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Country Inn & Suites By Carlson, Alexandria

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Country Inn & Suites By Carlson, Alexandria
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203 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Saskatchewan, Canada
Reviewed 6 days ago NEWvia mobile

My wife says we would definitely stay here again. It's not perfect but neither am I. We had everything we needed. The shower was hot and lots of pressure. Wifi worked great. Breakfast was well stocked and clean. Everyone of hotel staff was very friendly. Beds were comfortable. The computer in the lobby didn't work but front desk offered to...

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Helpful?
Thank KittyHawk71
Reviewed 1 week ago via mobile

Upon arrival I stood at the front desk for 10 minutes before anyone came to assist me. There was no bell or anything to ring for assistance either. Staff was quiet. Our room was freezing when I walked in. Didn't even want to take my coat off!!! Nasty stains on the carpet and it smelt funny. We had a half...

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Helpful?
Thank Amber E
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Alexandria, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We do apologize for the condition of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Champlin, United States
Reviewed 4 weeks ago

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Helpful?
Thank Sherry S
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

Topeka
Reviewed 5 weeks ago

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Thank Susan C
Fargo
Reviewed October 16, 2016

The positive: The front desk staff were friendly. The negatives: This place isn't clean, from the entry way, to the hallways and rooms. The bathroom not only has lots of peeling paint, but many hairs that were not ours, event hairs on our beds. Our room was not serviced after our first night still at 1:30pm and from the service...

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Thank SJVollmer
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I am sincerely sorry for all the issues you had while staying at the hotel. I will speak to all of the staff and hope you have a great week.

Madison, WI
Reviewed October 14, 2016

I found this hotel on TripAdvisor and it had OK ratings so I thought I would try it. When we checked in we found that we had been assigned a 2nd floor room and that there was NO ELEVATOR. After talking to the inappropriately dresses desk person (wearing a wrinkled, untucked shirt and a cocked hat with an embroidered emblem...

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Helpful?
Thank WIJourney
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

I do apologize for not having an elevator, but am happy that the staff did find a room for you on the first floor so you didn't have to carry your luggage up any stairs. I hope you have a wonderful week.

Willmar, United States
Reviewed October 9, 2016

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Thank Thomas R
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

Omaha, Nebraska
Reviewed September 27, 2016

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Thank 689gracea
Metro Minneapolis-Saint Paul, Minnesota
Reviewed September 26, 2016

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Thank DaSooz
Alexander, United States
Reviewed September 19, 2016

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Helpful?
Thank Theresa S
countryale, General Manager at Country Inn & Suites By Carlson, Alexandria, responded to this review

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29 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Alexandria

Address: 5304 Highway 29 South, Alexandria, MN 56308
Location: United States > Minnesota > Alexandria
Price Range: $80 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Country Inn & Suites By Carlson, Alexandria 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn Alexandria
Alexandria Country Inn
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Alexandria staff and other travelers.
1 question
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Plymouth, Minnesota
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No elevator, be prepared to carry your bags up stairs.”
 of 5 bubbles WIJourney, Oct 14, 2016 | Read review
“choose first floor, otherwise you will be doing the stairs! Park in front of the building.”
 of 5 bubbles 102MjB, Aug 24, 2016 | Read review
“Note that no hdcp room or you will be assigned one before arrival”
 of 5 bubbles claytonarlenel, Jul 26, 2016 | Read review
“All rooms were good”
 of 5 bubbles Travelor0610, Jul 6, 2016 | Read review
“Ask for a courtyard room so you don't hear freeway noise-although can still hear the kids running in the hallways”
 of 5 bubbles bracelady69, Dec 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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