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National Road No. 6 Chong Kaosou Village, Siem Reap 17252 Cambodia
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Traveler (122)
Room & Suite (57)
Dining (36)

About

#281 of 622 hotels in Siem Reap
Location
3.7
Cleanliness
4.4
Service
4.3
Value
4.3
Nestled within the city center on the main Street and a peaceful location, Smiling Hotel offers stylish and luxury accommodations away from the hustle and bustle of Siem Reap. It features 2 Free-form outdoor pools and guests can enjoy meals at the well-decorated in-house restaurant or have a drink at the bar or lounge. Free WiFi is available throughout the property. Featuring Khmer Decor, rooms are luxuriously decorated with antique furniture and classic artwork and facilitated with high quality premium linen and bedding material for guests' comfort. All rooms and suites come with air conditioning, antique-style tiles and hardwood flooring, a flat-screen cable TV and a writing desk. Some units have a seating area and private balcony with a lounge area for relaxing or dining that opens up to views of the swimming pool and garden. Private bathrooms include a rain shower, beautiful vanity counter, and a full range of bathroom amenities, slipper and toiletry. Guests can approach the 24-hour front desk for tour arrangements, free shoe-shine service, laundry, currency exchange, ticketing and concierge services. Additionally, guests can rent bicycles to explore the surrounding area or learn how to make local dishes at the cooking class. Guests can enjoy Cambodian and Western dishes at Smiling Cafe Dinning Restaurant or indulge in massage treatments by professional massage therapists at Smiling Spa. The property is located close to several tourist attractions such as 800 m from the Palm container Night Market as well the temple entrance check-point, 900 m from the Angkor Museum of Art, 1.1 km from the King Preah Norodom Sihanouk’s Museum and 6 km from Angkor Wat. Angkor National Museum is 2 km from Smiling Hotel. The vibrant Pub Street and Old Market are 3 km from the property. Siem Reap - Angkor International Airport is 10 km away. The property offers complimentary one-way airport transfers by hotel mini-van or by Tuk Tuk.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Shuttle bus service
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
146Reviews1Q+A28Room tips
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Most Recent
Ratna2014 wrote a review Jan 2020
Kathmandu, Nepal102 contributions16 helpful votes
I stayed in December, this year with my spouse Umi for two nights at Smiling Hotel, Siem Reap, Cambodia. It was very comfortable and nice stay. The hotel is located in main city. It is one of the best hotels in Siem Reap due to the following reasons: 1. Service at the reception: Good and fast 2. Lobby: Well decorated and convenient 3. Guest room: Well equipped covering large area with modern accessories such as LCD TV, Safely Locker, AC, Complimentary 2 bottles mineral water daily, Tea/coffee maker, and well equipped Bath room etc; 4. Front Desk Staff, Housekeeping staff, Restaurant staffs and other staffs: Very friendly, cheerful, cooperative and professional 5. Food: Delicious and Hygienic 6. WI-Fi: Free and works good and available all over the area of hotel building. 7. Restaurant: Nice, clean and comfortable 8. Plus point of Hotel; Nice pool Bar and 2 Swimming Pool In all, the stay was fruitful and awesome and a very new experience. I recommend to definitely having a stay in this hotel to all
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Room R, Manager at Smiling Hotel
Responded Jan 15, 2020
Dear Mr. Ratna, Greetings of the day Thank you very much for being stayed with us in December 2019 and taking your value times to review your experiences, you had at Smiling Hotel. We are really appreciated for your choose Smiling Hotel for your accommodations. We are more than happy to served you and can’t await to reserve again soon, your review is very important for us. All the best to you; Sengtry Nol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julian Harker wrote a review Dec 2019
Hamilton, New Zealand14 contributions
Tell you what, I was easily blown away by arriving at Siam Reap lethargically awaiting to sleep at some generically named hotel. Never would I expect that this "Smiling Hotel" was, in fact, a metropolis of accommodation. With hundreds of rooms, the vacancy is almost always certain. Staff is extremely friendly and helpful, truly made sure that I was enjoying my time at Smiling Hotel. The rooms in question are jaw-dropping, with constant room service, interface, TV, mini-fridge, daily water bottles, AC, bath, and shower. This is complemented by either a view of the two enormous pools within or a beautiful view of Siam Reap, especially at night! One downside, however, is the internet connection, which is very sluggish and derails my downtime here a tad bit. Still, I needn't use the internet with so much to offer. I forget that this hotel has a gym, massage place, nail salon and did I mention two pools? If I could summarize this entire hotel by one word/phrase it would be: over the top. This place goes 120% to make sure you have a good stay, and it is not even necessary, as even without some components such as quality food I would still enjoy my stay here. Possibilities are endless here at Smiling Hotel, and if I choose to return to Siam Reap this would be my go to.
