I visited herein December 2019 and stayed for 11 nights in one of the poolside villas. I have to say, the room was amazing, the pool area was fantastic and I had the most wonderful time. After traipsing around Angkor Wat all day, it was wonderful to come back to such a peaceful and serene setting for a decent rest. I've recommended this resort to nearly all my friends since my return and I can't wait to go back there one day. Across the road from the resort there is a shop and two cafes, so you don't even have to go far for a cup of coffee or some local cuisine. I have nothing negative to say about this place. I loved it.
I have visited Siem Reap on Water Festival and Check in this hotel (Room 212) and first day air conditioner is going to happened, Normally only housekeeping know everything about room before ask customer to check in but i don't know what kind of service of this hotel that ask customer to check in with terrible air conditioner? So they don't test before ask customer to check in or what?
Stayed at this little gem for 2 weeks. Such a shame no tourist visiting. The villas are large and set out as though it is a little village. The pool is large unlike some hotels in Siem Reap. The breakfast has a good selection. Unfortunately due to no tourists the hotel had to close most of the restaurants and had to finish staff. This is such a shame as the staff can not do enough for you. Thanks to everyone who helped us to return and book in again due to the cancellation of our flight, I do hope the tourists return soon as its such a shame to miss out on a good hotel and beautiful country.
This place was pretty nice. The villas are situated in a square around the pool (that was massive), and the restaurant. There really isn't anything within walking distance, but the resort had everything I wanted on the grounds. The staff were all great, and the room was spacious. Planning to go back this summer.
Danin is very good for the services alway smile warm welcome me all the time i love to stay there hitel ｓｏｋｈａｌａｙangkor hotel ・please stay in this hotel if you lkie very nkce olace in siem reap cambodia
Liked · Meeting at the airport😻👍🏻👍🏻👍🏻. Very helpful staff👍🏻, quick check-in, incredibly green and quiet hotel grounds, it seemed that you were the only one in the whole hotel😻 And what kind of breakfast? Many thanks to all the hotel staff ******** No cons
The poor experience started after a tedious 30 minute check in process when we were shown to our rooms at 16:45 (4:45pm) and the door opened and the room was in an awful state. We were told to wait just 20 minutes and it would be in order. 20 minutes later still untouched. We had to call the front desk twice and wait another 20 minutes before anyone came to clean the room. The room: The rooms are decisively old (and as a european I don’t usually mean that in a bad way, but in this case I do). A single bedside plug, extremely poor internet connection, everything soft is stained and every hard surface is scratched. I won’t even go into detail about the bathroom, but it wasn’t pleasant. Service: this is where the resort seriously looses points. Unfortunately my friend fell sick and we had to spend a whole day in the hotel. I tried to call room service food and it never arrived. When we wanted to go to the hospital we called the front desk to send a golf cart (advertised as a complementary service) to help pick us up from the room, same as the food it never arrived so we asked our driver to pick us up directly inside the resort but despite his protestations about picking up a sick client the hotel wouldn’t let him in. What’s more the room which wasn’t cleaned when we first arrived wasn’t cleaned a second time the second to last day, whereas our friends room was. F&B: 1. Complementary breakfast: a massive overcrowded free-for-all buffet with a fair amount of queue cutting and pushing occurring. One day a waitress took our order for coffee but the rest of the time we just had to get it ourselves. Also no western breakfast food to be seen besides broiled spam and two types of cereal. Noodles weren’t bad if that floats your boat though. 2. Poolside bar: waiters were willing to bring your order, just not to come take it. Paying was horrid, the first day they told us it was too late (at sunset) to charge it to the room and they only take cash and when I tried to go collect money from the room the waiter tried to follow us the entire way to our door. We eventually managed to charge some things to the room and when check-out came, of course, it didn’t add up. When I pointed it out the front dest was unable to produce receipts and it took 30 minutes to set it straight and check out! Pool: this is a massive part of staying in an out of town resort and the pool itself isn’t bad, but the sunbeds are all, without exception dirty with tree sap and bird excrements and every other towel is frayed or bloodstained (yes, I had to trade in 2 bloodstained towels). The blaring Chinese pop music (why??) was salt on the wound. All-in-all, at least it wasn’t very expensive but it was aweful. Go to Cambodia, go to Siem Reap, but stay in another hotel.…
I was originally booked into the Sokhalay Residence, the hotel connected with the resort. However, there was an odor in my room, and after talking with the management they decided to upgrade me to the resort. What an amazing and unexpected experience! The resort has a lot of character, and you're actually made to feel from the layout and the gardens that you are outside the city in a remote tropical location. My room was spacious, clean and had a lot of charm. My room was also on the second floor and had a balcony that overlooked the pool area; so the pool was very accessible from my room and a nice place to spend the afternoon. The restaurant was also a treat. Of course you get the complimentary breakfast which was a buffet of Western and Asian dishes. However, in the evening you ordered a la carte. I was very impressed with the food I was served. The hotel staff were also fantastic; they really wanted to make your stay enjoyable and stress free. If you had any need you just had to let them know, and they were on it. The only recommendation that I'd make is that they upgrade the equipment in the gym; it was old and some of it was broken, but otherwise I was very pleased with the resort.…
I recommend the Sokhalay resort for a restful stay. You should stay I the resort side near the beautiful pool surrounded with palm trees, and we're the Khmer style bungalows are spacious with bathtubs and where each room has its own small living room. The staff is very friendly. We will return
Stayed here for a few days over New Year, lovely welcome and fantastic service from the airport to our room. Our villa was lovely, spacious and clean - just wish we would have had a pool view. Breakfast was lovely - lots of choice Pool staff very nice and service always with a smile My only downside and its not really a fault but the bed was too hard and gave me back ache. Other than that lovely service and hotel and the buggy which picks you up and takes you to reception is a lovely touch. You can get this any time but we walked back most times as it wasnt far. Would stay again but would want a pool view.