We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Smiling Hotel & Spa

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Smiling Hotel & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

124 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 86: English reviews
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 12, 2016 via mobile

Had a room facing the crocodile farm. The room is spacious and clean but sound proof is bad. Staff are helpful and check-in process is fast with staff bringing u to the room and explaining the available facilities. Breakfast buffet offers limited choices though is a 4 star hotel and should provide packaged marjerin rather than scooped butter submerged in... More 

Helpful?
Thank 5Kyee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015

My wife is Chinese and I am Dutch. We live in China and took this organized trip by a Chinese travel agency. I was the only foreigner is an all Chinese travel company. But I don't speak Chinese! 2 other Chinese friends of ours accompanied us. Chinese usually don't speak English at all, only the young or educated do, but... More 

Helpful?
1 Thank Reinier M
Phnom Penh, Cambodia
Level Contributor
132 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed September 24, 2015

It had so many stars on the website. The price looked good, but it turns out it was worth just a bit less than the amount we paid. To start I had a terrible time getting the management to confirm an airport pickup. The website says, "Free round trip transfer to airport or bus station". Eventually after I had some... More 

Helpful?
Thank davidasia
Cambodia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 25, 2015

The Smiling Hotel & Spa is one of my favorite hotels. On arrival, I was greeted by the friendly staff with a welcome drink (nice touch). I was upgraded to a larger room (which was delightful and unexpected). I ate in the restaurant several times and the service was impeccable and food delicious and well priced. Breakfast was plentiful and... More 

Helpful?
Thank rom619
Bangkok, Thailand
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 7, 2015

The reception area is medium in size with no air-con. The receptionists are very welcoming and helpful. The room is very very huge for a standard room, the size is as big as the suite in some hotel. The room equips with 2 queen-sized beds and they can arrange a third bed if you ask them to. The room also... More 

Helpful?
1 Thank Stormy K
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 5, 2015

Smiling hotel yet make me could not smile. Contact number unable to get through! E-mail to remind for pick up from Airport upon arrival no response, free pick up end up no one turn up, very disappointed! Room air-cons is not strong enough! warm! Power supply auto trip several time per day! Tuk-tuk under hotel reservation to Angkor wat, missing... More 

Helpful?
Thank Lily C
SMILINGHOELSiemReap, Director of Sales at Smiling Hotel & Spa, responded to this review

Dear Lily C, We would like to thanks to you for taking the time to comment on our services and sharing your experience during your recent stay with us. We attempted to make our guests felt satisfied with our services, as you've mentioned we have noted and feedback to you as follow: - Contact number not connect because of the... More 

Kuala Lumpur, Malaysia
Level Contributor
372 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
3 of 5 stars Reviewed May 3, 2015

Stayed in Smiling Hotel in Siem Reap as part of a company incentive trip. It’s a 4Star/3Star hotel that seems to cater mainly for tour groups, as much as I can tell from the time I stayed. The hotel itself isn’t located on the main stretch where most of the resorts are located, so you will need to take public... More 

Helpful?
4 Thank JuiTeoh
Bangkok
Level Contributor
101 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 2, 2015 via mobile

I spend only a night in this hotel during the summer season.The hotel provides standard facilities; however, they are filed to keep the room clean, especially the bathroom. It take a while for the air con to cool the room. Power supply shorted a few times during that night. It is said that this is normal for the city. Over... More 

Helpful?
Thank Noom-Noom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

We stayed in the suite which was huge but there were 2 single beds & the spa bath didn't work. There was also very low water pressure & no hot water at night time. The staff are smiley but English is very very poor which was very frustrating when we were trying to get basic information for buses, tours, etc.... More 

Helpful?
Thank KrissyB82
Siem Reap, Cambodia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

We are stay 3 nights at Smiling Hotel & Spa. We are feeling like stay at home. All staff very friendly and full, Very nice buffet breakfast, room very very deep clean. Hotel have free pick us up from airport hotel. And we would to recommend Smiling Hotel & Spa is 5 stars hotel or The Best Hotel in Siem... More 

Helpful?
Thank Sothea H
Questions? Get answers from hotel staff and past guests. Ask a question

151 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (88)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (20)
Viewed
Bathroom (11)
Viewed
View from Room (4)
Viewed
Pool/Beach Area (4)
Viewed
Dining (7)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (20)
Viewed
Family/Play Areas (9)
Viewed
Dining (14)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (5)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Siem Reap hotels
1.2 mi away
Lucky Angkor Hotel
Lucky Angkor Hotel
#174 of 311 in Siem Reap
4.0 of 5 stars 107 reviews
0.6 mi away
Starry Angkor Hotel
Starry Angkor Hotel
#251 of 311 in Siem Reap
4.0 of 5 stars 41 reviews
1.5 mi away
Royal Empire Hotel
Royal Empire Hotel
#92 of 311 in Siem Reap
4.5 of 5 stars 508 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Ree Hotel
Ree Hotel
#150 of 311 in Siem Reap
4.0 of 5 stars 201 reviews
1.0 mi away
Siem Reap Evergreen Hotel
Siem Reap Evergreen Hotel
#130 of 311 in Siem Reap
4.5 of 5 stars 224 reviews
2.7 mi away
Pacific Hotel & Spa
Pacific Hotel & Spa
#61 of 311 in Siem Reap
4.5 of 5 stars 461 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Smiling Hotel and Spa is a newly established, Deluxe Four Star hotel, seeking to share true Cambodian hospitality and luxurious facilities with visitors the world over. Situated only four kilometers from the bustling city centre of Siem Reap and seven kilometers from the majestic Angkor Wat, Smiling Hotel and Spa is ideally positioned for those seeking to experience the wonders of Cambodia’s past as well as the exciting Cambodia of today. Boasting 150 well appointed rooms, with 86 more to be completed during 2012, Smiling Hotel and Spa offers luxurious and comfortable accommodation with international standards. Between the large outdoor swimming pool, massage rooms, spa and sauna, gym, restaurant and cafe, guests will be able to relax in facilities of the highest quality. Our friendly and accommodating staff will ensure that your stay at Smiling Hotel and Spa is unforgettable. ... more   less 

Additional Information about Smiling Hotel & Spa

Address: National Road No. 6, Chong Kaosou village | Sangkat Slor Kram,, Siem Reap 0000, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Price Range: $33 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smiling Hotel & Spa 4*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Expedia, Hotwire, Travelocity, Booking.com, Hotels.com and Asiatravel.com Holdings so you can book your Smiling Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Smiling Hotel And Spa
Smiling Hotel Siem Reap
Hotel Style:
#89 Luxury Hotel in Siem Reap
#112 Spa Hotel in Siem Reap
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay