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Buganvillas Hotel Suites & Spa

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Buganvillas Hotel Suites & Spa
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201 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Reviewed 1 week ago

very nice place; the only comment is that the breakfast should have more varieties of cheese and cereals. The hypermarket very near to the hotel (2 minutes walking) was a great advantage. Staff are really helpful and sympathetic.

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Helpful?
Thank amr m
Marcela P, Director de Relaciones con Clientes at Buganvillas Hotel Suites & Spa, responded to this review

Dear guest, thank you very much for taking a few minutes to give us your opinion about your stay with us. All the comments help us improve and encourage us every day to work to make each experience unique. . We look forward to your next visit to Santa Cruz to enjoy the Buganvillas experience again.

Fernando de la Mora, Central, Paraguay
Reviewed 2 weeks ago

Great place to stay, wonderful environment, good service level, spacious and comfortable rooms, fine restaurants, privacy and secure, state of the arts sports facilities, great location and many much more

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Helpful?
Thank Justo R
Marcela P, Director de Relaciones con Clientes at Buganvillas Hotel Suites & Spa, responded to this review
Google Translation

Muchas gracias por su comentario, la opinión de nuestros huéspedes es muy importante para nosotros. Lo esperamos en su próxima...

Sao Paulo, SP
Reviewed September 21, 2016 via mobile

Huge rooms, comfortable beds, average service, long check-in and check-out. The restaurant next to the pool is pretty average. Nice pools, ok breakfast. Nothing spectacular just ok. It is pretty expensive

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Helpful?
Thank HugoD33
Marcela P, Director de Relaciones con Clientes at Buganvillas Hotel Suites & Spa, responded to this review
Google Translation

Estimado Hugo, Gracias por su opinión, efectivamente nuestras Suites son las más grandes ya que todas nuestras habitaciones son tipo...

Stockholm, Sweden
Reviewed August 17, 2016

We stayed in a Suite Premium for 4 days. The apartment had three bedrooms, one on an upper floor with a narrow staircase. We liked the apartment but it does not look like the official images and we where staying there in "low season". There are small images informing you the quality of the wifi in the room. The bedrooms...

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Helpful?
Thank Karin P
Marcela P, Director de Relaciones con Clientes at Buganvillas Hotel Suites & Spa, responded to this review
Google Translation

Estimada Karin, Muchas gracias por sus comentarios, nos complace que haya disfrutado la #experienciabuganvillas junto a su familia. Tomaremos en...

Reviewed August 14, 2016

My family and I stayed in a superior suite here for five days, and really enjoyed it. The suites are spacious, the beds comfortable, and the breakfast really good. When the weather is good, relaxing by the pools is nice, and the service is great too.

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Helpful?
Thank Hege M
Marcela P, Guest Relations Manager at Buganvillas Hotel Suites & Spa, responded to this review
Google Translation

Estimado Huésped Muchas gracias por su comentario nos complace saber que ha disfrutado con su familia su estadía en nuestro...

Reviewed July 30, 2016

Room wise, the space is big with clean linen. As internet, sucks badly, they offer an extra charge ($5.00) for better internet instead of fixing it on the rooms. A/C on the room (mini splits) very nosy but makes the job, bathroom are small with old bath accessories (shower head should be more clean) . When looking for an iron...

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Helpful?
Thank Guy A
Marcela P, Guest Relations Manager at Buganvillas Hotel Suites & Spa, responded to this review
Google Translation

Estimado Sr. Guy Andres Almeida, Primeramente le agradecemos que se haya tomado tiempo para darnos a conocer su punto de...

San Jose, Costa Rica
Reviewed June 17, 2016

Over price, breakfast included but food and service are limited. Rooms are apartments, AC are mini splits in each room, bathroom way to small. Property is in average +30 year old, furniture is over run, towels are stained. Linen is clean and changed on daily basis unless not requested. Service never seen...

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Helpful?
Thank EFraenkel
CostumerExperience, Director de Relaciones con Clientes at Buganvillas Hotel Suites & Spa, responded to this review
Google Translation

Estimado huésped, gracias por tomarse un tiempo para y dar su opinión sobre nuestro prestigioso hotel. Respecto a los años,...

