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Mercure Alger Aeroport

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450 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Greece
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 3, 2016

I wouldn't know where to start with this hotel. When I visit Algiers I usually stay at Ibis. Not a great choice with very tiny rooms, but at least clean and up to date. Problems with Mercure started the day before my arrival trying to accommodate for airport pick-up. No one ever picked up the phone!! Unacceptable for a hotel... More 

Helpful?
Thank Antonis T
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, Thank you for staying at Mercure Alger Aeroport, and for taking the time to share your feedback with us. We value all the feedback we get from our guests and share with all the team and staff of the hotel. I would like to apologize personally for all that you have felt during your stay, and for failing... More 

Algiers
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 29, 2016

Your reservation (booking) details not known.. Rooms not properly cleaned . Too little water flowing in the shower Chek-in and chek-out took long times need at leat 45 minitues... No enough power outlet for your laptop, mobile phones, need to disconneted Hotel Equipments.. ......

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank osmant24
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear customer, Thank you for staying at Mercure Alger Aeroport, and for taking the time to share your feedback with us. We value all the feedback we get from our guests and share with all the team and staff of the hotel. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrence. Thank... More 

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Montreal
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

Pros: Hotel is 5 minutes away from the airport, has a free shuttle, has free wifi, has security officer at the entrance of the parking area and hotel and The people at the reception are really nice! Cons: Hotel needs renovations, 1 of the elevators was out of service. Old hotel. My room had a couple of bugs in it... More 

Helpful?
Thank dannyborja
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer Thank you for taking the time to tell us about your experience at the Mercure Alger Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have noted your comments with great interest and I hope to have another opportunity to better accommodate you in our hotel.... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 29, 2016

i stayed 2 nights room was very poor water pressure was poor , room was like a gutter .. it has a poor sewage smell..i dont know how some can live in thsi room .. it was worst then living in gutter..room size is fine .. however i was in room no 1215 which has a gutter smell it is... More 

Helpful?
Thank Raman S
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear customer, Thank you for staying at Mercure Alger Aeroport, and for taking the time to share your feedback with us. We value all the feedback we get from our guests and share with all the team and staff of the hotel. I have noted your comments with great interest and we are all sorry that your experience was not... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 20, 2016 via mobile

Although it is equipped with what you might need in a travel. You can't but notice that it needs major renovation as everything seems old and dirty. Unless you can't but pick this hotel as it is close to airport. Avoid it

Helpful?
Thank Maria J
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer Thank you for choosing Mercure Algiers for your stay. We really appreciate your constructive feedback and would like to ensure it has already been shared with our team. For your information, an important renovation of the rooms is scheduled, including bedding television and bathroom. Some of our rooms are already refurbished to this new standard. Once again, I... More 

Budapest, Hungary
Level Contributor
189 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
1 of 5 stars Reviewed May 19, 2016

The rooms and overall decor are not only dated but worn out....the elevators barely function, the bed was so uncomfortable I can't even describe it.....after a few hours you feel as if you're in a 'time warp'.....service is very mediocre, wifi always requires to reconnect, breakfast was bad. There is a gym, but it's quite average. WORST of all are... More 

Helpful?
Thank MAB430
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your... More 

Dubai, United Arab Emirates
Level Contributor
280 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
2 of 5 stars Reviewed April 24, 2016 via mobile

Stayed just the one night. Large hotel with reasonable security. Typical airport style. Very impersonal with a huge lobby. Breakfast is a buffet scrum affair. Internet is slow but stable. The rooms relatively austere and the beds somewhat uncomfortable. AC worked well and the over bath shower is powerful but the bathroom like the rest dated. Would only bother if... More 

Helpful?
Thank TurboKev
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Mercure Alger Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Tunis, Tunisia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 15, 2016

Very old hotel Room has very old rubbish and the carpet is not clean it smell Bad inside, On top of that the service is very poor, overall it's a bad experience It has nothing todo with Mercure i visited in other places

Helpful?
Thank 75customer
A-Lambrechts, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Price Range: $133 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar
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