First impression is reception staff are not helpful. Rooms are ok but could be much cleaner. There is a stale water smell in the hotel corridors and in garden near the pool. Not sure how so many other visitors give such a glowing appraisal of the hotel and staff. Are we here on a bad day? I think it is expensive for the quality of the place.
The Mekong Angkor Palace hotel was very standard with acceptable rooms and service. If you like "middle of the road" type hotels and meals, then this is the place. Friendly staff, and good connections to local areas. However, the transportation to and from the hotel to the airport needs to be clearly discussed before you travel.
Stayed for three nights at the Mekong Angkor Palace Hotel and loved every bit of my stay there. The staff were very accomodating, always going the extra mile to try to help out. The rooms were big and spacious and clean. The internet was a bit off sometimes but it did work. Breakfast was alright. There was a lack of variety with similar food everyday and not a large variety of fruits. The only thing that kind of irritated me was the fact that I was given a 20 USD note at the angkor ticket counter that had some ink in it and the hotel REFUSED to take the money based on the fact that there was some ink in it. Money is money and it was given to me in Cambodia itself.
At each stay in Siem Reap, we stay at Mekong Angkor Hotel Palace, the welcome and services are excellent, the rooms are spacious and very clean, they exchange us our room for a superior class at no extra charge, they are very professional , never disappointed! Thank you to Pov Kong Karim
I like about this hotel is the location close to city centre convenient for food, entertainment and sightseeing. The hotel is conducive for stay and friendly and helpful staffs especially Mr Hak. He had even upgraded my room to supreme 3 single bed room upon my request. I will come back to stay here for my next visit to Siem Reap
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