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Was impressed when opened my room's door at the first time. I booked a one-bedroom room, but got more of a suite as the rooms are apartment style. Obviously much bigger than standard hotel rooms as it has kitchen and living room. The kitchen was...More
Response from José Ignacio P, other at Hotel Terranova SuitesResponded January 23, 2018
Thank you very much for leaving us your rating, this impels us to move forward and improve our services to give them the comfort they deserve.
In search of providing an optimal service, we take into account the advice and opinions of our customers.
I decided to book at Terranova for the reviews but my stay wasn't the best.
It was a windy night and some metallic noise outside didn't let me sleep. The shower has no pressure and wifi didn't work even though it says there is internet...More
Overall, the stay was decent. The hotel staff were nice and very helpful. The on-site restaurant was not bad. However, the walls are paper-thin and the folks around us were quite loud at night. Also, the pool is not very deep, great for kids, but...More
Huge apartment with 4 bedrooms,3 bathrooms, a kitchen and a dinner/living-room. Even a back yard! Wifi in the house, close by the swimming pool and restaurant.
We had a free transfer from the airport to the hotel.
There is aircon everywhere, very nice in the...More
1 Thank DirkoSucre_Bolivia
Response from JohmarSanjinez, Sales Manager at Hotel Terranova SuitesResponded February 3, 2016
We really appreciate the time that you toke to share your good experience at Terranova Suites, all the staff works every day to give to our guest the best of each.
Hope to have you and your family back soon whit us.
We stayed in a 4 bedroom 3 bathroom apartment. We are 6 adults so it was perfect for us. It had a living room, dinning room and full kitchen. The full kitchen came with dishes, pans, full size refrigerator, stove and microwave.
Downside was no...More
Response from JohmarSanjinez, Jefe de Ventas at Hotel Terranova SuitesResponded November 12, 2015
We really appreciate your good comments about your stay and we made some changes about the observations you did, now we have dish washing soap and sponge in all the 4 bedrooms suites.
About the breakfast we always provide fresh food, including the...More