Bogota, Colombia
Reviewed May 21, 2016

I enjoyed my stay at this hotel. The option to stay in apartement is quite good. It has a lot of space and it is pretty comfy. The people is friendly and attentive specially at the bar and buffet during breakfast time. The buffet is very good. They offer good coffee but you have to pay apart for it. The...

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Helpful?
Thank ireneguitar
CostumerExperience, Director de Relaciones con Clientes at Buganvillas Hotel Suites & Spa, responded to this review

Thank you very much for your comment ! Bunganvillas entire team works every day to make our guests are fully satisfied and enjoy your stay! The breadth of our facilities is our greatest competitive advantage that makes us different !! The always we hope!

Issaquah, Washington
Reviewed April 14, 2016

The Buganvilla offers lovely little suites complete with a mini kitchen, living & dining rooms and en-suite bathrooms. For English only speaking guests or those fluent in Spanglish the hotel is perfect because there is always a receptionist on duty fluent in English. The restaurants menus are all bilingual as well. The property, inside and out are clean and well...

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Helpful?
1Thank Beth W
CostumerExperience, Guest Relations Manager at Buganvillas Hotel Suites & Spa, responded to this review

Dear Guest, Thank you very much for your comment , for us is very important the findings of our guests , encourage us to continue working for more and give more satisfaction to our customers. As a hotel we care about all our guests feel at home for this reason we train our team constantly. You always hope! Thank you...

Chicago, Illinois
Reviewed August 24, 2015

Primary reason for low rating is it is improperly rated and overly priced. In its current condition, should be a 2 star rated hotel and should charge not more then $99 per night at the most. While it is comfortable, rooms style is very dated... 80's-90's, tv is big old box type without a remote, the ceiling exhaust fans...are from...

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Helpful?
2Thank Leshavefun
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173 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
With a prime location just minutes from downtown Santa Cruz and easy access to different business, shopping and entertainment centers, Buganvillas Hotel Suites & Spa offers 6 acres surrounded by lush vegetation harboring an infrastructure designed for the comfort , tranquility and enjoyment of our guests. ... more   less 

Additional Information about Buganvillas Hotel Suites & Spa

Address: Avenida Roca y Coronado 901, Santa Cruz, Bolivia
Location: Bolivia > Santa Cruz Department > Santa Cruz
Price Range: $94 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buganvillas Hotel Suites & Spa 4*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Santa Cruz
#3 Spa Hotel in Santa Cruz
#4 Business Hotel in Santa Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Buganvillas Hotel Suites & Spa staff and other travelers.
4 questions
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Phoenix, Arizona
over a year ago

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Questions? Get answers from Buganvillas Hotel Suites & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't take the first floors rooms, get the higher ones, quieters!”
 of 5 bubbles 855guya, Jul 30, 2016 | Read review
“Run from this hotel, best tip ever.”
  • Old interruptors, some do not work. There is no hotel interruptor layout, so you must get up alw
  • The shirt hanger does not retract and that disturb the bath.
  • Old broken safe does not work. Even if it did, it's SO small! Smallest safe ever.
  • Mosquitoes in your room, not good!
  • Minibar does not contain all items from the list.
  • Small single trash can not cleaned daily. The only one in the room.
  • Hotel courtain has holes, water right through it, not very smart.
  • Bathroom window directly facing the hallway, people passing through.
 of 5 bubbles WillSegatto, Apr 16, 2015 | Read review
“The farther from the elevator the better as you can hear the elevator beeping. Our bedroom faced the pool but we had no issues with pool noise.”
 of 5 bubbles ranger0793, Mar 12, 2015 | Read review
“Not sure since the expensive family suite has showers that do not work well. Do the less expensive rooms have comfortable showers?”
 of 5 bubbles Esther602015, Jan 10, 2015 | Read review
“Check your bed so that whatever bit me will not bite you!!!”
 of 5 bubbles Arsh55, Dec 14, 2013 | Read review
5 of 5
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