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Mercure Alger Aeroport

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545 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Tunis, Tunisia
Reviewed 3 days ago NEW

Review collected in partnership with Mercure Hotels
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Helpful?
Thank oussemao2017
Neuss, Germany
Reviewed 5 days ago NEW

Review collected in partnership with Mercure Hotels
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Thank 316ralphi
Lyon, France
Reviewed 2 weeks ago via mobile

Everything is old and in a very bad shape. I really don't recommend this hotel. Ibis is better in every point. Service is poor and employees are sad and not weeling help you. Definitely don't waste time and money for this hotel.

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Helpful?
Thank Clnspider
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Clnspider Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed January 16, 2017 via mobile

Probably the worse hotel I've been to in Algiers Bed is like rock. Dusty room. Rusty shower that you cannot adjust, so if you are tall like me, forget cleaning your whole body easily. Since it was cold in Algiers during first half of Jan, they decided to make the room as hot as a sauna, no joke, I was...

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Helpful?
Thank AlgeriaVisitor
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear AlgeriaVistor Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed December 26, 2016 via mobile

I was in this hotel last week for five days and my experience was really good. The general manager is very comprehensive. The service was good and the girl at the front office is very professional. We eat some good things with a lot of choice. I will be back soon here.

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Helpful?
3Thank Dragan S
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Dragan; At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to have...

Milton, Canada
Reviewed December 24, 2016

Very expensive , not at all value for money ... Had to stay here as no rooms were available in nearby area . Bed is old and feels like sleeping on rocks.. no spring box ... only wood tube and shower rusted .. depressing start of the day

Review collected in partnership with Accorhotels.com
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Helpful?
Thank OS-Milton
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear OS-mILTON, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed December 5, 2016 via mobile

Room is not clean, bed is so hard to sleep on, old and bath is barely usable, service is extremely weak and staff are unfriendly!! It is also way over prices for quality of services!! I dont know how it carries the stars???

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Helpful?
Thank Behdad N
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Behdad N, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate...

Rome, Italy
Reviewed December 4, 2016

Conveniently located next to the airport, the service is generally good. I recommend for business travelers, not family. Moreover, Breakfast is very huge and food is absolutely good with a really lot of choice.

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Helpful?
1Thank Businesswomanitalia
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Businesswomanitalia , At first I would like to thank you for taking the time to post a comment, following your recent stay at Mercure Alger. Any comment from you is appreciated, as it allows us to improve the quality of services that we offer to our guests. I have noted your comments with great interest and I hope to...

Paris, France
Reviewed November 21, 2016

The room was dirty The bed was hard The shower of my bathroom was out of order. It took 2 days to fix it. One elevator out of three was OK during my whole stay. It means that in the morning we had to wait more than ten minutes, to get in a crowded lift cabin which was stopping at...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Z8699PKolivierg
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear PKolivierg, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

Reviewed November 15, 2016 via mobile

The hotel is not bad, the rooms are comfortable, if a bit dated. I tried two of the three restaurants, they were average. Breakfast is also okay, although the selection is a bit limited. But the big problem were the lifts, or rather the only one lift out of three that was sort of operational. Every trip took about ten...

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Helpful?
Thank Dietlind L
RSELLINI, Directeur général at Mercure Alger Aeroport, responded to this review

Dear Dietlind, Thank you for taking the time to tell us about your experience at the Mercure Alger Bab Ezzouar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 

Additional Information about Mercure Alger Aeroport

Address: Route de L'Universite | BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Price Range: $139 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Alger Aeroport 5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Grand Mercure Alger Aeroport
Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Alger Aeroport staff and other travelers.
3 questions
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Questions? Get answers from Mercure Alger Aeroport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Simply don't go...”
  • ceiling
  • Sink
  • Bathroom sink
  • carpet
 of 5 bubbles 688laurentv, Nov 11, 2016 | Read review
“i was in room no 1215 which has a gutter smell so avoid this room not sure if the other room too have this smell”
 of 5 bubbles 600ramans, May 29, 2016 | Read review
“Ask for room from 09th floor and above”
 of 5 bubbles 75customer, Apr 15, 2016 | Read review
“Clean the rooms before you let new guests in. Do not use plastic cups. Offer more decent food”
 of 5 bubbles ronakh852, Oct 31, 2015 | Read review
“Try other hotels around the area and write a review. Cannot recommend this one for security problems as detailed above.”
 of 5 bubbles Kelvin_10, Oct 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question