With a 24-hour front desk, the hotel provides currency exchange and car rental services. Ticketing services are available at the tour desk.Open for all-day dining, Starry Restaurant serves a variety of Khmer, Western and vegetarian dishes. A Halal menu is available as well. ... more   less 

Additional Information about Starry Angkor Hotel

Address: No. G4, National Road 6 | Banteay Chas Village, Sangkat Slorkram, Siem Reap 17255, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range: $41 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Starry Angkor Hotel 3*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#155 Spa Hotel in Siem Reap
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Questions & Answers

Questions? Get answers from Starry Angkor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the Hotels and Houses in Ankor are not more that 3 stories”
 of 5 bubbles kashBombay, Sep 30, 2016 | Read review
“Since the hotel locates in an alley about a hundreds meters from the main road there is no problem from the traffic at night.”
 of 5 bubbles Kriangc, Sep 16, 2014 | Read review
“Avoid big parties of Korean tourists, they are noisy !!”
 of 5 bubbles Hallasbridge, May 17, 2013 | Read review
3 of 3
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