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Comfort Suites Atlantic City North

Traveler (64)
Room & Suite (57)
Pool & Beach (8)

About

#3 of 24 hotels in Absecon
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Welcome to the Comfort Suites Atlantic City North. Situated in Absecon, NJ, three miles from Stockton College and eight miles from downtown Atlantic City boardwalk and the Atlantic Ocean. The newly renovated Comfort Suites Atlantic City North provides interior rooms with air conditioning and free Wi-Fi. All rooms feature a TV with cable channels and a private bathroom. All units will provide guests with a microwave and mini fridge. A complimentary continental breakfast and newspaper is served each morning at the property. The nearest airport is Atlantic City International Airport, three miles from the property. Comfort Suites Atlantic City North also provides daily shuttle services to the ACY International Airport, local restaurants, Atlantic City shopping outlets and Casino’s. Contact the hotel’s guest services team for daily pricing and scheduling.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
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451Reviews
2Q+A
100Room tips
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Popular mentions
Stayed here for 4 nights with two children, this hotel is noticeably aging and outdated, only one elevator which had bad things written on the inside. Overall property was a bit dirty except for the areas that must “look” clean. When we showed up we were given a room that was already slept in. We were quickly given a another room by the clerk. The second room was clean but the beds were uncomfortable. Early the next morning we were woken up by some loud banging and machines, turns out they were doing construction on the rear of the hotel! Went to see about being moved or compensated since the construction was going to continue no matter what I said but the staff simply didn’t care. The manager didn’t even work there she told me she actually worked at another hotel next door. No compensation for the inconvenience, the construction continued for the rest of our stay and after we checked out. Atlantic City beach is approx 15 min drive from the hotel. I wouldn’t recommend this hotel to anyone, the cheaper prices for this hotel is an indicator. Just pay the extra money and stay at the hotels near the beach for a more pleasureable experience!
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Hotel check in could have been smoother, they we convinced there were more people in our party that they were trying to make us pay for. There were 3 of us, 2 were on the booking and we voluntarily told them about the other person when we checked in and they paid $20 extra, but they insisted there would be more, this very irritating. The lobby was clean, but smelled like I shoved my head in a 5 gallon bucket of Clorox, I hate to complain about the smell of cleanliness but it was making us and other nauseous while in the lobby and eating breakfast. The breakfast selection was the worst ive ever seen from a continental breakfast...coffee and cereal, we typically don't reply on breakfast at a hotel so it was no big deal for us but seemed smaller then average. The room could use attention but over all was clean and served the purpose. We took a taxi to the boardwalk, which was about a 25 minute drive one way. Staying on the boardwalk would have been nice but its very expensive during the summer, therefore this definitely saved some money staying a little ways away even with the taxi cost. Would give the hotel another try in the future.
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Response from hospitality338, General Manager at Comfort Suites Atlantic City North
Responded Apr 7, 2019
Thank you so much for sharing your recent experience with us. Your comments and suggestions tells us what we are doing right, wrong, and how we can improve. We apologize for the inconvenience caused during your stay and have addressed your concerns. Proper channels have also been put into place to prevent further issues. We would love for you to stay with us in the future and give us a second chance to see how we improved. Thank you for your loyalty to the brand. We look forward to serving you in the future.
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We were on the first floor and it was super loud. The walls are very thin. We heard water in pipes all morning. We clearly heard the man next door talking while on the toilet - disgusting. The second day there was no hot water for our two showers, and the clerk blew it off "it happens." I think for what we paid, we should have had hot water or maybe a slight discount. The kitchen area is WAY too small and poorly designed. Both days we were there, there was not enough seating, people could not get around in the tiny middle space, and the food was not restocked, so people were waiting in line in the seating area. Both days the trash cans by the kitchen and the front door were overflowing. The beds were very comfortable and overall things seemed clean. Overall, it was a disappointing experience.
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Response from hospitality338, General Manager at Comfort Suites Atlantic City North
Responded Mar 20, 2019
Thank you so much for sharing your recent experience with us. We truly appreciate your feedback as it helps us to improve. We apologize for the issues and service you received during your stay. We have addressed your concerns and put the proper channels in place to ensuring the issues are prevented in the future. We are also addressing the seating space in our breakfast area; it will be undergoing renovations this year to extend the area out. We hope the changes and improvements we are making brings you back to our hotel. We appreciate your loyalty and dedication to the brand and look forward to serving you in the future.
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We stayed for just one night in January 2019. We arrived at about 1200 noon to find that our room was ready, which was nice. We were given a room on the 3rd floor. Our room was spotless and comfortable. The room had a small fold out couch/seating area with two hassocks for sitting / placing items, a desk, console with TV and a king size bed. The bed was very comfortable, clean and, perhaps most important, the sheets all stayed in place and didn't pull out from under the mattress. I hate when hotels short sheet a bed and you wind up touching the mattress because the sheets aren't big enough for the bed. A small coffee maker on the desk was a nice perk for my husband to make a cup before heading down in the morning for the free breakfast. The breakfast was in a small area off the lobby and had make-your-own waffles, juices, tea/coffee, eggs, french toast, sausage, muffins, bagels, cereal and toast/english muffins. It was all very fresh and tasty. The only one negative was that there was a group of 9 people in the next room (we counted them as they came out of their room at the same time in the morning as we did). They were banging on the walls, constantly, throughout the evening. I finally called at about 10 pm and I got the impression that the desk already knew there were / would be a problem because the clerk immediately told me she would handle it. The noise did reduce greatly, but not completely.
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Response from D5455JFmichaeln, General Manager at Comfort Suites Atlantic City North
Responded Jan 11, 2019
Dear ehill 102: Thank you for taking the time to review your stay with our hotel. Thank you so much for your kind words and your business. I am sorry the room next door was making noise but I am glad tat it did seem to quiet down a bit after the clerk spoke with the guests. I have printed your comments for all employees to read. We hope to see you return again soon.
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I love this hotel every chance I get I stay here. I love the rooms the upgrade to this place is awesome. My children love to stay here the indoor pool has them sold on this place. I was just here on Oct. 20, 2018 I only stayed for one night this time around but the weekend price was great. The front desk agent Gordon was super duper cool and very attentive. He was awesome and I give him 5⭐️. Great staff you guys have. Even though it's an 10-15 drive to the casinos it's worth the stay. You have a lot of food restaurants nearby Denny's, McDonald's, Burger King, Dunkin Donuts to name a few. Shop Rite, CVS, Rite Aid anything you need is in the area.
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Response from D5455JFmichaeln, General Manager at Comfort Suites Atlantic City North
Responded Oct 26, 2018
Dear Yolanda B: Wow what a great review to read, I can't tell you how much a review like this energizes the staff and makers everyone feel proud about working here. Also thanks for the shout out to Gordon, we are fortunate to have him working with us. We have an incentive set up for employees who get mentioned in reviews and Gordon will be recognized and rewarded for his dedication to guest service. Thank you for selecting our Hampton Inn and we look forward to your return visit. I would also like to meet you and thank you in person on your nest visit.
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PRICE RANGE
$94 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion inn & suites atlantic city north hotel abseconclarion inn and suites atlantic city north
LOCATION
United StatesNew JerseyJersey ShoreAbsecon
NUMBER OF ROOMS
60
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