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Comfort Inn

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Comfort Inn
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Traveling through and this Comfort Inn was great. Staff was very helpful and friendly. Manager special rate was affordable. The room was clean and comfortable. Breakfast was standard fare. We would recommend this for folks on the go looking for affordable, clean, quiet and friendly place to stay.

Helpful?
Thank Paula L
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. Thank you for your recommendation, and we certainly hope that... More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice but always call ahead. Used booking.com and even their own Web site that showed empty rooms but they were full at first. Friendly desk clerk and staff had two cancellations shortly and we were booked in!

Helpful?
Thank Frank B
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your compliments to our staff! We sincerely appreciate your time and effort to write us a very insightful review. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the... More 

Reedsburg, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

This place is the worst hotel to stay at. I checked in with my family because we could not drive anymore because we were both tired from driving a long distance so we checked in. I f i was able to drive I we would have left. The room was a disaster!!!! It had a bad order to the room... More 

Helpful?
Thank Gwelch4
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Travelers are raving about these Arnold hotels

Tulsa, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Booked 2 rooms and both rooms were very comfortable and clean. The hotel staff was very accomodating. The hotel was very quiet. There was ample parking for a moving van. Breakfast was hot and delicious. I would recommend staying here if you are in the St Louis / Arnold area. Easy Highway access and not as much traffic as in... More 

Helpful?
Thank ronc468
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the... More 

2 reviews
5 of 5 stars Reviewed July 5, 2016 via mobile

We loved the fact that we were close to everything. We drove into St. Louis (25 min) and we're thankful we stayed in Arnold at Comfort Inn. The pool was nice as well. Quiet clean rooms! The front desk was very helpful too. The gentleman who checked us in referred us to great restaurants and a movie theater.

Helpful?
Thank Halie M
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the pool and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. We are so glad that your stay was... More 

Johnstown, Pennsylvania
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 4, 2016

I found this Comfort Inn to be a clean, comfortable place for a 3-night overnight stay, but other than that opinion - it was very average. Breakfast was average, with not enough tables and chairs to accommodate guests when hotel was full (bus of travelers got there just before us), night front desk people more concerned with having a smoke... More 

Helpful?
Thank Frank1126
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and hospitality. I'm glad you found our... More 

Columbia, South Carolina
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 30, 2016 via mobile

This hotel is in a great location outside of the city. Staff was friendly. My room was clean except for a lot of dust on the nightstand. The indoor pool was clean, but the bathroom door was broke (not shutting correctly). The pool area was very hot, and an outside door was open, but it didn't help. The fitness area... More 

Helpful?
Thank pinkfrogtoes
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! Please accept our sincerest apologies for the housekeeping/maintenance issues that you encountered during your stay in our hotel. We thank you for taking the time to share... More 

Murfreesboro, Tennessee
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 26, 2016

This was a one night stop over stay on a road trip. The hotel room was recently remodeled and everything was in working order. The room was clean and adequate. The breakfast was par for Comfort Inns - eggs, sausage, waffle maker. Juice machine had Orange and Apple and two waters. The negative about breakfast was that the plastic utensils... More 

Helpful?
Thank Don K
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received.We also appreciate your suggestions for improvement and look forward to impressing... More 

Ontario
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed June 24, 2016

The hotel has a nice high-ceiling lobby with a second-storey lookout over the lobby. The room we had was spacious and well appointed. The HVAC worked fine. That said, we were very disappointed. One breakfast there was no milk and the attendant said she had none. Another breakfast there was no yogourt. There are a washer and dryer, but the... More 

Helpful?
1 Thank nannyOntario
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our survey and share your experience! We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this... More 

Pontotoc, Mississippi
Level Contributor
167 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed May 9, 2016 via mobile

Mixed feelings about this property. Facility is very nice. Parking is good. Rooms are clean. Breakfast is only averahe. I had a problem with the bathtub causing a fall. I reported the fall and tub problem to the desk clerk. She wrote it down and someone checked the tub but only replaced the drain. Plug. Didn't fix the problem. Now... More 

Helpful?
Thank Food_man56
Melisa J, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. We also appreciate your comments regarding the ways that we can improve upon the guest experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Comfort Inn

Address: 3610 W Outer Rd, Arnold, MO 63010-5230
Location: United States > Missouri > Arnold
Price Range: $85 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Inn Arnold
Arnold Comfort Inn
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