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Best Views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Room R, Manager at Smiling Hotel
Responded Dec 20, 2019
Dear Julian Harker, Greetings of the day Thank you very much for being stayed with us and taking your value times to review your experiences, you had at Smiling Hotel. We are really appreciated for your choose Smiling Hotel for your accommodations. We are more than happy to served you and can’t await to reserve again soon, your review is very important for us. All the best to you; Sengtry Nol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soulinthong S wrote a review Sep 2019
Luang Prabang, Laos7 contributions1 helpful vote
thank you so much for your warm welcome sengtry Mr and FOM I was very happy during stayed in your hotel the staff helpful and service mind the breakfast have many choice especially Noodle soup very Yummy there are kid swimming pool but I was missing to take my son swim I recommend this hotel if you have plan to visit Siem Reap.
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Date of stay: September 2019
Rooms
Location
Service
Room Tip: Deluxe Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Room R, Manager at Smiling Hotel
Responded Oct 1, 2019
Dear Mr. Soulinthong and Family, Greetings of the day Thank you very much for being with us and taking your time for rating your experiences you had at Smiling Hotel. We are more than happy to serve you and looking forward to reserve again soon. With my best regards, Sengtry Nol
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vijay_Vigo wrote a review Jun 2019
Mumbai, India5 contributions6 helpful votes
We stayed with a group of 18 people booked by Vigo World Holidays & Travels. Smiling hotel perfectly replicates it's name. Really impressed with the Staff & the manager who assisted our group during the entire course of our stay. Neat and spotlessly clean rooms, modern bathrooms with tub & attached balcony, 2 Swimming Pools, Breakfast layout etc. everything seemed to be perfect. The best part is that it's located right on the highway and at a distance of just 10 mins drive from Pub Street. Tuk Tuks are easily available outside the Hotel. Thank you for making our stay a memorable one.
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Room R, Guest Relations Manager at Smiling Hotel
Responded Jul 5, 2019
Dear Mr Vijay_Vigo, Warmest Greetings of the day! Thank you very much for being stayed with us and taking your times to review your experiences, You had at Smiling Hotel. We are really appreciated for your choose Smiling Hotel for your accommodations. We are more than happy to served you and can’t await to reserve again soon, your review is very important for us. All the best to you; The team management info@smiling-hotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
san s wrote a review Aug 2018
1 contribution
Very comfortable and affordable accommodation . Me and my friend very enjoyable accommodation at Smiling Hotel. Bedroom very clean, restaurant breakfast with rank of delicious items. The staff very friendly especially general manager,he always greeting us every morning during breakfast make sure us enjoyable. The large swimming pool with nice poolside bar, it is suitable for every guest use after their long fussy day. I would like recommend to everyone who have plan visit siem reap.
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Date of stay: August 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roth K, General Manager at Smiling Hotel
Responded Aug 26, 2018
Dear Mrs. San S, Warmest Greetings of the day.! Thank you very much for being with us and taking your time to review your experiences you had at Smiling Hotel. We are really appreciated for your choose Smiling Hotel for your accommodation. We are more than happy to serve you and can’t await to reserve again soon, your review is very important for us. All the best to you The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
barathan p wrote a review Aug 2018
1 contribution
I have planning trip visit Angkor wat temple for 3day and also chosen Smiling Hotel for my first accommodation. I love our stay at Smiling Hotel, bedroom specious very comfortable bed, hugs selection of food and breakfast with a hugs rank delicious items. After a long visiting temple, it was lovely return to hotel to warm greeting with cool welcome drinks. Staff very friendly and helpfull.
