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Jasmine Family Hostel

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Jasmine Family Hostel
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195 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Metro Manila, Philippines
Reviewed 2 days ago NEW

We arrived late and it was dark, there was a mosquito net in the reception which was odd. Our room had a nasty smell when we got there so we left ate dinner and when we got back, the smell was gone. The triple room was an okay size, not too small but not too big also. AC was good,...

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Helpful?
Thank Calai85
Siem Reap, Cambodia
Reviewed December 14, 2016

I have stayed at Jasmine Family Hostel three times now. I have no reason to look anywhere else. the staff are all very friendly and the owner can often be met working together with his people. His English is very good and he is one of the most sincere and honest people I have ever met. Their menu is awesome....

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Helpful?
Thank chorizen
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

thank you very much for your recommendation our hostel and urged my staff and me want to work longer with tourists service even harder still want to work more with tourists even fell tiring day and hope to see other time i will give you special discounts for our jasmine family hostel clients

Reviewed December 14, 2016

You get what you pay for. Average hotel with pool. Has hot/cold water. Provides tissue, towel and soap. Location is far from pubstreet/night market. You have to ride a tuktuk which costs $3 per way. Breakfast consist of egg with bread and coffee/tea. They also sell affordable but good food.

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Helpful?
Thank Ly M
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

thanks for your comments and hope i can build one more hostel in the center of pub street name kunn jasmine and hope you can stay with us next time

Reviewed December 1, 2016 via mobile

Hotel is near centre, maybe 10 mins walk. Rooms are terrible. We had three beds and we couldn't pass over our baggage. And it wasn't clean. I gave three stars because of swimming pool and very kind staff. That is all. Bathroom horrible.

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Thank Dragana S
Reviewed November 12, 2016

Good value for the money 15 min walk from the pubstreet, transfer from and to the airport, had a package 4days/3nights, tour very interesting, have enjoyed a lot, good tuk-tuk hostel driver - speaks english one can enjoy pool in the afternoon,

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Helpful?
Thank Iwona S
San Francisco, California
Reviewed October 28, 2016

I sent them at least 4 emails to the 3 addresses on their website asking about tour arrangements. Never received a response. Too bad, had a few good reviews. I found an alternate place that was 100% responsive to emails and once there took care of me.

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Helpful?
Thank Arthur415
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

sorry was happening about email reply and i got everything and reply really quick unfortunately on those day i did not have email and all my guests email was gone and someone stole my laptop and so i lost everything and next time i promise giving you special for tours and cheaper

Haarlen
Reviewed October 22, 2016 via mobile

The hostel is clean, Our room was spacious and the airconditioning worked fine. The hostel is in an alley of the main street. The swimningpool is clean and big enough to relax. We had no problems with people making a lot of noise in the night time, only of Some street dogs. Breakfast was included and really good. You can...

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Thank Martlent
Reviewed October 18, 2016 via mobile

I mean you get what you pay for and this place is not very expensive. The rooms were a bit small, fan in the room was kind of weak so we were kind of hot, and for some reason, my friends bed always have sand but we never went anywhere with sand. However, the food was pretty decent. I got...

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Helpful?
Thank Lily C
Jasminelodge, Owner at Jasmine Family Hostel, responded to this review

thank for you comment for let us know what was happened in our hostel during your stay with us and exactly i will try to check why it has sand in the room and for fan in our room it is ceiling fan and i can not add bigger than that and next time i will give you extra fan

Reviewed October 13, 2016 via mobile

Had a great three night stay at the hotel. Room was simple but clean. Pool was great for cooling off after a long, hot day of temple touring. AirCon worked wonderfully. Only con was that we didn't get clean towels during our stay. Highly recommend!

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Helpful?
Thank HalfpintAdventures
North Carolina
Reviewed October 9, 2016 via mobile

We loved this place. The room was basic, but very clean and comfortable, don't think you could anything better for the price. And the grounds of the hotel were beautiful, very nice pool and restaurant. The restaurant served some of my favorite meals I had while in siem reap. The only advice I could give is to have small bills...

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Helpful?
Thank Ben E
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included

Additional Information about Jasmine Family Hostel

Address: 6 Salakanseng | Svaydangum Commune, Siem Reap 855, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range: $13 - $20 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jasmine Family Hostel 3*
Number of rooms: 20
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Questions & Answers

Here's what travelers have asked, with answers from Jasmine Family Hostel staff and other travelers.
1 question
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Questions? Get answers from Jasmine Family Hostel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“borrow bicycles from the place across the street. nice and free way to explore siem reap”
 of 5 bubbles Calai85, 2 days ago | Read review
“ac is what you want in the hot season.”
 of 5 bubbles chorizen, Dec 14, 2016 | Read review
“We liked room 33 , 2nd floor at the end of the balcony hallway”
 of 5 bubbles ThomasRiesener, May 19, 2016 | Read review
“First Floor Family Room as Windows face to the backyard where park our car and see it!”
 of 5 bubbles SophoanL, May 16, 2016 | Read review
“don't bother with this place”
 of 5 bubbles 20henryb, May 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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