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Novotel Cotonou Orisha Hotel

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186 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Cotonou, Benin
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I can remember these employees swift to respond and to help. I personally like the place. I can recommend it. It is well situated, in a very clean part of Cotonou. The room, the restaurants: very interesting service. Just an ‘all in one’. I would come back again and again. And the prices are not expansive.

Helpful?
Thank Arcade Johannes K
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Mr JOHANNES, We thank you for your comments regarding your stay at Novotel Orisha Cotonou. It is a great pleasure to receive such compliments. We will, for sure share those with our team. Your satisfaction is the best reward for us who work day after day to offer impeccable service. Looking forward to welcoming you again at Novotel Orisha... More 

Brussels, Belgium
Level Contributor
56 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 13, 2016

Nice old hotel, relatively small refurbished rooms, bathrooms still to be refurbished. Staff in restaurant and bar is very friendly but very, very slow (even for African standards). Internet was not available during our stay but is due to the city infrastructure. No gym :-((((

Helpful?
Thank hjeang
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review
Google Translation

Cher client, C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre... More 

Nairobi
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

Pros -lovely lovely food -good and secure location -friendly staff Cons -a bit of neglect here and there... the towels in the bathrooms that are brown and worn out -quite noisy expecially in the lobby area which is right next to the main restaurant -the Internet seems to be inaccessible in some of the hotel areas. I was in room... More 

Helpful?
Thank HopeNairobi
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We... More 

Lyon, France
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

Spacious rooms good view and moderate temperatures. Bed wide and neatly kept not noisy. But in middle of the night you get a lot of noise from either the adjoining room or on the upper floor. It was quite disturbing and had prevented me to sleep for two days. The bathroom is fine with all necessary kits including hair dryer... More 

Helpful?
Thank Halidu I I
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review
Google Translation

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. Nous avons bien pris... More 

Jodhpur, India
Level Contributor
125 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed April 24, 2016 via mobile

Its not as per the novotel standard.... Normal decent room... Decent retro and not very great menu. I believe this is one of the very expensive hotel as compare to other hotel of Cotonou but it do not stand close to the other hotel as per ambience, food......

Helpful?
1 Thank amit s
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We... More 

Travelers are raving about these Cotonou hotels

North Yorkshire, United Kingdom
2 reviews
2 of 5 stars Reviewed April 23, 2016

I have been here a week while working in Benin, and have found the experience quite miserable. The hotel itself looks ok on the outside, and the rooms are ok. But there it stops. The service is bordering on aggressively rude - not once has anyone smiled at me in the week I have been here and instead greet me... More 

Helpful?
Thank abr0dy
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review

Dear Guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We... More 

McLean, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 15, 2016 via mobile

Musty smelling, old carpets, leaking bathrooms, no worries. I got a good nights sleep because the bed was comfortable. The room was old and worn and could use some updating. I was busy with work so I did not have to spend a lot of time in the room. The breakfast Buffett was full of fresh fruit and the fresh... More 

Helpful?
Thank ALG1123
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review
Google Translation

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. Nous avons pris bonne... More 

Cote D Ivore
Level Contributor
1 review
4 of 5 stars Reviewed February 11, 2016

Nice place with great amenities. But the front desk committed an error in billing, and billed me twice. I am still waiting for refund in my card account. As a result I have had to cut short my West Africa tour by a week and I will suffer financial loss.

Review collected in partnership with Accorhotels.com

Helpful?
Thank brucealvice
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review
Google Translation

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. Nous avons pris bonne... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 1, 2016 via mobile

My experience of 5 nights at the hotel convinced me of the pleasant atmosphere in the common areas. The cabana style sunbathing beds at the pool are perfect to enjoy, for hours of relax, the sun of Benin that comes through the haze. The lobby, restaurant and bar are calmed environments with an exquisite selection of music and an outstanding... More 

Helpful?
Thank Camilo Solinti S
Richard R, Directeur général at Novotel Cotonou Orisha Hotel, responded to this review
Google Translation

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Cotonou Orisha. Nous avons pris bonne... More 

Fehraltorf, Switzerland
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 14, 2015

A Novotel should always be a secure value and this one is. But there is a few things that require overhaul. The lobby is very spacious and nice. The bar as well. Smoking policy in the premises completely ridiculous for the year 2015! Rooms are ok but floors are old and shabby for the price. The bathroom's sink did not... More 

Helpful?
Thank chrischi000007
Richard R, General Manager at Novotel Cotonou Orisha Hotel, responded to this review

Dear guest, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Orisha Cotonou is a 4 star hotel enjoying a seaside location in the centre of Cotonou, close to the two major convention and events centres, the Palais du Congres and the CIC. The hotel offers 110 airconditioned rooms, a restaurant, two barsand five conference rooms for meetings and seminars. This 3 star hotel is equally suited to a business trip or a holiday in Cotonou with your partner or family. The hotel also features a private car park, a swimming pool and a tennis court. ... more   less 

Additional Information about Novotel Cotonou Orisha Hotel

Address: 1821 Boulevard de la Marina, Cotonou, Benin
Location: Benin > Littoral Department > Cotonou
Price Range: $156 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cotonou Orisha Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Orisha Cotonou Hotel Cotonou
Novotel Cotonou
Cotonou Novotel
Hotel Style:
#2 Luxury Hotel in Cotonou
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