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Karavansara Retreat & Residences

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#127 of 330 Hotels in Siem Reap
Certificate of Excellence
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1 room 2 adults 0 children
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Karavansara Retreat & Residences
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335 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Seattle, Washington
Reviewed 2 weeks ago

The hotel overbooked. So despite us booking and already pre-paying 2 months in advance, when we showed up on New Year's Eve, my family didn't have a room. The hotel staff proceeded to make us wait 2 hours, while they tried to book a cheap replacement. It was only when I said I'd personally pay for a more expensive replacement...

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Helpful?
1Thank Tony P
Karavansara-SR, Manager at Karavansara Retreat & Residences, responded to this review

Please accept our apologies for the bad experience. We wish you the best on future travels.

Reviewed 4 weeks ago

Me and my boyfriend stayed at this hotel for just two nights. The hotel is just few minutes away from the main street. The room was clean and charming although we had a little guest one night making noise. It was a gecko but it is pretty normal there and they are harmless. The staff was very helpful, they have...

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1Thank Stefania G
Reviewed November 29, 2016

I stayed at Karavansara Retreat for 2 nights. Overall, the hotel is very nice. Good location, easy walk to the Old Market and Pub Street area, but tucked away in the Wat Bo area east of the river. Nice clean room with a big bed and a patio. Rooftop pool is lovely. The only complaint is due to the location...

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1Thank Jameelwinter
Hong Kong, China
Reviewed November 16, 2016

the place is very convenient by the river, with restaurant and shops around. you can walk to/from a lot of the places from here, the old market and pub street are just nearby. i will certainly stay here again next time i visit.

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2Thank vickylihk
La Linea de la Concepcion, Spain
Reviewed November 10, 2016 via mobile

We were planning to stay in Kravansara during our whole stay in Cambodia. We booked a pick up from the airport and a few minutes into our journey we realised the driver was drunk. He openly told us that he had been drinking in a wedding all day and was more than capable of driving a car. We got into...

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2Thank m0nika300
Reviewed October 26, 2016

We liked to stay there, the price is fair, the hotel is central (you won't need any tuk tuk to go to the center and pub street, just cross the bridge). The rooms were clean and charming with a nice colonial design. I liked the bathroom also. We often stayed at the rooftop pool at night and the staff was...

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Thank Jerome J
Phnom Penh, Cambodia
Reviewed October 11, 2016 via mobile

It's my second time here and this time I come with my friend and my husband. We booked 3 rooms and only 1 room is ready and the rooms we booked is full so they move us to apartment side which had 2 bedrooms but one room is single bed. We spend 2 nights there and no one come to...

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Helpful?
Thank gummybear18th
Karavansara-SR, Manager at Karavansara Retreat & Residences, responded to this review

Thank you for staying with us. This month has been very busy and we found ourselves overbooked. We appreciate your flexibility in staying in the high end apartments that we also manage across the street. We will do our best to make your trip even better next time. Cheers.

Dublin, Ireland
Reviewed September 14, 2016

Stayed here for 3 nights, staff are very friendly but facilities leave a lot to be desired. I wouldn't stay here again i think there is better value for money. WiFi in rooms wasn't great, TV never worked and was never fixed. I booked a tour through the resort for a tour of angkor wat but his english was pretty...

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Thank Jason F
Reviewed September 7, 2016 via mobile

This is a lovely little haven in the heart of busy Siem Reap. It's far enough away from Pub Street and the markets to allow some peace and quiet, but also close to make them easily accessible. The rooms were super clean and the staff absolutely lovely and very accommodating. We had breakfast included and that was also great. We...

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1Thank Lorna W
Singapore, Singapore
Reviewed August 24, 2016

This hotel is one of the nicest I have tried in Southeast Asia. Very nice rooms, very pleasant common areas, located rather close to the city center. The staff is extremely helpful and sincerely nice. The food service is very nice also. Some mosquitoes in the open-air common area...which I guess is very hard to avoid in this part of...

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Helpful?
Thank JjooRod
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Karavansara Retreat and Residences is unparalleled — a world cultural heritage site, a beautiful natural environment, award-winning architectural design, exceptional service and a small number of rooms to ensure exclusivity and privacy. The ethos of Karavansara is founded in the sophisticated luxury that is afforded by attention to the smallest details. Come join us for an enriching, enlightening and rewarding 'lifestyle' experience that will make this the holiday you will always cherish. Comfort, convenience, relaxes and delicious are the hallmarks of Karavansara Retreat and Residences. ... more   less 

Additional Information about Karavansara Retreat & Residences

Address: Street 25, Archa Sva Road, Wat Bo Village | Salakamroeuk Commune, Siem Reap 17259, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range: $30 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Karavansara Retreat & Residences 3.5*
Number of rooms: 23
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Also Known As:
Karavansara Retreat And Residences
Karavansara Retreat & Residences Hotel Siem Reap
Hotel Style:
#47 Romantic Hotel in Siem Reap
#52 Family Hotel in Siem Reap
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Questions & Answers

Here's what travelers have asked, with answers from Karavansara Retreat & Residences staff and other travelers.
5 questions
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Questions? Get answers from Karavansara Retreat & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the second floor are likely quieter”
 of 5 bubbles Jameelwinter, Nov 29, 2016 | Read review
“3 bedroom apartment has refrigerator, washing machine (very old) & oven. 1 double bedroom, 1 double bedroom with bathroom, 1 Twin bedroom.”
 of 5 bubbles chaoi2016, Aug 2, 2016 | Read review
“go for the apartment hotel suites...hotel rooms on the ground floor are not recommended”
 of 5 bubbles , Jul 23, 2016 | Read review
“I hope my review is fair and balanced and helpful to management.”
 of 5 bubbles daventurer, Apr 20, 2016 | Read review
“We stayed on ghe street level, easy access but a little bit noisy”
 of 5 bubbles parisian62, Feb 24, 2016 | Read review
5 of 5
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