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Date of stay: August 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from SMILINGHOELSiemReap, Manager at Smiling Hotel
Responded Aug 26, 2018
Dear Mr. Barathan P, Greetings of the day.! Thank you very much for being with us and taking your time to review your experiences you had at Smiling Hotel. We are more than happy to serve you and we can’t await to reserve you again soon. All the best to you The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
phoenix052015 wrote a review Jul 2018
Gold Coast, Australia6 contributions2 helpful votes
The management and staff went out of their way to be helpful all the time. The pub street is just a short Tut Tut ride away and there are a few interesting local markets just a short walk away. It was nice to visit these local markets and not have people trying to sell to you every step you took, you could just walk around amongst the locals and get a feel of a non-tourist focused market. The hotel was larger than what I was expecting as I only booked it the night before flying in from Thailand. However the management and staff were extremely friendly and very intent on making my stay memorable. The rooms were very comfortable, clean and tidy.
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Date of stay: June 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from SMILINGHOELSiemReap, Manager at Smiling Hotel
Responded Jul 3, 2018
Dear Value Customer, Greetings of the day.! Thank you very much for being with us and taking your time to review your experiences you had at Smiling Hotel. We are more than happy to serve you and can’t await to reserve again soon. All the best to you The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aashik wrote a review Jun 2017
8 contributions1 helpful vote
Amazing hospitality and service. Genuinely caring staff. Super comfy room and very spacious. Restaurant too was good. Probably the most hospitable hotel I've ever visited. Special thanks to Nol Sengtry who made my stay very special. Took care of my needs with sincerity.
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Date of stay: June 2017Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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liztang wrote a review Jun 2017
Selangor, Malaysia3 contributions5 helpful votes
This hotel is just average. Weather was hot and air conditioning could not be adjusted to cooler. Bathroom was very dated and towels were old and worn out. Renovations going on and was quite smelly with many Chinese tourist guests smoking at the swimming pool.
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Date of stay: April 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lieve_Erwin wrote a review Jan 2017
Lokeren, Belgium56 contributions22 helpful votes
This hotel was included in an arrangement for a trip from Bangkok to the Angkor Wat temples. Have to say it didn't deceive us at all. It's situated very central in a quite busy surrounding but we didn't hear much of it in the standard room we got. Staff was very friendly and helpful. Hotel & hotelroom was found very clean. My g/f found out she forgot her mobile in the room after checking out, so we went back to look for it. At the same time someone of the staff came running to us with the phone in his hand. So truly honest! He might as well not tell anybody and put it in his pocket! Would recommend this hotel to others. Ps: time of visit is wrong... my post mentions feb 2016 but should be nov 2015 Have a nice trip! Erwin & Lieve
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Date of stay: February 2016Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$31 - $57 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
smiling hotel siem reap, smiling hotel and spa
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
36
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SMILING HOTEL $30 ($̶6̶8̶) - Prices & Reviews - Siem Reap, Cambodia

Frequently Asked Questions about Smiling Hotel
Which popular attractions are close to Smiling Hotel?
Nearby attractions include Phare, The Cambodian Circus (2.7 miles), Angkor Wat (3.7 miles), and Viti's TukTuk Angkor Driver (1.3 miles).
What are some of the property amenities at Smiling Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Smiling Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Smiling Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Smiling Hotel?
Conveniently located restaurants include WILD - Creative Bar & Eatery, Sambo - Khmer & Thai Restaurant, and Haven.
Are there opportunities to exercise at Smiling Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Smiling Hotel have an airport shuttle?
Yes, Smiling Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Smiling Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Smiling Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Smiling Hotel?
Many travelers enjoy visiting Angkor Archaeological Park (3.7 miles), The Victory Gate (4.9 miles), and Wat Thmey (Killing Fields) (2.1 miles).
Is Smiling Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.