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Hotel Utama

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1 room 2 adults 0 children
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Hotel Utama
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333 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Reviewed 1 week ago via mobile

After a string of average and frankly terrible hostels, this place was so wonderful! Friendly staff, tasty breakfast, very clean room and bathroom. Short walk into town and the lakeshore. Great view from my room. Hot drinks and snacks for free at reception all day.

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Helpful?
Thank Jess B
Reviewed September 24, 2016 via mobile

The wifi is so intermittent it would be better to have no wifi. Beds comfortable, good sized breakfast, showers are warm (although quite a lot of exposed electrical wiring). Really odd decor. The hotel is located close to the centre of the town (which is small).

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Thank Joseph C
Reviewed August 20, 2016 via mobile

I spent a night here this week and thought the hotel was terrible. There was no hot water in the shower and the knob was covered in electrical tape. When I turned off the water I got electrocuted! Absolutely terrible. They only leave the heat on in the room for four hours (between 6:00 and 10:00 PM) so you'll get...

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Thank Ari S
scotland
Reviewed August 18, 2016

We arrived at Hotel Utama after a nightmarish 24 hour bus journey involving breakdowns and more breakdowns. We were delighted to see our inviting bedroom which was warm and comfortable with views of the lake. We longed for a shower and to sink into bed, but it is here that everything began to go downhill. The shower, apart from being...

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Thank irishdeelish
Lexington, Kentucky
Reviewed August 11, 2016

Offers a slice of a view of Lake Titicaca, nice atrium lobby, and breakfast is good … but room left a lot to be desired. Noise from atrium carries into the rooms, WiFi access poor (mediocre in the lobby, no access in the room), tepid “hot” water, pillows like rocks, visible wiring hazards, could use much refurbishing. A couple of...

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Thank SojournerScholar
calgary
Reviewed August 5, 2016

Unfortunately my room was at the back of the hotel facing a construction site. Mattress was hard and not very comfortable. Rooms were not very sound proof. Power turned off around 11 pm, which meant that the heater no longer worked. Easy walk to the ferry to Isla del Sol and restaurants. Had a good range of breakfast items. Provided...

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Thank CalgaryTravelgal
Reviewed July 26, 2016

The room is clean, but small. The heat only work till 10 p.m, but the room doesnt get cold. The hotel is a little loud (you can hear everything that's going on everywhere, but they try to keep it quiet. Breakfast is good. Staff is good.

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Thank Gabriela P
San Francisco, California
Reviewed July 18, 2016

We had a reservation across the street and arrived in town one day early. They were not able to accommodate us so they arranged for us to stay here. We are very pleased. The entire staff is very pleasant, very quick to extend their hand and take your luggage upstairs so you will not be huffing and puffing. Check-in took...

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Thank Indiana_Jonesse
A TripAdvisor Member
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139 reviews
28 hotel reviews
42 helpful votes
Reviewed July 3, 2016 via mobile

Great choice for Copacabana. The hotel is well presented with very comfortable rooms. The bed was very comfortable with duvet and blankets, and firm pillows. They supply a heater from 18:00-22:00 which is great for the chilly evenings. Staff were helpful and at reception when needed. You get free coca tea and water. Breakfast is good with fruit, yoghurt, bread,...

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Thank A TripAdvisor Member
london
Reviewed June 16, 2016 via mobile

Hard to find at night, miles from other accommodation and amenities. Room not clean - carpet and awful throws on bed dirty. Bed. Sunken into a pit in the middle, needed replacing 5 years ago. Linens: a horrible mismatch array of designs. Pillow - I've felt softer bricks. Room is cold. Heater provided directly wired to wall and controlled by...

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2Thank Jessica L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
Official Description (provided by the hotel)
The hotel has rooms overlooking Lake Titicaca, (clean and safe)all rooms have private bathroom (hot water all day) and American breakfast.The hotel aims to make guests feel at home, with friendly servicewe have free transfer to and from the bus station with advance booking.we also offer a general tourist information,we have free parking, telephone booths available, and laundry service.we offered you free fruit, coca tea, and sweets all day in the loby,(free). ... more   less 

Additional Information about Hotel Utama

Address: Calle Michell Perez esq. San Antonio s/n, Copacabana, Bolivia
Location: Bolivia > La Paz Department > Copacabana
Price Range: $29 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Utama 2.5*
Number of rooms: 11
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Utama staff and other travelers.
3 questions
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atlanta
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner rooms have good views”
 of 5 bubbles MadeByVR, Apr 14, 2016 | Read review
“try to book in advance. its mostly full.”
 of 5 bubbles LydiaSP, Mar 20, 2016 | Read review
“ask for the rooms with view to the lake”
 of 5 bubbles donatelao2016, Jan 7, 2015 | Read review
“Dont expect to have free wifi here even though they said there are free wifi. Its doesnt exist at all.”
 of 5 bubbles TravelQueenie365, Jul 22, 2014 | Read review
“Ask for a room with a view, it was not more expensive!”
 of 5 bubbles Linebrekkea, May 2, 2014 | Read review
5 of 5
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